--- description: Learn more about PayPal pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: PayPal Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Payment Processing Software](/directory/30232/payment-processing/software) > [PayPal](/software/179251/paypal) # PayPal Canonical: https://www.capterra.ca/software/179251/paypal Page: 1 / 1053\ Next: [Next page](https://www.capterra.ca/software/179251/paypal?page=2) > From payments to credit to fraud protection, PayPal helps businesses streamline payment processing and chargeback management. > > Verdict: Rated **4.6/5** by 26303 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses PayPal? PayPal caters to small business, eCommerce platforms, marketplace, enterprises, or developers and offers payment processing solutions. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 26303 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: PayPal - **Location**: San Jose, US - **Founded**: 1998 ## Commercial Context - **Starting Price**: US$0.29 - **Pricing model**: Other (Free version available) - **Pricing Details**: Pricing is based per transaction. 2.5% + Fixed fee ( $0.041) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Canada, China, France, Germany, India, Japan, United Kingdom, United States ## Features - ACH Payment Processing - Accounting Software - Activity Dashboard - Alerts/Notifications - Barcode/Ticket Scanning - Billing & Invoicing - CRM Software - Cash Management - Compliance Management - Contact Database - Customizable Dashboard - Customizable Invoices - Data Import/Export - Data Visualization Software - Debit/Credit Card Processing - Electronic Payments - Financial Analysis - Financial Management Software - Financial Reporting Software - In-Person Payments - Inventory Management Software - Invoice Management - Invoice Processing - Mobile Access - Mobile Payments - Multi-Currency - Multi-Period Recurring Billing - Multiple Payment Options - Order Management Software - PCI Compliance Software - Payment Fraud Prevention - Payment Gateway Integration - Payment Processing Software - Performance Management - Promotions Management - Real-Time Data - Real-time Alerts - Recurring/Subscription Billing - Refund Management - Reminders - Reporting/Analytics - Risk Analysis - Risk Management Software - Sales Reports - Search/Filter - Shipping Labels - Shipping Management - Transaction Monitoring - eCommerce Management ## Integrations (53 total) - 123FormBuilder - 17hats - Acuity Scheduling - AthletaDesk - BetterUnite - BigCommerce - Cash App - ChargePay - Chargebee - Cognito Forms - Constant Contact - Donorbox - Ecwid - Formsite - Fundraise Up ... and 38 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Payment Processing Software](https://www.capterra.ca/directory/30232/payment-processing/software) ## Related Categories - [Payment Processing Software](https://www.capterra.ca/directory/30232/payment-processing/software) - [Financial Fraud Detection Software](https://www.capterra.ca/directory/10058/financial-fraud-detection/software) - [Retail Management Systems Software](https://www.capterra.ca/directory/20053/retail-management-systems/software) - [Recurring Billing Software](https://www.capterra.ca/directory/30927/recurring-billing/software) - [Reporting Software](https://www.capterra.ca/directory/30053/reporting/software) ## Alternatives 1. [Stripe](https://www.capterra.ca/software/123889/stripe) — 4.6/5 (3310 reviews) 2. [NetSuite](https://www.capterra.ca/software/135757/netsuite) — 4.2/5 (2003 reviews) 3. [Epos Now](https://www.capterra.ca/software/152638/epos-now) — 3.8/5 (713 reviews) 4. [Square Point of Sale](https://www.capterra.ca/software/154907/square-point-of-sale) — 4.6/5 (3022 reviews) 5. [QuickBooks Online](https://www.capterra.ca/software/141374/quickbooks-online) — 4.3/5 (8395 reviews) ## Reviews ### "Most secure money transfer app." — 5.0/5 > **Leigh** | *March 22, 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Its a platform I can rely on. Making transactions fast and accessible and its security is safe and critical, which aligns with my interest in quality. > > **Cons**: Sometimes processes like dispute handling can feel a bit slow or unclear. But i understand its due to security reason. > > Its a10/10 for me. no doubt about it. Its the First app I,ve used that take no time to send money to family ----- ### "Paypal is great\!" — 5.0/5 > **William** | *December 13, 2025* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: I have been using these guys since the beginning. At first it was to handle all the transactions on Ebay I sold. Very easy to use. I was able to get my money quickly and easily so that I was able get the orders shipped out ASAP. They also had great customer support which gives customers confidence that they where going to get their stuff. I think that is big load off of their minds. I also found the integration with other software for making the invoices and for handling the traffic was good. I had no issues with bugs or crashes or anything like that. I works like a charm. > > **Cons**: Ok, I have really no real beef with Paypal. Sometimes, I think their exchange rate from Canadian to USD is a bit high, but I get it. They are not a bank. They have to hedge how the currencies change. > > I have had a very positive engagement with Paypal. I have made a. lot of money with them which I would not have been able to trying to process VISA and M/C myself. I am truly indebted to them for this. ----- ### "Great tool, Great Team" — 5.0/5 > **Verified Reviewer** | *February 6, 2026* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Gave us a low cost option to take payments over the phone and also is a secondary payment processor we use for our website. Which allows users of paypal to checkout quicker on our site. In addition - our subscription program handles its re-billing through paypal. > > **Cons**: The only issue I have is that customers navigate off the site to use it. Would love it to be an in line feature like stripe is. > > We started using paypal as soon as we opened our online store. In addition to being a great tool for our ecommerce business, the team was very helpful and encouraging in getting us setup. We even were invited to some events at the paypal head office downtown. Aside from being a great tool, they have a great team and they really focus on helping you as a small business ----- ### "PayPal User Experience Review" — 5.0/5 > **Radha** | *March 30, 2026* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: What I liked most about PayPal is its convenience and security. It makes online payments quick and easy without having to share sensitive financial information directly with merchants. The ability to link multiple payment methods (bank accounts, credit cards) and manage transactions in one place is very convenient. I also appreciate how widely accepted PayPal is across online retailers and services, as well as its clear transaction records, which make tracking and resolving payments straightforward. > > **Cons**: What I liked least about PayPal is its fees and account limitations. Transaction fees—especially for international payments, currency conversions, or receiving business payments—can add up quickly and feel high compared to some newer payment platforms. I also found PayPal’s account freezes and dispute process frustrating at times. Reviews or holds on funds can happen with limited explanation, and resolving issues through customer support can be slow. Additionally, the interface can feel cluttered, and navigating to specific settings or resolving problems isn’t always intuitive. Overall, while PayPal is reliable, these drawbacks can make it less appealing for frequent or business‑related use. > > My overall experience with PayPal has been generally positive. It’s a reliable and widely accepted payment platform that makes online transactions quick and secure. I appreciate how easy it is to send and receive money, link multiple payment methods, and keep clear records of past transactions, which is especially helpful for online purchases and occasional transfers. That said, there are some drawbacks. Fees can be high, particularly for international transactions or business payments, and account reviews or payment holds can be frustrating when they occur. Customer support can also feel slow when issues arise. Overall, PayPal is a convenient and trusted tool for everyday payments, but it may not be the most cost‑effective or flexible option for frequent or business‑heavy use. ----- ### "Small Business Owner Using Paypal" — 5.0/5 > **Verified Reviewer** | *March 9, 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Practicality and easy to use. I like how intuitive the platform is. What I like the most is the low fees associated per transaction. > > **Cons**: When there is more than one transaction on the same item, for example a return or something like that, it can be a bit confusing. > > Great. As a small business owner, I like how PayPal is easy to use and how convenient it makes things for my customers. ----- Page: 1 / 1053\ Next: [Next page](https://www.capterra.ca/software/179251/paypal?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/179251/paypal) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data