---
description: Compare the best Conversational Marketing Platform Software in Canada. Capterra offers software reviews from verified users, pricing, and features. Find the top rated software for your business.
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title: Conversational Marketing Platform Software - Prices & Reviews - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Conversational Marketing Platform Software](https://www.capterra.ca/directory/31562/conversational-marketing-platform/software)

# Conversational Marketing Platform Software

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> Conversational Marketing Platforms allow businesses to use one-to-one conversations to improve customer experience and engage potential customers.

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## Products

1. [Birdeye](https://www.capterra.ca/software/152997/birdeye) — 4.7/5 (709 reviews) — The messaging platform to enhance customer experience \& engage with both customers \& prospects on every channel through conversations.
2. [CTM](https://www.capterra.ca/software/152004/call-tracking-software) — 4.7/5 (159 reviews) — CTM lets you track \& attribute leads, from any source, giving you data to confidently make marketing decisions \& increase conversions.
3. [Avochato](https://www.capterra.ca/software/161117/avochato) — 4.7/5 (135 reviews) — SMS texting and live chat for business has never been easier than with Avochato's solutions for teams, marketers and contact centers.
4. [Typeform](https://www.capterra.ca/software/137289/typeform) — 4.7/5 (985 reviews) — Engage and qualify leads with conversational forms, real-time enrichment, and automated follow-ups
5. [Adobe Brand Concierge](https://www.capterra.ca/software/1081629/Adobe-Brand-Concierge) (0 reviews) — Brand Concierge transforms static digital experiences into personalized, conversational journeys.
6. [Confides](https://www.capterra.ca/software/183052/incognitodesk) — 4.7/5 (10 reviews) — An online application that allows servicing tight communities while preserving the anonymity of the users of those communities
7. [TrueDialog](https://www.capterra.ca/software/144641/TrueDialog) — 4.8/5 (21 reviews) — The Ultimate 2-Way Conversational Marketing Platform. Unique "TrueDialog" Feature Built for 1,000s of reps for 2-Way Dialog at Scale.
8. [Salesmsg](https://www.capterra.ca/software/160386/salesmsg) — 4.6/5 (75 reviews) — Business texting, calling, and AI agents that help revenue teams reply first, qualify leads, and book more meetings.
9. [HubSpot Marketing Hub](https://www.capterra.ca/software/171840/hubspot-marketing) — 4.5/5 (6262 reviews) — The platform where your CRM, content, and campaigns actually work together. Build demand and turn more of it into pipeline with all you
10. [ActiveCampaign](https://www.capterra.ca/software/79367/activecampaign) — 4.6/5 (2574 reviews) — Cloud-based marketing and sales automation platform with email, SMS, WhatsApp, CRM, landing pages, and AI-driven automation.
11. [LiveChat](https://www.capterra.ca/software/62194/livechat) — 4.6/5 (1729 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
12. [Text Request](https://www.capterra.ca/software/167015/text-request) — 4.6/5 (1193 reviews) — Gain a competitive edge with Text Request’s SMS API, SMS marketing, appointment scheduling tools, and white-glove 10DLC registration.
13. [Fin](https://www.capterra.ca/software/1077853/Fin) — 4.5/5 (1153 reviews) — Fin is an AI Agent that helps CX teams deliver instant, accurate, \& personalized experiences on any channel.
14. [Salesforce Marketing Cloud](https://www.capterra.ca/software/7723/salesforce-marketing-cloud) — 4.2/5 (1151 reviews) — Customer relationship management solution that helps businesses with email marketing, loyalty management, and customer data management.
15. [HumanBot](https://www.capterra.ca/software/1051105/humanbot) — 4.8/5 (830 reviews) — Create unlimited multi-lingual custom data-trained AI Human Voice Chat Agents that perform revenue generating tasks for any business.
16. [Lime Connect](https://www.capterra.ca/software/131558/userlike-live-chat) — 4.6/5 (649 reviews) — Lime Connect is the leading GDPR-compliant software for automation \& messaging that helps businesses transform customer communication.
17. [Tidio](https://www.capterra.ca/software/144040/tidio-chat) — 4.7/5 (590 reviews) — Tidio is a conversational marketing platform that features live chat, chatbot automation, and its conversational AI agent, Lyro.
18. [Klaviyo](https://www.capterra.ca/software/156699/klaviyo) — 4.6/5 (540 reviews) — Klaviyo the only CRM purpose-built for B2C, combining your email and SMS marketing, analytics, and customer service in one place.
19. [Podium](https://www.capterra.ca/software/164285/podium) — 4.2/5 (527 reviews) — Cloud-based lead management platform that consolidates text, phone, email, and social into one inbox with reviews and reporting.
20. [Zenvia Customer Cloud](https://www.capterra.ca/software/201739/zenvia-conversion) — 4.1/5 (359 reviews) — Zenvia Customer Cloud ajuda sua empresa a vender mais e atender melhor, unindo canais, dados e jornadas em uma única solução.
21. [Textedly](https://www.capterra.ca/software/150912/textedly) — 4.5/5 (352 reviews) — Textedly is an SMS marketing tool that helps businesses boost communication and revenue with automated bulk texting features.
22. [ExecVision](https://www.capterra.ca/software/165609/execvision-for-sales) — 4.3/5 (348 reviews) — ExecVision's conversation intelligence platform mines insights from customer and prospect conversations to improve rep performance.
23. [Smartsupp](https://www.capterra.ca/software/136251/smartsupp-live-chat) — 4.6/5 (343 reviews) — Smartsupp's live chat, chatbots, AI shopping assistant, and much more make it an essential Conversational Marketing Platform.
24. [Superchat](https://www.capterra.ca/software/210968/superchat) — 4.8/5 (319 reviews) — Superchat gives businesses an easy way to communicate with customers and to create unique customer experiences.
25. [ContactPigeon](https://www.capterra.ca/software/168153/contactpigeon) — 5.0/5 (308 reviews) — Cloud-based omnichannel engagement platform for retail brands, combining a built-in CDP, marketing automation, and channels like.

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## Related Categories

- [Customer Service Software](https://www.capterra.ca/directory/22/customer-service/software)
- [SMS Marketing Software](https://www.capterra.ca/directory/30842/sms-marketing/software)
- [Conversational AI Platforms](https://www.capterra.ca/directory/31596/conversational-ai-platform/software)
- [Marketing Automation Software](https://www.capterra.ca/directory/6/marketing-automation/software)
- [Customer Engagement Software](https://www.capterra.ca/directory/30906/customer-engagement/software)

## Links

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Teams can engage each individual consumer at scale using industry-leading email, mobile, advertising, and social solutions.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a2b2816-ff47-405e-a9e2-2b8d6fd68dfd.png","url":"https://www.capterra.ca/software/7723/salesforce-marketing-cloud","@type":"ListItem"},{"name":"HumanBot","position":15,"description":"HumanBot allows anyone to create unlimited custom data-trained AI Human Voice Chat Agent that can perform revenue generating tasks such as lead generation, closing sales, appointment booking, table reservations, customer support and more.\n\nTrain our self learning AI Human Bot with your website URLs, PDFs, Knowledge-base or other files. You have full flexibility of creating custom chat flows, keyword triggers and even switch to live chat with a real human with unlimited chat agents at any time!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/203e134e-7e30-44be-8ff1-e98747df016d.png","url":"https://www.capterra.ca/software/1051105/humanbot","@type":"ListItem"},{"name":"Lime Connect","position":16,"description":"Lime Connect is a German AI software solution that enables companies to automate customer communications across all channels and consolidate them into a single omnichannel inbox.\n\nAI agents answer inquiries and autonomously handle entire processes. With Copilot, service teams gain an AI assistant with context and suggested responses. A central knowledge base feeds AI Agents and Copilot with the necessary content.\n\nWith the Workflow Builder, you can create automations for recurring processes and reduce manual work by up to 80%. The Message Center consolidates website chat, email, WhatsApp, and Instagram, allowing you to assign conversations to team members and maintain an overview.\nLime Connect also lets you take full advantage of WhatsApp. Use AI agents and workflows to automate inquiries and recurring processes, and proactively reach customers through WhatsApp campaigns.\n\nLime Connect is developed and hosted in Germany, GDPR-compliant, ISO 27001-certified, and EU AI Act-ready.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/25e5b615-7771-4fff-be47-d9b83cec6820.png","url":"https://www.capterra.ca/software/131558/userlike-live-chat","@type":"ListItem"},{"name":"Tidio","position":17,"description":"With Tidio's conversational marketing platform, you create exceptional customer journeys 24/7. \n\n• Answer up to 64% of customer questions with Lyro AI—our game-changing AI support agent. \n• Manage all your live communication channels in a single dashboard to offer immediate support.\n• Connect with website users through a lightweight live chat widget.\n• Move leads through your sales funnels with custom automation flows.\n• Generate leads with email marketing.\n\nUse Tidio Flows—the visual chatbot builder—to create rules-based interactions. Choose Lyro, if you want to put most of your interactions on autopilot. Lyro, trained on your knowledge base and FAQs, will provide truthful, grounded in reality, answers without hallucinating. When unable to help, Lyro will escalate to a human agent.\n\nFree trial available. No credit card required.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.ca/software/144040/tidio-chat","@type":"ListItem"},{"name":"Klaviyo","position":18,"description":"Klaviyo is the all-in-one platform purpose-built to help B2C businesses grow, combining marketing, analytics, and service in one intuitive solution.\n\nPowered by unified data and built-in AI, Klaviyo makes it easy to scale marketing automation and personalization across email, SMS/RCS, WhatsApp, push, and ads. With 400+ native integrations, 100+ prebuilt templates and flows, and unlockable analytics like RFM and funnel reporting, Klaviyo helps you move faster, simplify operations, and build stronger customer relationships.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d70b8191-9d4f-4371-8f75-fdaaab9b6584.png","url":"https://www.capterra.ca/software/156699/klaviyo","@type":"ListItem"},{"name":"Podium","position":19,"description":"Podium is a cloud-based platform that helps local businesses manage leads, customer communication, reviews, and payments from a single dashboard. Businesses use it to handle inquiries across text, phone, email, and social channels without switching between tools.\n\nCore features include a unified inbox, automated review invitations, text-based payment collection, bulk SMS marketing, and a built-in CRM with profiles and conversation history. The platform connects with 200+ third-party tools including QuickBooks, Salesforce, Mailchimp, and Calendly.\n\nAutomations handle tasks like missed-call follow-ups, appointment reminders, and post-review referral requests, reducing manual work for staff. Payments can be collected via text invoice, tap-to-pay, or in-store card reader within the same platform.\n\nPodium is best suited for small to midsize local businesses in industries such as auto dealerships, home services, retail, dental, healthcare, and medical spas.","image":"https://images.g2crowd.com/uploads/product/image/8adaf9cae4d6226e062076492066232e/podium.png","url":"https://www.capterra.ca/software/164285/podium","@type":"ListItem"},{"name":"Zenvia Customer Cloud","position":20,"description":"A Zenvia Customer Cloud é a IA completa para empresas que querem vender mais e atender melhor. \n\nCom WhatsApp, SMS, e-mail e outros canais integrados, você centraliza a comunicação e garante fluidez em toda a jornada do cliente. Nossos chatbots automatizados e recursos de IA completa otimizam o atendimento, geram leads qualificados e aumentam a produtividade das equipes de vendas e suporte. \n\nA solução conta ainda com integrações poderosas que conectam sistemas e dados, simplificando operações e eliminando a necessidade de múltiplos fornecedores. Do primeiro contato ao pós-venda, você acelera processos, reduz custos e melhora resultados. Além disso, dashboards inteligentes e análises centralizadas oferecem insights estratégicos para decisões rápidas, ajudando sua empresa a crescer e encantar clientes em cada interação.","image":"https://images.g2crowd.com/uploads/product/image/3f09b42ce001460f5cf52edda25c8cc2/zenvia-customer-cloud.png","url":"https://www.capterra.ca/software/201739/zenvia-conversion","@type":"ListItem"},{"name":"Textedly","position":21,"description":"Textedly is an SMS marketing platform for mass text communication, allowing users to send bulk texts, schedule campaigns, collect SMS opt-ins, and engage in two-way conversations. It supports 300-character messages, exceeding standard SMS limits, and offers rich font options like bold and italic. Features include AI tools for message creation, webforms for opt-ins, analytics, text-to-pay, appointment reminders, and Google Business Reviews integration. Automated responses, drip campaigns, and segmentation are also available. The web-based platform is compliant with opt-in/out regulations and supports integration with tools like Zapier, Mailchimp, Slack, and Salesforce.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/e8b3622a-3ca6-428a-a855-b5cdf736be03.png","url":"https://www.capterra.ca/software/150912/textedly","@type":"ListItem"},{"name":"ExecVision","position":22,"description":"ExecVision is a conversation intelligence platform built on a simple, almost inarguable premise: Insights mined from customer interactions are exponentially more valuable when you can translate them into performance improvements in your sales, support, success, marketing, and product teams. We shine where other conversation intelligence software falls short: Improving performance by changing human behaviors. The fact is, insights don't do you any good when they're stuck in a dashboard.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/58777348-1c95-4135-9671-544912f3dd97.png","url":"https://www.capterra.ca/software/165609/execvision-for-sales","@type":"ListItem"},{"name":"Smartsupp","position":23,"description":"Smartsupp is an all-in-one, multichannel Conversational Marketing Platform that provides live chat, chatbots, AI shopping assistant and a customizable widget, along with various other powerful sales tools.\n\nLeveraging a live chat to perform conversational marketing is an asset to any business–tools like chatbot menus, visitor data and metrics, detailed visitor lists, and customizable widgets for branding and brand awareness reinforcement all help customer care agents better sell and upsell products on your website.\n\n100,000+ customers. Setup in 2 minutes, 14 days free trial. Get started right away!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/be6901f5-acd1-4226-8fd7-a1a21f11e639.png","url":"https://www.capterra.ca/software/136251/smartsupp-live-chat","@type":"ListItem"},{"name":"Superchat","position":24,"description":"Superchat gives businesses the tools they need to communicate efficiently. The messaging platform helps businesses from different industries create unique customer experiences. Our unified inbox combines channels like WhatsApp, Instagram, E-Mail etc. in one software. Superchat also allows sending personalized WhatsApp newsletters that are GDPR-compliant and tailored to your target group, using WhatsApp automations, chatbots and much more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4ea6b7f5-5aff-4f37-9f16-8dad13fd09bd.png","url":"https://www.capterra.ca/software/210968/superchat","@type":"ListItem"},{"name":"ContactPigeon","position":25,"description":"ContactPigeon is a cloud-based omnichannel customer engagement platform that brings together customer data, marketing automation, and campaign management in one place. Businesses use it to create personalized messages across email, SMS, web push, and social channels based on customer behavior and preferences.\n\nContactPigeon helps marketing teams track customer activity, segment audiences, and trigger automated campaigns at the right moment. Core features include a drag-and-drop campaign builder, real-time analytics, customer segmentation, and pre-built automation workflows.\n\nThe platform is best suited for mid-size to large retail and e-commerce businesses looking to manage customer communication across multiple channels from a single tool.","image":"https://images.g2crowd.com/uploads/product/image/faaec41428484038e1f87810e471406b/contactpigeon.png","url":"https://www.capterra.ca/software/168153/contactpigeon","@type":"ListItem"}],"@id":"https://www.capterra.ca/directory/31562/conversational-marketing-platform/software#itemlist","numberOfItems":25}
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