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What Is 7SIGNAL?

7SIGNAL is the leader in enterprise Wi-Fi optimization, providing visibility into wireless networks and endpoints so organizations can mitigate the risks associated with downtime.

Our cloud-based platform continually tests and measures Wi-Fi performance at the edges of the network, enabling fast solutions to Wi-Fi issues and stronger connections for mission-critical users, devices and applications. The result is reduced downtime and more productive users.

Who Uses 7SIGNAL?

Healthcare, Manufacturing, Distribution, Retail, Higher Education, Large Enterprise, High Density

7SIGNAL Software - Gain insights into endpoint roaming
7SIGNAL Software - Find co-channel interference
7SIGNAL Software - Learn which operating systems perform the best
7SIGNAL Software - Get proactive with end-to-end problems

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Reviews of 7SIGNAL

Average score

Overall
4.4
Ease of Use
3.8
Customer Service
4.5
Features
4.4
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
56%
4
33%
3
11%
Mitchell
Mitchell
Sales and Operations Manager in US
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Smart WiFi Management

5.0 4 years ago

Comments: With 7Signal Mobile Eye, our company has been able to identify and remediate issues for many customers they otherwise would never have been able to address.

Pros:

Easy to deploy and easy to manage, intuitive user interface.

Cons:

A little intimidating at first, lots of data to take in.

PAUL
WIRELESS ENGINEER in US
Wireless, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

7SIGNAL WIRELESS USER REVIEW - HIGHLY RECOMMENDED

5.0 5 years ago

Comments: LOTS OF REPORTS THAT DIFFERENT DEPARTMENTS WANT, 7SIGNAL IS ABLE TO PROVIDE DETAILED DATA METRICS ON. THIS HELPS US TO LOCATE AND SOLVE MANY ISSUES

Pros:

EASE OF USE, MANEUVERABILITY WITHIN THE PRODUCT, HIGHLY EFFECTIVE DATA ON BACK END.

Cons:

NEED FOR A SEPARATE DEVICE ON MY NETWORK

Steve
Arcitect in US
Financial Services Software, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

Great idea, but not quite there

3.0 5 years ago

Pros:

The initial GUI was easily digestible with graphs.

Cons:

Drilling down into details was cumbersome. It was also not intuitive to generate reports. Gave up the product in 2017.

Jamie
Network Engineer III in US
Hospital & Health Care, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

7 signal

5.0 4 years ago

Pros:

This product mobile eye has resolved a couple of issues right when we began using. We had work on wireless issues with a couple of vendors with wireless cards and device driver. Mobile eye was able to show the problem with in 30 minutes and show the vendors what was had been telling them

Cons:

The only thing is we would like to see more info with apple products

7signal Response

4 years ago

Thank you for the review, Jamie!

Robert
Technical Manager, Network in US
Consumer Goods, 5,001–10,000 Employees
Used the Software for: 2+ years
Reviewer Source

7Signal WiFI analyzer review

4.0 5 years ago

Comments: I have used it to view connection speeds of clients, interference, DHCP time etc. If the interface and report was easier to use, I would use it more.

Pros:

The Saphire Eye has a great feature set with really great potential

Cons:

Getting the data out of the system is painful. I feel like a need a PHD in 7Signal to get the data out of the system. Because it's difficult to get the data out of the system, I don't log into it very much. The Eyes are not smart enough to pick and chose the AP to monitor. It is a daunting task to go through every eye and choose what AP to monitor. It would be nice if I could add a threshold and then let it go.

Verified Reviewer
Verified LinkedIn User
Health, Wellness & Fitness, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

7Signal product review

5.0 4 years ago

Comments: We have been able to resolve wireless issues with a lot of ease.

Pros:

The visibility into our own Wireless network.

Cons:

I understand is not under 7Signal control, however the dependencies on IOS permission to operate on their devices is what I like the least.

Tyler
Network Engineer in US
Higher Education Software, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

7 Signal

5.0 5 years ago

Comments: Very good and quick support on issues. Only thing stopping me from using it more is limited time.

Pros:

Love the mobile eye as a tool on any platform to monitor and troubleshoot issues. Also they’ve put a lot of work into the dashboards and making issues quick and easy to find.

Cons:

The configurator tool could be a little less daunting for the user side to make changes.

Edmund
IT Specialist in Singapore
Computer Hardware, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Target for users with WiFi health monitoring requirements

4.0 5 years ago

Comments: Only for the highly motivated users.
It cannot address class-of-service connectivity issues we faced.

Pros:

Offers a wide set of radio, authentication, network connectivity, bandwidth, roaming metrics.

Cons:

Its very difficult to read some of the graphs and pinpoint issues without help from the experts. Graphs are rather raw, only the trained eye can make sense of them. The subscription (licensing) is untrackable. I cannot tell how many licenses currently in use and how much life they have left. Subscription starts on date of shipment, regardless of external delays.

Robert
CSO in US
Wireless, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

7signal

4.0 6 years ago

Pros:

Supports broad range of WLAN platforms and models.

Cons:

Installation requirements for existing WLAN not supporting 802.11n

Alex
Principal Mobility Architect in US
Wireless, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Such a valuable tool

5.0 5 years ago

Comments: This product platform had been invaluable for several key wireless customers. 7Signal is constantly improving the interface and product as a whole.

Pros:

This platform allows us to quickly gain an understanding to issues on the network that are not necessary wireless but impactful to wireless. The customizable KPIs and reports are incredibly handy.

Cons:

There are several places where the interface is not intuitive nor consistent across modules.

Lee
Technical Architect in UK
Information Technology & Services, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

More data than you can shake a stick at

5.0 5 years ago

Pros:

It collects data. Pure and simple. But it does that 24/7 for as long as you ask it, and on all the radios it can use. It's like being on site with a packet capture tool all day and everyday.

Cons:

Once you've collected the data, you need to make sense of it! The reporting is extremely comprehensive, so there are many ways to slice & dice the collected data. Therefore you actually need to do some brain work to get the right conclusions out. This is not a bad thing - it's a GREAT thing, but it is the thing I like least!

Dennis
Senior Network Engineer in US
Construction, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

User Experience Improver

5.0 5 years ago

Comments: The experience has been good. Customer service helped when we needed and users have been happy.

Pros:

Being able to monitor the wireless network from the point of view of the user versus just looking at metrics helped us provide better and more proactive support to our users.

Cons:

Cost. It’s not a cheap solution to implement.

Ricardo
IBM service owner in Brazil
Information Technology & Services, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

Wifi health check, just need this!

5.0 5 years ago

Comments: Provides a better view and health / performance of wireless infrastructure, to support and avoid business impacts.

Pros:

Easy to use and provides rich information about wifi infrastructure.

Cons:

I've liked it all! Nothing to dislike on this product.

Ken
Network Engineer in US
Hospital & Health Care, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Great insight into health of clients

5.0 5 years ago

Comments: 7Signal is a great partner to work with

Pros:

It's very easy to filter on different attributes of the network or client type to hone in on potential issues. The dashboard also provides an easy to understand drill down method of navigation.

Cons:

Very little to complain about with this product.

Jeff
Network Engineer in US
Hospital & Health Care, 10,000+ Employees
Used the Software for: Free Trial
Reviewer Source

7 Signal

4.0 5 years ago

Comments: Very good product, but I needed more.
Hopefully they will enhance the product in the future.

Pros:

The product showed you a lot about your wireless network, for example RSSI, and SNR, and onboarding times.

Cons:

I di not like the lack of Packet capturing. Need the product to capture longer periods of time, not just when you're looking at it.

Mihir
network engineer in UK
Information Technology & Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Review

4.0 5 years ago

Comments: Good product overall help us to identify an issue's with the configuration on wireless product

Pros:

7 signal sapphire eye analyzer great product where you got all in-depth details.

Cons:

Analyzer report should be improved and add more features on it.

Glen
Manager in US
Primary/Secondary Education, 1,001–5,000 Employees
Used the Software for: Free Trial
Reviewer Source

Does what it says.

4.0 5 years ago

Comments: Very easy to use and a great benefit to monitoring our wireless network.

Pros:

Ease of installation. Very capable of monitoring my wireless network.

Cons:

Really there were none. I guess the cost would be one.

Chayee
Network Engineer in US
Hospital & Health Care, 10,000+ Employees
Used the Software for: 1-5 months
Reviewer Source

Still new to 7Signal

3.0 5 years ago

Comments: Overwhelming.

Pros:

There's alot to it. I haven't had a chance to go over it all.

Cons:

We have to deploy the sapphire eye. It's a lot of work to get them out there.