17 years helping Canadian businesses
choose better software
RingCentral Contact Center vs Amazon Connect
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
US$65.00/month
Not provided by vendor
Deliver a better customer service experience with RingCentral Contact Center. Meet customers on their preferred channel to provide immediate, helpful service at any time.
- Automated Routing
- Call Center Management
- Call Recording Software
- Computer Telephony Integration
- Contact Management Software
- IVR Software
- Multi-Channel Communication
- Predictive Dialer Software
- Real-Time Monitoring
- Real-Time Reporting
- Automated Routing
- Call Center Management
- Call Recording Software
- Computer Telephony Integration
- Contact Management Software
- IVR Software
- Multi-Channel Communication
- Predictive Dialer Software
- Real-Time Monitoring
- Real-Time Reporting
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
