17 years helping Canadian businesses
choose better software

iEasyRecorder for Mac vs CXone Mpower

US$29.95/one-time
US$71.00/month

Overall

(0)
  • Ease of Use
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  • Features & Functionality
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  • Customer Service
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  • Value for Money
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Overall

4.2 (582)
Any individuals and companies
Organizations of all sizes that need to deliver exceptional voice, digital, and self-service customer experiences across all interaction channels.
7/10
  • Archiving & Retention
  • Call Tagging
  • Computer Telephony Integration
  • Event Triggered Actions
  • FCC Compliance
  • File Transfer
  • On-Demand Recording
  • Recording
  • Scheduled Recording
  • Skills Tracking
10/10
  • Archiving & Retention
  • Call Tagging
  • Computer Telephony Integration
  • Event Triggered Actions
  • FCC Compliance
  • File Transfer
  • On-Demand Recording
  • Recording
  • Scheduled Recording
  • Skills Tracking
Not provided by vendor
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat
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