--- description: Learn more about Slack pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Slack Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Productivity Software](/directory/30968/productivity/software) > [Slack](/software/135003/slack) # Slack Canonical: https://www.capterra.ca/software/135003/slack Page: 1 / 963\ Next: [Next page](https://www.capterra.ca/software/135003/slack?page=2) > Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features. > > Verdict: Rated **4.7/5** by 24046 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Slack? Slack is used by engineering departments, IT professionals, customer service teams, sales representatives, project managers, marketing teams, HR departments, and security professionals. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 24046 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Slack - **Location**: San Francisco, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$8.75 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Slack is available across three premium tiers with pricing based per user per month, outlined below: Pro Plan: $7.25/user/month (billed annually) or $8.75/user/month (billed monthly) Business Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly) Enterprise Grid: contact Slack for custom pricing details - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Spanish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway and 6 more ## Features - API - Access Controls/Permissions - Activity/News Feed - Audio Calls - Audio Capture - Calendar Management - Call Routing - Chat/Messaging - Collaboration Tools - Commenting/Notes - Communication Management - Content Sharing - Discussions/Forums - Document Management Software - Drag & Drop - Employee Directory - Encryption Software - File Sharing Software - Full Text Search - Knowledge Base Management - Live Chat Software - Meeting Management - Member Directory - Messaging - Mobile Access - Moderation - Multi-Channel Communication - Multi-User Collaboration - Multiple Data Sources - Notes Management - Presentation Streaming - Private Chat - Real Time Synchronization - Real-Time Chat - Real-time Consumer-facing Chat - Recording - Remote Access/Control - Remote Support Software - Scheduling Software - Screen Capture - Screen Recording Software - Search/Filter - Surveys & Feedback - Task Management Software - Transcripts/Chat History - Troubleshooting - Two Way Audio & Video - Two-Way Audio & Video - Video Chat - Video Conferencing Software ... and 12 more features ## Integrations (186 total) - 5pm - Aha\! - Airbrake - Aircall - Airtable - Amplitude - Any.do - AppSignal - Asana - Assembla - Automile - Azuqua - AzureDesk - Baremetrics - Beanstalk ... and 171 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Chat ## Category - [Productivity Software](https://www.capterra.ca/directory/30968/productivity/software) ## Related Categories - [Sales Enablement Software](https://www.capterra.ca/directory/30798/sales-enablement/software) - [Sales Engagement Platform Software](https://www.capterra.ca/directory/32195/sales-engagement-platform/software) - [Screen Recording Software](https://www.capterra.ca/directory/31975/screen-recording/software) - [Content Collaboration Platforms](https://www.capterra.ca/directory/32935/content-collaboration/software) - [Employee Communication Tools Software](https://www.capterra.ca/directory/31543/employee-communication-tools/software) ## Alternatives 1. [Connecteam](https://www.capterra.ca/software/153140/connecteam) — 4.6/5 (5058 reviews) 2. [Microsoft Teams](https://www.capterra.ca/software/168668/microsoft-teams) — 4.5/5 (10940 reviews) 3. [Google Workspace](https://www.capterra.ca/software/168389/google-workspace) — 4.7/5 (17483 reviews) 4. [Google Meet](https://www.capterra.ca/software/176572/google-hangouts) — 4.5/5 (12079 reviews) 5. [Asana](https://www.capterra.ca/software/120550/asana-pm) — 4.5/5 (13547 reviews) ## Reviews ### "Best business communication platform" — 5.0/5 > **Verified Reviewer** | *February 12, 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I use slack literally everyday during for my work, where I direct message my colleagues, comment on threads, and keep up to date with channels and groups. Slack allows me to seamlessly communicate and work with my colleagues. There are many features I love about slack, such as the threads feature to categorize conversations, huddle feature to quickly hop on a call with colleagues, and the activity tab to see the latest activities to follow up and keep up to date with information. > > **Cons**: There isn't too much cons about slack, but I notice periodically some features with Slack can be down at times, such as slow search times, slow responsiveness and lag. Most recently, the search feature in slack wasn't populating any searches. However, these are almost always incidents and bugs that Slack acknowledges and fixes within 1-2 hours. > > Overall, my experience with slack is amazing and I love using it everyday for work. Having used other business communication platforms such as teams, Slack is much more responsive and easier to use. ----- ### "A Powerful Platform for Real Time Collaboration" — 5.0/5 > **Verified Reviewer** | *November 7, 2025* | Nonprofit Organization Management | Recommendation rating: 10.0/10 > > **Pros**: I like how Slack keeps everyone connected, especially in a remote setup. The instant communication, status updates, and ability to create focused channels make teamwork much smoother. > > **Cons**: The main challenge with Slack is message overload. It’s hard to focus when there are constant pings from multiple channels. Better tools for highlighting critical messages or consolidating updates would make it more efficient for teams > > Overall, I really like using Slack. It makes it easy to stay in touch with the team, share files, and track ongoing projects. Sometimes it can get busy with notifications, but it’s a huge improvement over email, and I can’t imagine going back. ----- ### "Great for Communication, Needs Better Organization" — 4.0/5 > **Verified Reviewer** | *August 18, 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Slack makes it really easy to stay in touch with my teammates. I like being able to send direct messages quickly, and team communication feels smooth and natural. I also enjoy reading channels about fun things happening with coworkers (like the book-club channel) and keeping up with company-wide updates in the general channels. > > **Cons**: I can’t archive channels I don’t use anymore in a way that makes them easily accessible later. It would also be helpful to have more structure, like subfolders or directories, to keep everything organized. > > Overall, Slack is very nice and well organized for day-to-day communication. It makes collaboration much easier, but I wish it offered more ways to organize channels and keep things tidy long term. ----- ### "Slack over 4 years" — 5.0/5 > **Rakhi** | *April 1, 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: it makes collaboration feel effortless—quick questions get answered fast, and it reduces the need for unnecessary meetings. I also really appreciate the way channels create a shared “team memory”: decisions, context, links, and updates are easy to find later, which is a huge help when you’re juggling multiple projects. > > **Cons**: Slack can quietly create a “always-on” feeling—because messages move fast, it’s easy to feel pressure to respond immediately even when you’re deep in focused work. Another pain point is that important information can get trapped in threads and DMs; if something isn’t documented elsewhere, it can become hard to rediscover later, especially when channel volume is high and older context gets buried. > > My experience with Slack has been very positive. It’s one of the best tools for day-to-day team communication and quick coordination, and it keeps work moving without a lot of friction. It does take some discipline (good channel hygiene, using threads, and knowing when to move things to docs), but when used well it’s a huge productivity boost. ----- ### "Powerful team communication with an overwhelming UI" — 3.0/5 > **Verified Reviewer** | *December 30, 2025* | Computer Software | Recommendation rating: 6.0/10 > > **Pros**: Slack makes it very easy to communicate with anyone across the organization. Being able to quickly message teammates, participate in team channels, and have dedicated groups for different functions helps speed up collaboration and decision making. It is also helpful knowing exactly where to go to ask questions or get quick answers. The notification settings can be useful when configured properly and help ensure important messages are not missed. > > **Cons**: The user interface can be challenging to navigate, especially when trying to find past conversations, threads you have commented in, or messages saved for later. It can be difficult to track down specific chats or discussions by date. While some of this functionality may exist, it is not intuitive or easy to discover. Slack can also feel overwhelming due to the constant flow of messages. Without careful customization of channels and notifications, it is easy to become inundated with information. The ease of reaching anyone at any time can also create a sense of urgency around everything, which can make it harder to prioritize what truly needs immediate attention. It requires significant user effort to manage effectively, and the UI could benefit from being more streamlined and user friendly. ----- Page: 1 / 963\ Next: [Next page](https://www.capterra.ca/software/135003/slack?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/135003/slack) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data