17 years helping Canadian businesses
choose better software

LiveAgent vs Deltek Acumen Touchstone

US$19.00/month
Not provided by vendor

Overall

(0)
  • Ease of Use
    (0)
  • Features & Functionality
    (0)
  • Customer Service
    (0)
  • Value for Money
    (0)
Wide range of Small & Medium Sized businesses in eCommerce, Telco, Insurance, SaaS, Startups & Enterprise.
10/10
  • Computer Telephony Integration
  • Content Management System (CMS) Software
  • Customer Complaint Tracking
  • Customer Engagement Software
  • Customizable Reports
  • Email Monitoring
  • Natural Language Processing
  • Onboarding Software
  • Search/Filter
  • Transfers/Routing
2/10
  • Computer Telephony Integration
  • Content Management System (CMS) Software
  • Customer Complaint Tracking
  • Customer Engagement Software
  • Customizable Reports
  • Email Monitoring
  • Natural Language Processing
  • Onboarding Software
  • Search/Filter
  • Transfers/Routing
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat