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Genesys Cloud CX vs Amazon Connect
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
US$75.00/month
Not provided by vendor
Companies of all sizes looking for a radically easy, all-in-one cloud contact centre solution.
- Automated Routing
- Call Center Management
- Call Recording Software
- Contact Management Software
- IVR Software
- Multi-Channel Communication
- Natural Language Processing
- Predictive Dialer Software
- Real-Time Monitoring
- Real-Time Reporting
- Automated Routing
- Call Center Management
- Call Recording Software
- Contact Management Software
- IVR Software
- Multi-Channel Communication
- Natural Language Processing
- Predictive Dialer Software
- Real-Time Monitoring
- Real-Time Reporting
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
