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Infortel Select vs Microcall
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
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Not provided by vendor
Corporate Offices, Retail, Financial, Professional Services, Education, Government, Healthcare
Microcall is highly scalable and can serve businesses of all sizes. Medium to large enterprise tend to derive the most value from the solution.
- By-Extension Reporting
- Call Duration
- Call Logging
- Call Volume
- Caller ID
- Cost Analysis
- Inbound Reporting
- Outbound Reporting
- Unattended Call Management
- Who Answered Log
- By-Extension Reporting
- Call Duration
- Call Logging
- Call Volume
- Caller ID
- Cost Analysis
- Inbound Reporting
- Outbound Reporting
- Unattended Call Management
- Who Answered Log
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- In Person
- Live Online
- Webinars
- Documentation
- Email/Help Desk
- Chat
- Email/Help Desk
- Chat
