---
description: Page 11 - Compare the best Customer Communications Management Software in Canada. Capterra offers software reviews from verified users, pricing, and features. Find the top rated software for your business.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Page 11 - Customer Communications Management Software - Prices & Reviews - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](https://www.capterra.ca/directory/31002/customer-communications-management/software) > [Page 11](https://www.capterra.ca/directory/31002/customer-communications-management/software?page=11)

# Customer Communications Management Software

Canonical: https://www.capterra.ca/directory/31002/customer-communications-management/software

Page: 11 / 16\
Prev: [Previous page](https://www.capterra.ca/directory/31002/customer-communications-management/software?page=10)\
Next: [Next page](https://www.capterra.ca/directory/31002/customer-communications-management/software?page=12)

> Customer Communication Management software streamlines, automates, and tracks the customer outreach efforts of an organization. With customer communication tools, organizations across Canada can centralize all interactions with their customers in a single platform and monitor the success of campaigns. Customer message management tools help in personalizing communications and building customer relationships and loyalty. Browse our directory of customer communication management to find the most effective communication strategy for your organization in Canada.

-----

## Products

1. [DocDrag](https://www.capterra.ca/software/1027281/docdrag) — 5.0/5 (2 reviews) — All in one solution that helps businesses store and share documents, files, and links via QR codes and shortlinks.
2. [Tolstoy](https://www.capterra.ca/software/1029121/tolstoy) — 5.0/5 (2 reviews) — Cloud-based customer communications management tool that helps businesses handle campaigns, record digital content, and more.
3. [Trring Me](https://www.capterra.ca/software/1030612/trring-me) — 3.5/5 (2 reviews) — Customizable chatbot that allows businesses to manage customer interactions via automated responses, reports, broadcasts, and more.
4. [SMS Número Corto](https://www.capterra.ca/software/1032741/sms-marketing) — 5.0/5 (2 reviews) — SMS marketing software that uses behavioral and demographic data to segment target audiences.
5. [Square Messages](https://www.capterra.ca/software/1037994/square-messages) — 3.5/5 (2 reviews) — Square Messages puts customer communication in one place, so you can stay on top of messages, schedules, and receipts all in one app.
6. [Wrench.ai](https://www.capterra.ca/software/1039017/wrench) — 5.0/5 (2 reviews) — Wrench.AI distills complex data into painless human insights for organizations that want to truly understand their audience.
7. [chatlyn](https://www.capterra.ca/software/1041687/chatlyn) — 5.0/5 (2 reviews) — chatlyn automates communication across channels, enhances engagement, boosts revenue, and ensures GDPR compliance.
8. [Appy Pie Live Chat](https://www.capterra.ca/software/1052593/appy-pie-live-chat) — 4.5/5 (2 reviews) — Live Chat Software is a solution for businesses seeking to enhance their customer support and engage with website visitors in real time
9. [Oct8ne](https://www.capterra.ca/software/1055387/oct8ne) — 5.0/5 (2 reviews) — Oct8ne is the only chat (Live chat, Chatbot \& Messaging) with visual support \& catalog integration to show \& recommend products.
10. [Retain](https://www.capterra.ca/software/1055735/retain) — 5.0/5 (2 reviews) — Retain is a white-labeled digital delivery SaaS tool using AI to increase customer engagement in delinquency communications.
11. [Flux Messenger](https://www.capterra.ca/software/1066791/flux-messenger) — 5.0/5 (2 reviews) — Flux Messenger automates WhatsApp campaigns to enhance engagement and sales.
12. [CX Genie](https://www.capterra.ca/software/1069278/CX-Genie) — 4.0/5 (2 reviews) — CX Genie, the AI-powered customer support platform is designed to manage, automate, streamline, and elevate customer service operations
13. [SPLICE Dialog Suite](https://www.capterra.ca/software/130383/splice-dialog-suite) — 3.0/5 (1 reviews) — Actively engage with your customers with personalized messaging software for texts, calls, and emails to achieve your business results\!
14. [Brand Embassy](https://www.capterra.ca/software/143200/brand-embassy) — 5.0/5 (1 reviews) — Brand Embassy is an omnichannel digital customer service platform for contact centers. It is cloud scalable and costs saving solution.
15. [Comapi](https://www.capterra.ca/software/161040/comapi) — 5.0/5 (1 reviews) — Comapi is a communications software that offers features such as live chat, SMS, app messaging and push notifications
16. [SmartCOMM](https://www.capterra.ca/software/168840/smartcomm) — 5.0/5 (1 reviews) — We help the worlds largest enterprises simplify their customer and business communications.
17. [VoiceSage](https://www.capterra.ca/software/169438/voicesage) — 4.0/5 (1 reviews) — Cloud communication platform transforming business communications with SMS, Rich Media Messaging, Interactive Voice Response and Email.
18. [Everyware](https://www.capterra.ca/software/192500/everyware) — 5.0/5 (1 reviews) — Any business craves increased customer loyalty and reduced A R cycles. Everyware Integrated payment / SMS solutions easily deliver.
19. [Huggy](https://www.capterra.ca/software/192680/huggy) — 4.0/5 (1 reviews) — Customer service solution that helps your team capture new leads, engage more customers, and increase customer satisfaction.
20. [OnePgr](https://www.capterra.ca/software/201484/onepgr-for-sales) — 5.0/5 (1 reviews) — Next generation Sales Engagement Platform to drive leads with email sequencer, parallel dialer, task management, \& sales video meetings
21. [Enreach Omnichannel](https://www.capterra.ca/software/216448/omnichannel-contact-center) — 5.0/5 (1 reviews) — Cloud-based and AI-enabled software managing customer communication channels like phone, chat, email, and SMS on one platform.
22. [Epicor Service CRM](https://www.capterra.ca/software/216508/mechanicnet) — 5.0/5 (1 reviews) — Epicor Service CRM (formerly known as MechanicNet) is a web-based solution that helps auto businesses remain connected with customers.
23. [Courier](https://www.capterra.ca/software/220085/courier) — 5.0/5 (1 reviews) — Courier lets you design your notifications once and deliver them to any channel via a single API.
24. [SupportChamp](https://www.capterra.ca/software/1014971/supportchamp) — 4.0/5 (1 reviews) — Omni-channel customer communication platform.
25. [SKEDit](https://www.capterra.ca/software/1019608/skedit) — 4.0/5 (1 reviews) — SKEDit Scheduling App is an Android App that allows users to schedule WhatsApp \& WhatsApp Business messages, Emails, SMS, and more.

-----

Page: 11 / 16\
Prev: [Previous page](https://www.capterra.ca/directory/31002/customer-communications-management/software?page=10)\
Next: [Next page](https://www.capterra.ca/directory/31002/customer-communications-management/software?page=12)

## Related Categories

- [Live Chat Software](https://www.capterra.ca/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.ca/directory/30906/customer-engagement/software)
- [SMS Marketing Software](https://www.capterra.ca/directory/30842/sms-marketing/software)
- [Contact Center Software](https://www.capterra.ca/directory/32035/contact-center/software)
- [Customer Service Software](https://www.capterra.ca/directory/22/customer-service/software)

## Links

- [View on Capterra](https://www.capterra.ca/directory/31002/customer-communications-management/software)
- [All Categories](https://www.capterra.ca/directory)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.ca/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"Capterra Canada","url":"https://www.capterra.ca/","@type":"WebSite","@id":"https://www.capterra.ca/#website","publisher":{"@id":"https://www.capterra.ca/#organization"},"potentialAction":{"query":"required","target":"https://www.capterra.ca/search/?q={search_term_string}","@type":"SearchAction","query-input":"required name=search_term_string"}},{"name":"Customer Communications Management Software","description":"Page 11 - Compare the best Customer Communications Management Software in Canada. Capterra offers software reviews from verified users, pricing, and features. Find the top rated software for your business.","url":"https://www.capterra.ca/directory/31002/customer-communications-management/software?page=11","about":{"@id":"https://www.capterra.ca/directory/31002/customer-communications-management/software?page=11#itemlist"},"breadcrumb":{"@id":"https://www.capterra.ca/directory/31002/customer-communications-management/software?page=11#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.ca/directory/31002/customer-communications-management/software?page=11#webpage","mainEntity":{"@id":"https://www.capterra.ca/directory/31002/customer-communications-management/software?page=11#itemlist"},"isPartOf":{"@id":"https://www.capterra.ca/#website"},"inLanguage":"en-CA","publisher":{"@id":"https://www.capterra.ca/#organization"}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Communications Management Software","position":2,"item":"https://www.capterra.ca/directory/31002/customer-communications-management/software","@type":"ListItem"},{"name":"Page 11","position":3,"item":"https://www.capterra.ca/directory/31002/customer-communications-management/software?page=11","@type":"ListItem"}],"@id":"https://www.capterra.ca/directory/31002/customer-communications-management/software?page=11#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Page 11 - Customer Communications Management Software - Prices &amp; Reviews - Capterra Canada 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"DocDrag","position":1,"description":"A marketing tool that helps businesses store and share marketing documents, files, and links via different channels.\n- Drag and drop any format of documents and files and get quick access via QR code and shortlink \n-DocDrag generates dynamic QR codes automatically for your document folder, which provides you quick access to documents, files, and links. \n-DocDrag provides advanced analyses based on:\nNumbers of all and unique scans/visits based on daily, weekly, and monthly. Location analyses.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/05a589f7-deaf-4b7e-976a-3f3e3064667b.jpeg","url":"https://www.capterra.ca/software/1027281/docdrag","@type":"ListItem"},{"name":"Tolstoy","position":2,"description":"Tolstoy is an interactive video software that allows users to add customizable videos to websites and marketing campaigns. The software offers branching videos, quizzes, carousels, and more to engage customers. Tolstoy integrates with eCommerce platforms and allows businesses to tag products and enable checkout in videos. The platform aims to provide an all-in-one video solution to improve user experience and conversions on websites, SMS, email, and landing pages.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/87be7f3d-b926-4c06-bf3e-83acb8717ad2.jpeg","url":"https://www.capterra.ca/software/1029121/tolstoy","@type":"ListItem"},{"name":"Trring Me","position":3,"description":"Omni solution for all Industries, SMEs and Businesses to manage conversations, queries and promotions across multiple channels like Whatsapp, Instagram, Telegram and Facebook. We provide services like an automated chatbot, bulk messaging, lead conversions, customer data management, integration with CRM, Bulk Messaging, Best in class Live Chat Software for Small Businesses and Auto-Reply Software solutions with multi-agent support, detailed reporting and growth marketing at cost-effective prices.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3840db7d-701a-4c67-b0dd-12479b4fef41.jpeg","url":"https://www.capterra.ca/software/1030612/trring-me","@type":"ListItem"},{"name":"SMS Número Corto","position":4,"description":"SMS Marketing is software that allows you to target customers by specific demographics, behavioral, and transactional information. The system can be used to send individualized messages based on relevant events, like product purchases or time of day.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/676e889b-7bed-4cfc-a784-0dc1f030d9c8.png","url":"https://www.capterra.ca/software/1032741/sms-marketing","@type":"ListItem"},{"name":"Square Messages","position":5,"description":"Square Messages puts customer communication in one place, so you can stay on top of messages, schedules, and receipts all in one app. This communication hub helps businesses keep their clients informed of their orders, manage customer service issues directly in the app, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/733ed7ca-a6db-4f1e-bfb0-f50f703b0b5e.png","url":"https://www.capterra.ca/software/1037994/square-messages","@type":"ListItem"},{"name":"Wrench.ai","position":6,"description":"An AI cloud-based platform that lets marketing and sales teams segment audiences, streamline messaging creation, and simplify behavioral analytics. \nFeatures: \n- Dashboards for Company, ABM, and 360 Customer views\n- Personality profiles\n- Messaging and Content recommendations\n- Campaign templates\n- AI segmentation\n- Personas\n- Dynamic Segmentation\n- Product Recommendations \n- Cold Outreach and A/B messaging \n- Prescribed campaign guidelines\n- Lead scoring\n- Churn likelihood\n- Lifetime value","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7a1e93c6-5ac2-473f-bbdd-b08cfab12d75.jpeg","url":"https://www.capterra.ca/software/1039017/wrench","@type":"ListItem"},{"name":"chatlyn","position":7,"description":"chatlyn, an AI-powered platform, automates client communication, streamlining workload and enhancing engagement for improved customer satisfaction and revenue growth. \n\nIts omnichannel inbox manages interactions from various channels like email, webchat, WhatsApp, and more, with AI-generated suggestions and multilingual support. \n\nThe ticketing system tracks client requests efficiently, ensuring no query goes unanswered, while customizable attributes facilitate dynamic lists. \n\nFeatures include Webchat widget, WhatsApp newsletter, AI chatbot, Chrome extension, and Journey Builder for automated workflows. Marketing automation, CRM integrations, and detailed analytics further optimize interactions. 100% GDPR compliant, accessible via web, iOS, and Android apps, Chatlyn revolutionizes customer communication and drives sales.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9eb2ecf6-66a4-454e-98e1-710703c37328.png","url":"https://www.capterra.ca/software/1041687/chatlyn","@type":"ListItem"},{"name":"Appy Pie Live Chat","position":8,"description":"Appy Pie Live Chat Software is a solution for businesses seeking to enhance their customer support and engage with website visitors in real-time. This live chat software offers a range of features that optimize the user experience, provide valuable customer insights, and boost team productivity. With Appy Pie Live Chat, website visitors can easily connect with customer service representatives, resolve issues promptly, and receive instant assistance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a502b276-ee6d-4d5a-8703-7552db9911d6.png","url":"https://www.capterra.ca/software/1052593/appy-pie-live-chat","@type":"ListItem"},{"name":"Oct8ne","position":9,"description":"Oct8ne is a chat solution  (Live chat, Chatbot & Messaging) with visual support catalog integration. Oct8ne allows users to show in real time products of their catalog in a shared space - the coviewer - where agent and client can see the same. The agent can also see the product viewed by the customer before opening the chat, and see in real time the product the client is looking at. Add to cart and check out buttons allow the agent to guide throughout the whole purchase process.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3aadfe48-6b4d-4e03-b064-2ea1d2e5866d.png","url":"https://www.capterra.ca/software/1055387/oct8ne","@type":"ListItem"},{"name":"Retain","position":10,"description":"Retain is a scalable, white-labeled digital delivery software-as-a-service (SaaS) tool using machine learning (AI) to help you optimize customer engagement, automate your digital communications and keep operational costs low. The product offers best-in-class email and SMS deliverability that enables businesses to improve communications at scale, preserve customer relationships and maintain compliance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ace8b292-307a-4290-87f6-1e68121bdbba.png","url":"https://www.capterra.ca/software/1055735/retain","@type":"ListItem"},{"name":"Flux Messenger","position":11,"description":"Flux Messenger is a software platform that enables businesses to create and manage WhatsApp marketing campaigns, sequences, and templates. The software aims to help companies boost customer engagement, generate leads, and increase sales through personalized messaging over WhatsApp. Flux Messenger provides an all-in-one solution for streamlined communication across channels with features like broadcast campaigns, drip marketing sequences, and reusable templates. The platform also offers automation capabilities to enhance sales growth and customer satisfaction through tailored interactions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/df2fde2b-35d2-476d-a377-c39750fbbb64.jpeg","url":"https://www.capterra.ca/software/1066791/flux-messenger","@type":"ListItem"},{"name":"CX Genie","position":12,"description":"CX Genie, the AI-powered customer support platform, is designed to manage, automate, streamline, and elevate customer service operations. \n\nCX Genie's Customer Communications Management (CCM) helps you create, personalize, and deliver seamless communications across multiple channels. With powerful chatbot, automated workflows, and real-time analytics, it ensures consistent, targeted messaging that enhances customer engagement and satisfaction. Effortlessly manage all customer interactions for a unified experience.\n\nCX Genie integrates with social media, messaging apps, CRM systems, and more - providing accessible communication channels that meet customers where they are, all managed from one unified platform. Serving industries like e-commerce, SaaS, and digital agencies, CX Genie empowers businesses to grow through actionable insights and excellent customer experiences.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f459ffe9-8c10-45a7-881d-3ebf48280a08.webp","url":"https://www.capterra.ca/software/1069278/CX-Genie","@type":"ListItem"},{"name":"SPLICE Dialog Suite","position":13,"description":"SPLICE inspires better customer connections and helps you close the communications loop with customers. Our Data-Driven Dialogs enable you to send automated messages triggered from your core systems/CRM to customers via their channels of choice, including phone, SMS/MMS messaging, and email. Our Customer-Driven Dialogs enable you to respond to communications initiated by your customers in real-time, through text message, web chat, Facebook Messenger, WhatsApp, and home assistant devices.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1120833d-a947-4a17-a6e1-932169ae4592.png","url":"https://www.capterra.ca/software/130383/splice-dialog-suite","@type":"ListItem"},{"name":"Brand Embassy","position":14,"description":"Brand Embassy is the top-rated cloud customer service platform providing integrated 30+ social media channels, instant messaging, live chat, email, and AI-powered Chatbot. Brand Embassy is an implementation and solution partner also for Enterprise usage of channels like WhatsApp business solution or Apple Business Chat. Clients are Telco companies, Banks, eCommerce, and retail. Brand Embassy is a safe, flexible and costs saving solution. Brand Embassy is easy to integrate.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0845e4d7-9c8f-4277-8971-aad4549f2200.png","url":"https://www.capterra.ca/software/143200/brand-embassy","@type":"ListItem"},{"name":"Comapi","position":15,"description":"Whether you want to have one conversation, or one million, our low-code software and intuitive APIs will make it happen, enabling you to send real-time communications to your customers in a matter of moments. From small businesses, to global enterprises, weve helped thousands of clients expand and enrich their messaging channels, without the headache. Extend existing system capability, build a new platform from scratch, or use our ready-to-go software. With Comapi powering your communications","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/b6535cc6-172c-46d1-9417-24df96a4343b.png","url":"https://www.capterra.ca/software/161040/comapi","@type":"ListItem"},{"name":"SmartCOMM","position":16,"description":"Smart Communications is the leading cloud-based platform for enterprise customer communications. As the only cloud solution ranked as a Leader in Gartners Magic Quadrant for Customer Communications Management, more than 350 global brands  many in the worlds most highly regulated industries  rely on Smart Communications to make multi-channel customer communications more meaningful, while also helping them simplify their processes and operate more efficiently.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c8c5b37d-5e9a-42df-b8f0-ac9e392a67d4.png","url":"https://www.capterra.ca/software/168840/smartcomm","@type":"ListItem"},{"name":"VoiceSage","position":17,"description":"VoiceSage offers a cloud communication platform transforming business communications with SMS, Rich Media Messaging, Interactive Voice Response and Email. Create a seamless communication strategy that increases customer engagement, payment collections and better customer service. Our personalized business messaging solutions help customer centric brands choose the best customer touch points to engage customers.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d5c432a4-51e8-4609-828a-91a4aa81e89c.png","url":"https://www.capterra.ca/software/169438/voicesage","@type":"ListItem"},{"name":"Everyware","position":18,"description":"Everyware is the secure, flexible payments / SMS platform that elevates customer engagement, generates loyalty, and accelerates cash flow. Use Everyware for batch invoicing by text, email, or both with automated payment reminder messages. Collect 30% more because customers prefer and respond promptly to texts and appreciate payment options. Everyware’s payment and messaging features are HIPAA, PCI, and SOC 2 certified-safe. Top E-commerce platform plug-ins. Rest API & iFrame integrations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e2d57425-f1e9-49d0-a33c-36dddb671873.png","url":"https://www.capterra.ca/software/192500/everyware","@type":"ListItem"},{"name":"Huggy","position":19,"description":"Customer service solution that helps your team capture new leads, engage more customers, and increase customer satisfaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/899422b7-2dcc-414e-b0c4-fae1b17fb0bb.png","url":"https://www.capterra.ca/software/192680/huggy","@type":"ListItem"},{"name":"OnePgr","position":20,"description":"Are you a sales professional jumping from tool-to-tool trying to land meetings & convert prospects. If so, OnePgr can help with the following:\n- Automate Outreach with Multi-Channel Sequences\n- Video Introductions & Sharable Slide Shows\n- Sales Call Recordings with Deep Insights\n- Meeting Recordings, Transcription, and Sentiments\n- Meeting Optimization w/ Guided Selling\n- Activity Reporting & Management Dashboard\nGet started: https://onegpr.com","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a6e1f5c-c4c9-45b3-a1db-33407b910d61.png","url":"https://www.capterra.ca/software/201484/onepgr-for-sales","@type":"ListItem"},{"name":"Enreach Omnichannel","position":21,"description":"Enreach Omnichannel is a cloud-based contact center software that centralizes customer interactions across phone, WhatsApp, web chat, email, and SMS. Its interface lets agents manage multiple communication channels from one workspace, eliminating the need to switch tools. CRM integration with platforms like Salesforce, Zoho CRM, Zendesk, and HubSpot streamlines workflows and automates ticket creation. AI-powered chatbots handle routine inquiries, freeing agents for complex issues. Smart routing assigns interactions to the best-suited agent based on skills or caller information. Supervisors monitor agent status, call duration, and queue activity via dashboards. Telephony features include IVRs, toll-free and international numbers, and mobile integration for remote agents. Supervisors can join calls or use whisper mode for training. The platform provides analytics and reports on KPIs and customer satisfaction, supporting contact centers of all sizes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3b1bc90f-aac1-4ad8-a5d5-5a0af750ca26.png","url":"https://www.capterra.ca/software/216448/omnichannel-contact-center","@type":"ListItem"},{"name":"Epicor Service CRM","position":22,"description":"Epicor Service CRM (formerly known as MechanicNet) is a web-based solution that helps auto businesses remain connected with customers and drive business into service bays.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c2ec92fd-ff76-4a9f-ae5a-42cf3646f05f.jpeg","url":"https://www.capterra.ca/software/216508/mechanicnet","@type":"ListItem"},{"name":"Courier","position":23,"description":"Courier lets you design your notifications once and deliver them to any channel–push notifications, direct messages, SMS, and email–with a single Courier API rather than having to integrate each provider API separately.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69c70a64-58dd-4f1e-aa45-ede35cce9033.jpeg","url":"https://www.capterra.ca/software/220085/courier","@type":"ListItem"},{"name":"SupportChamp","position":24,"description":"The tool allows easy and effective communication between the customers and the customer.\nIt centralizes all customer communications. This prevents losing messages in different sources and context switching. It also leads to efficient team management. It keeps the team in sync and knows who is working on what.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9fd70cb6-a0d0-45fb-b46e-10393c464578.png","url":"https://www.capterra.ca/software/1014971/supportchamp","@type":"ListItem"},{"name":"SKEDit","position":25,"description":"The App is designed to be used as a communication autopilot for businesses who wish to communicate with with their customers effectively, or scheduling internal reminders among employees. Schedule your message ahead of time and let SKEDit send the message automatically at the date and time you choose.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/baaafe89-5d83-4a85-a4db-a1d18574edd9.png","url":"https://www.capterra.ca/software/1019608/skedit","@type":"ListItem"}],"@id":"https://www.capterra.ca/directory/31002/customer-communications-management/software?page=11#itemlist","numberOfItems":25}
</script>