17 years helping Canadian businesses
choose better software
iEasyRecorder for Mac vs RingCentral Contact Center
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
US$29.95/one-time
US$65.00/month
Overall
Overall
4.3 (219)
Any individuals and companies
Deliver a better customer service experience with RingCentral Contact Center. Meet customers on their preferred channel to provide immediate, helpful service at any time.
- Archiving & Retention
- Auto-Dialer
- Call Tagging
- Computer Telephony Integration
- Event Triggered Actions
- File Transfer
- On-Demand Recording
- Recording
- Scheduled Recording
- Skills Tracking
- Archiving & Retention
- Auto-Dialer
- Call Tagging
- Computer Telephony Integration
- Event Triggered Actions
- File Transfer
- On-Demand Recording
- Recording
- Scheduled Recording
- Skills Tracking
Not provided by vendor
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
