---
description: Compare the best Incident Management Software in Canada. Capterra offers software reviews from verified users, pricing, and features. Find the top rated software for your business.
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title: Incident Management Software - Prices & Reviews - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Incident Management Software](https://www.capterra.ca/directory/31332/incident-management/software)

# Incident Management Software

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> Incident Management software provides a repository of IT service issues and a centralized platform to report on and resolve incidents. Incident Management systems allow IT and DevOps departments to keep all information and data related to service issues in a single platform, allowing them to manage incidents more efficiently. Incident reporting software also streamlines reporting on and resolving IT service issues as well as EHS and any security incidents in the field and across the organization. Browse our catalogue to find the best incident management software in Canada for your organization.

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## Products

1. [Xurrent IMR](https://www.capterra.ca/software/1083434/Xurrent-IMR) (0 reviews) — A modern AI-based incident management solution that helps businesses unify alerting, on-call scheduling, root cause analysis, and more.
2. [JIRA Service Management](https://www.capterra.ca/software/138769/jira-service-management) — 4.5/5 (763 reviews) — ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service \& collaboration.
3. [DisasterLAN](https://www.capterra.ca/software/182445/disasterlan) — 4.7/5 (10 reviews) — DLAN provides real-time situational awareness tools for emergency management.
4. [Freshservice](https://www.capterra.ca/software/132997/freshservice) — 4.5/5 (685 reviews) — Freshservice's incident management capabilities help drive self-service adoption, automate repetitive tasks and boost productivity.
5. [SafetyAmp](https://www.capterra.ca/software/181004/safetyamp) — 4.7/5 (43 reviews) — Trusted across industries by today's workforce - SafetyAmp is the modern, configurable EHSQ solution you've been looking for.
6. [ManageEngine ServiceDesk Plus](https://www.capterra.ca/software/179501/manageengine-service-desk-plus) — 4.4/5 (227 reviews) — Move fast and fix outages before they impact your end users and revenue, with ServiceDesk Plus and its no-code automations.
7. [Site24x7](https://www.capterra.ca/software/168192/site24x7) — 4.7/5 (344 reviews) — Site24x7 alerts DevOps and IT teams to proactively resolve issues before they affect the customers.
8. [HSI Donesafe](https://www.capterra.ca/software/141558/donesafe) — 4.7/5 (80 reviews) — Handle incidents with ease using HSI's AI-powered platform. Streamline reporting, improve response times, \& keep your workforce safe.
9. [Intelex Incident Management Software](https://www.capterra.ca/software/129771/safety-incident-reporting-software) — 4.2/5 (6 reviews) — Trusted since 1992 with over 1.6 million users worldwide. Record, track and report your safety incidents, accidents and injuries.
10. [Preparis](https://www.capterra.ca/software/185220/preparis) — 4.3/5 (3 reviews) — When you need to put your BC plan into action, Incident Manager provides simple task delegation and all-up incident management.
11. [Onspring](https://www.capterra.ca/software/138931/audit-software) — 4.8/5 (105 reviews) — Onspring helps teams streamline the resolution of unplanned interruptions for greater productivity. Flexible for enterprise and IT.
12. [SafetyCulture](https://www.capterra.ca/software/141080/iauditor) — 4.6/5 (253 reviews) — SafetyCulture (iAuditor) is a mobile-first platform that streamlines your operations to save time and increase data accuracy.
13. [Resolver](https://www.capterra.ca/software/147599/resolver) — 4.4/5 (79 reviews) — Resolver’s incident management software removes oversight gaps, creating efficiency \& insights to help security teams work proactively.
14. [VelocityEHS](https://www.capterra.ca/software/119952/ehs-management-software) — 4.4/5 (85 reviews) — VelocityEHS makes it easy to manage \& control workplace incidents with the emphasis on prevention, by analyzing risks and causes.
15. [Cority](https://www.capterra.ca/software/102848/ehs-management-software) — 4.4/5 (106 reviews) — Easily record \& report events from any device. Leverage advanced tools to for investigations, find root causes, assign \& track actions.
16. [VisiumKMS](https://www.capterra.ca/software/145168/visiumkms) — 4.4/5 (13 reviews) — VisiumKMS automates incident management business processes.
17. [Fidelis Elevate](https://www.capterra.ca/software/168954/fidelis-elevate) — 5.0/5 (1 reviews) — Comprehensive incident management to detect, assess, and respond to security incidents to minimize their impact.
18. [DERDACK Enterprise Alert](https://www.capterra.ca/software/172408/derdack-enterprise-alert) — 4.8/5 (6 reviews) — Automates alert flows, accelerates responses to critical incidents and reduces unexpected downtime by 60%.
19. [SIGNL4](https://www.capterra.ca/software/173086/signl4) — 4.9/5 (11 reviews) — Mobile Alerting and Anywhere Incident Management for a 10x faster response to critical alerts and incidents
20. [Incident Tracker](https://www.capterra.ca/software/119211/incident-tracker) — 4.6/5 (25 reviews) — Cloud-based incident management software which helps all types of industries report, track and trend incidents with analytics.
21. [A1 Tracker](https://www.capterra.ca/software/166909/a1-tracker) — 4.9/5 (79 reviews) — New generation incident management software designed for loss run reporting, metrics, \& notifications to streamline management.
22. [Kokomo24/7](https://www.capterra.ca/software/206333/kokomo24-7-ars-tipline) (0 reviews) — Better Manage the Health, Safety, and Wellness of Your Workforce and Your Workplace
23. [4HSE](https://www.capterra.ca/software/178687/4hse) — 4.8/5 (19 reviews) — 4HSE integrates all HSE processes to strengthen compliance, governance, and accountability, delivering full operational control.
24. [Workday HCM](https://www.capterra.ca/software/66908/workday-hcm) — 4.5/5 (1733 reviews) — Workday HCM helps master the transition to a new era of work, with a comprehensive global HR suite for core HR, talent, and benefits.
25. [Salesforce Service Cloud](https://www.capterra.ca/software/136189/salesforce) — 4.5/5 (820 reviews) — The worlds \#1 customer service platform, empowers every service employee with the innovative tools, and unified data.

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## Related Categories

- [EHS Management Software](https://www.capterra.ca/directory/10015/ehs-management/software)
- [Quality Management Software](https://www.capterra.ca/directory/30099/quality-management/software)
- [Risk Management Software](https://www.capterra.ca/directory/30665/risk-management/software)
- [Safety Management Software](https://www.capterra.ca/directory/31299/safety-management/software)
- [Audit Software](https://www.capterra.ca/directory/30664/audit/software)

## Links

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By automating incident detection, orchestrating response actions, and facilitating collaboration between security teams, Fidelis Elevate helps organizations streamline incident response processes and minimize the impact of security breaches. With Fidelis Elevate, organizations can enhance their incident response capabilities, reduce dwell time, and mitigate the risk of data loss and business disruption.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/7cb9365f-59d8-485d-8469-660915078e60.png","url":"https://www.capterra.ca/software/168954/fidelis-elevate","@type":"ListItem"},{"name":"DERDACK Enterprise Alert","position":18,"description":"DERDACK Enterprise Alert is an alert notification & mobile response software for operations teams in manufacturing, utilities, IT services, transport & logistics. It automates alert flows, accelerates responses to critical incidents, minimizes false alerts and reduces unexpected downtime by 60%.DERDACK Enterprise Alert is an on-premise/hybrid cloud solution for larger enterprises and organization","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8badfb3b-6cdb-47f2-a1e3-78a66373ca25.png","url":"https://www.capterra.ca/software/172408/derdack-enterprise-alert","@type":"ListItem"},{"name":"SIGNL4","position":19,"description":"SIGNL4 is a cloud-based mobile alerting and incident management software designed to notify teams quickly and efficiently during critical incidents. It supports multiple communication channels including push notifications, emails, texts, and voice calls to ensure alerts are received promptly regardless of the recipient's location or activity​.\n\nOne of its standout features is its ability to manage on-call schedules and automate alert escalations, ensuring the right person is notified if the primary contact is unavailable. SIGNL4 integrates seamlessly with various applications and systems, making it highly versatile for IT operations, industrial alarm management, IoT service alerting, and more​.\n\nThe platform also offers real-time alert tracking, enabling teams to see incoming events, responses, and confirmations, which enhances transparency and accountability.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cbd93108-da4d-44e1-a9e1-b10b2b9bd9b5.png","url":"https://www.capterra.ca/software/173086/signl4","@type":"ListItem"},{"name":"Incident Tracker","position":20,"description":"Incident tracker is a cloud-based incident and reporting management software for companies of any size, small or large, in any industry. It is a customizable, out-of-box solution for all your business needs, including workflows, forms, reminders, etc. The built-in analytics tool and API allow you to retrieve data based on any combination of search criteria you may need.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c0d3c487-f9c0-4883-b7f0-9e11b6cd064a.png","url":"https://www.capterra.ca/software/119211/incident-tracker","@type":"ListItem"},{"name":"A1 Tracker","position":21,"description":"Incident management software with dashboard metrics & charts, web portal, Incident Reports, loss runs, log history, workflow approvals, notifications, alerts, and documents. \n\nOffers supporting modules to track events, incidents, contracts, insurance, claims, injuries, payroll data, and assets. Works across all industries and offered fully hosted or self hosted with professional support & training. Integration with other software. \n\nPowerful, highly customizable, & user friendly.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/861f65a4-1a65-4cd4-92bd-dea7ba2e4fe0.jpeg","url":"https://www.capterra.ca/software/166909/a1-tracker","@type":"ListItem"},{"name":"Kokomo24/7","position":22,"description":"A robust health, safety and wellness platform, Kokomo24/7® offers a variety of tools for efficient management of complex situations on a daily basis, or in case of emergency. \n\nKokomo24/7®’s software platform has many capabilities and is fully customizable, putting you in control of your unique health, safety and wellness challenges. \n\nKokomo24/7®'s solutions include safety management (visitor management, panic buttons, reunification, emergency operations, patrol management, tipline & triage), operations management (situational awareness, incident management, resource management, task management, self-service portal), communication (mass communication, emergency notification, secure 2-way communication, content orchestration), data management (consent management, compliance management, forms management, training management, predictive analysis), and health & wellness (virtual care platform, deaf and hard-of-hearing accessibility).","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/81ce4a59-285b-403b-bf52-3aeadd614f14.png","url":"https://www.capterra.ca/software/206333/kokomo24-7-ars-tipline","@type":"ListItem"},{"name":"4HSE","position":23,"description":"4HSE is a cloud platform that centralizes all Health, Safety, and Environment processes in one intuitive environment. It manages risk assessment, training, incident and non-conformity reporting, medical surveillance, audits, inspections, corrective actions, and full document control.\n\nThe platform provides dashboards, planners, automated alerts, and structured workflows to improve visibility, coordination, and compliance across activities. It also includes unlimited storage, a customizable checklist editor, template-based document-generation tools, and advanced import/export features.\n\nFully documented REST APIs enable seamless integration with ERP, HR, and maintenance systems.\n\nA dedicated Worker App gives access to personalized compliance information, certificates, procedures, and instructions, and supports real-time incident reporting with photos and attachments.\n\nDesigned for traceability and continuous compliance, 4HSE enables proactive, efficient, and accountable HSE management.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1f4910d9-be4f-4622-a25d-b2838eb03887.png","url":"https://www.capterra.ca/software/178687/4hse","@type":"ListItem"},{"name":"Workday HCM","position":24,"description":"Workday HCM helps customers master the transition to a new era of work, unlocking engagement and executing for growth. It's a comprehensive, global HR suite, including core HR, talent, and benefits, designed to help companies transition with confidence. Workday HCM is adaptable, flexible, scalable, and global, and includes Workday Skills Cloud for data-driven talent strategies. Workday AI, embedded within the Workday architecture and leveraging 600B+ transactions, helps customers re-invent work. Workday provides clean, coherent data and is transparent about its ML models, ensuring human control over final decisions to elevate human capabilities in finance and HR. Workday helps companies unlock engagement by empowering employees and managers with simplified, unified experiences, leading to increased retention and performance. It also allows organizations to execute for growth by providing a unified, extensible foundation that automates processes and proactively manages compliance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/827ea1f8-e495-44c8-a4b8-c147dc055d23.png","url":"https://www.capterra.ca/software/66908/workday-hcm","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":25,"description":"Deliver great service and a flexible agent experience, from anywhere. Give agents a holistic view of every customer, whether they’re in the contact center or working remote. Scale and optimize service by leveraging AI and integrating popular support channels — like phone, messaging, and chat — directly into the agent workspace. Resolve cases faster by combining automated processes with easy access to the full details, context, and history of every case and customer interaction.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.capterra.ca/software/136189/salesforce","@type":"ListItem"}],"numberOfItems":25}
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