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Calabrio ONE vs iEasyRecorder for Mac
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
US$295.00/one-time
US$29.95/one-time
Overall
4.5 (264)Overall
Built to take full advantage of agile cloud-based platforms, Calabrio ONE is easy to use and provides the insights you need to improve customer and agent experience in your contact center.
Any individuals and companies
- Archiving & Retention
- Call Tagging
- Computer Telephony Integration
- Event Triggered Actions
- File Transfer
- Natural Language Processing
- On-Demand Recording
- Productivity Analysis
- Recording
- Scheduled Recording
- Archiving & Retention
- Call Tagging
- Computer Telephony Integration
- Event Triggered Actions
- File Transfer
- Natural Language Processing
- On-Demand Recording
- Productivity Analysis
- Recording
- Scheduled Recording
- Cloud-based
- On-premise
Not provided by vendor
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
