--- description: Learn more about QualityQuest pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: QualityQuest Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Quality Management Software](/directory/30099/quality-management/software) > [QualityQuest](/software/136111/compliancequest) # QualityQuest Canonical: https://www.capterra.ca/software/136111/compliancequest Page: 1 / 6\ Next: [Next page](https://www.capterra.ca/software/136111/compliancequest?page=2) > AI-powered EQMS connecting quality processes end to end to improve compliance, reduce risk, and drive continuous improvement. > > Verdict: Rated **4.6/5** by 113 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses QualityQuest? Quality Management Software designed for medical devices, manufacturing, pharmaceuticals, biotechnology, aerospace and defense, automotive, and global enterprises. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 113 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ComplianceQuest - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$30.00 - **Pricing model**: Per User - **Pricing Details**: ComplianceQuest starts at $30/user/month. Contact info@compliancequest.com directly for detailed pricing information. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Austria, Bahrain, Belgium, Brazil, Canada, China, Costa Rica, Denmark, Finland, Germany, India, Ireland, Israel, Italy, Japan, Jordan, Kuwait, Lebanon, Malaysia and 17 more ## Features - Access Controls/Permissions - Activity Dashboard - Alerts/Escalation - Alerts/Notifications - Approval Workflow - Audit Management - Audit Planning - Audit Trail - Bills of Material - Change Management Software - Change Planning - Collaboration Tools - Communications Management - Complaint Management Software - Compliance Management - Corrective and Preventive Actions (CAPA) - Dashboard Software - Design Management - Document Capture - Document Coding & Control - Document Management Software - Document Storage - Feedback Management - Forms Management - Full Text Search - Incident Management Software - Incident Reporting - Inspection Management - Issue Tracking Software - Lifecycle Management - Maintenance Management Software - Monitoring - Nonconformance Tracking - OSHA Recordkeeping - Prioritization - Project Management Software - Real-Time Data - Reminders - Reporting/Analytics - Requirements Management Software - Risk Analysis - Risk Assessment - Risk Management Software - Role-Based Permissions - Root Cause Analysis - Self Service Portal - Status Tracking - Task Management Software - Version Control - Workflow Management Software ... and 9 more features ## Integrations (10 total) - 1CRM - Accounting ASAP - NetSuite - Oracle CRM On Demand - Professional Services Cloud - Rootstock Manufacturing ERP - SAP Customer Experience - Salesforce Platform - Salesforce Sales Cloud - Salesforce Service Cloud ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Quality Management Software](https://www.capterra.ca/directory/30099/quality-management/software) ## Related Categories - [Quality Management Software](https://www.capterra.ca/directory/30099/quality-management/software) - [Complaint Management Software](https://www.capterra.ca/directory/30674/complaint-management/software) - [EHS Management Software](https://www.capterra.ca/directory/10015/ehs-management/software) - [Safety Management Software](https://www.capterra.ca/directory/31299/safety-management/software) - [Document Control Software](https://www.capterra.ca/directory/31197/document-control/software) ## Alternatives 1. [MasterControl Quality Excellence](https://www.capterra.ca/software/148577/mastercontrol) — 4.5/5 (580 reviews) 2. [Isolocity](https://www.capterra.ca/software/148633/isolocity) — 4.6/5 (68 reviews) 3. [QT9 QMS](https://www.capterra.ca/software/97557/qt9-quality-management) — 4.8/5 (126 reviews) 4. [KAWAK](https://www.capterra.ca/software/211071/kawak) — 4.6/5 (346 reviews) 5. [Dot Compliance](https://www.capterra.ca/software/192574/dot-compliance) — 4.4/5 (94 reviews) ## Reviews ### "Reliable system for training management and change control" — 5.0/5 > **Basel** | *April 22, 2026* | Package/Freight Delivery | Recommendation rating: 8.0/10 > > **Pros**: What I liked most about ComplianceQuest was how well it supported our training management and change control processes. The system is easy to navigate, and managing documents and training records is fairly straightforward. It has been reliable overall and works smoothly for our day-to-day needs. > > **Cons**: At times, some parts of the system can feel a little less intuitive when handling more detailed tasks, but overall it has still been manageable. Most issues or questions we have had were addressed quickly by support. > > Overall, my experience with ComplianceQuest has been positive. We mainly use it for training management and change control, and it has worked well for us. The platform runs smoothly, is easy enough to use, and helps us stay organized with documents and training. Their support team has also been very helpful and responsive whenever questions come up. ----- ### "CQ Document Control, CAPA, and Audits" — 4.0/5 > **Elizabeth** | *December 17, 2024* | Biotechnology | Recommendation rating: 7.0/10 > > **Pros**: 21 CFR Part 11 compliance built-in is extremely useful, especially for document approvals and training. Workflows can be customized, and we have integrated our existing objects with CQ. > > **Cons**: Audit trails are sometimes difficult to discern, as the user, time, and field are available, but not always the original and changed content. > > Overall, far superior to a paper-based QMS. ----- ### "Simplify eQMS package" — 4.0/5 > **Casidah** | *July 17, 2025* | Furniture | Recommendation rating: 9.0/10 > > **Pros**: Audit management and document management is the primary key what we are really happy with this product, it help to simplified the process management for our different branches location. Moreover, the security for all the document is heighten, it mean more security layer before granted access to the document. > > **Cons**: Like every other software, ComplianceQuest also has problem with bugs and freezing platform. The program seem to use quite a lot computer resources, my old computer is barely comply with their minimum operation requirement. ----- ### "One eQMS Software Solution" — 5.0/5 > **Nancy** | *December 16, 2024* | Semiconductors | Recommendation rating: 10.0/10 > > **Pros**: ComplianceQuest allows us to standardize key quality management processes across all our sites located on the west and east coasts into one eQMS software solution. It's user friendly and easy to manage. > > **Cons**: ComplianceQuest works with a Development Team in a different country/time zone and therefore any configuration changes that are made takes a longer time to implement. > > ComplianceQuest has a great support team and are very responsive. ----- ### "Customer Service is Severely Lacking (even with Premium Package)" — 2.0/5 > **Blythe** | *April 23, 2026* | Pharmaceuticals | Recommendation rating: 0.0/10 > > **Pros**: The basic program for document management is good. The look and feel is nice. The guide (A.I) informing you what to do next is very nice for new users. This could be a very nice program, but it is just not there yet. > > **Cons**: There are too many steps in most processes, making it difficult. In document management, review process is cumbersome and is not tracked by individual contributors until you push a document to approval. Obsolete documents are viewable by everyone. We do not use some of the modules we purchased because they are just too cumbersome (CAPA, Noncompliance). The Admin side is very complicated as well. I have a lot of issues with the system but, the system is not the biggest problem. It could be a great program with some work. The biggest problem is Customer Support. It is the worst experience I have ever had in this industry. It is a ticket system through email. They almost never answer your question or correct the problem without a lot of back and forth emails. They do not give you a time frame for tickets in the contract and there is a reason for that. They are almost never done in a timely manner. Our average resolution time is 10 days, which is appalling and that is an average. I just had a ticket that they added a permission set but did not inform us of the change. I requested the audit trail and did not ever get it. They accused us of signing in as CQ Support and performing this action. After a lot of back and forth and requests for the audit trail, they finally pulled the audit report that showed that they in fact performed this action themselves. There were no apologies. We bought the premium support but, we are not getting premium customer support by any stretch of the imagination. The whole support experience has been disappointing. Customer service is almost never stellar but this standard of customer support is a new low in my experience. New licenses are also not cheap. So the initial low cost does not carry over to getting the system up and running. It has not been well tested and there are compliance issues. Getting even compliance issues corrected have been difficult to put in motion and very time consuming. > > I think it says it all, that after a year of dealing with this, we are already looking to switch to a different system. We are willing to go through the expense and arduous process of revalidating and migrating our documents and training so we do not have to use this system and rely on this customer support team. We used this site and others to help with our decision to purchase this system and there were no negative reviews at that time. I find it hard to believe that there are so few negative reviews, so I wanted to make sure that an honest review was out there. ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.ca/software/136111/compliancequest?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/136111/compliancequest) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data