--- description: Learn more about Ludus pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Ludus Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Ticketing Software](/directory/30039/ticketing/software) > [Ludus](/software/136136/ludus) # Ludus Canonical: https://www.capterra.ca/software/136136/ludus Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/136136/ludus?page=2) > Simplify event ticketing and delight patrons > > Verdict: Rated **5.0/5** by 44 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Ludus? Community theatre, professional theatre, performing arts centers, concert venues, K-12, colleges/universities, dance studios ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 44 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Ludus - **Founded**: 2013 ## Commercial Context - **Pricing model**: Other (Free version available) - **Pricing Details**: Ludus is 100% free to your program when you pass fees onto patrons. There are no setup fees, hidden costs, annual costs, fees to send your funds, etc. Here is a breakdown of our fees: Tickets 5% + $0.75/ticket Collections 5% + $0.75/item Add-Ons 5% + $0.75/Add-On Passes 5% + $0.75/Pass Donations 3.5% + $0.50/donation Fundraiser Fees 0% Micro Fees (for items $3 or less — overrides regular fees) $0.50/item (tickets, Collections, Add-Ons, Passes, and donations) Cash Sales $0 Comp \& $0 Tickets $0 Marketing +$0.05/ticket Funds Payout (paper check or direct deposit) $0 Stop Checks or Check Re-Issues $0 Customer Support $0 Seating Chart Changes $0 Micro Fees Explained: You may have not seen Micro Fees with other services before — this is our answer to lower priced items such as children tickets, order add-ons like candy grams or roses, and small donations usually made when a patron is rounding up their order at checkout. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - Barcode/Ticket Scanning - Customer Data Management - Promotions Management - Reserved Seating - Website Management ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Ticketing Software](https://www.capterra.ca/directory/30039/ticketing/software) ## Alternatives 1. [Eventbrite](https://www.capterra.ca/software/114949/eventbrite) — 4.6/5 (5748 reviews) 2. [Purplepass](https://www.capterra.ca/software/133885/purplepass-ticketing) — 4.9/5 (302 reviews) 3. [TicketSource](https://www.capterra.ca/software/143073/ticketsource) — 4.8/5 (533 reviews) 4. [Fienta](https://www.capterra.ca/software/171132/fienta) — 4.8/5 (163 reviews) 5. [Beyonk](https://www.capterra.ca/software/1018625/beyonk) — 4.9/5 (167 reviews) ## Reviews ### "Absolutely Recommend\!" — 5.0/5 > **Andie** | *August 19, 2025* | Primary/Secondary Education | Recommendation rating: 10.0/10 > > **Pros**: I started using Ludus just over a year ago for our school's event ticket sales. Ludus is so easy to use and has a ton of personalization features to make it fit your needs. Aside from the ticketing platform, I also use the fundraising platform and their newly launched retail platform. Everything is so easy to use, and makes my job so much easier. The fees are passed onto the patrons, so using the platform doesn't cost me anything. For any of our patrons who are anti-fees, they are able to pay in cash to avoid them. We are continuing to grow our program, and I am excited to hopefully begin using the marketing features more this year. > > **Cons**: While I don't really consider it a con, Ludus is still growing and expanding. When some of the newer features are launched, there is a learning period for both me and the Ludus staff. That being said, they have always worked quickly to get me answers, even if they don't know it at the time of the question. > > My experience has been fantastic and I do not see myself switching ticketing platforms any time soon. ----- ### "Built for and amazing in Educational Theatre" — 5.0/5 > **Dustin** | *February 22, 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: As a busy high school director I really appreciate the support team. They are always quick to respond and help with even simple tasks that I just can't figure out. The Ludus seating chart method is amazing. I have been able to create dinner theatre seats as well as full auditorium seat for our major musical. Finally Ludus makes purchases, donation, fundraising, and payout easy, they have the simplest fee structure and were truly built for theatre, especially at the high school level. > > **Cons**: My administrators have trouble understanding the fee format. In most cases Ludus is cheaper but not in all and when we as theatre teachers argue that they "don't" understand it. I wish I had an answer this but I am happy this is my only con. > > Built for theatre and very useful in the educational theatre realm. Reliable and consistent costumer service, and a good interface\! ----- ### "Very happy with the service" — 4.0/5 > **Justin** | *August 24, 2025* | Entertainment | Recommendation rating: 9.0/10 > > **Pros**: We appreciate the value for the money. Ludus also provides great customer service. They even allow us to submit requests for new features\! > > **Cons**: I wish it were easier to pull up the number of tickets we had sold for each production, and then click on the name of that production and see how many tickets were sold for each date. It's so clear on your email updates. Where's the page on the site with reflects that data so clearly? ----- ### "I'll never need another ticketing service again." — 5.0/5 > **Ariel** | *January 15, 2026* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: I love the easy of use - for both the client/end user, as well as for me, the admin - it's so simple to use and manage, and the customer service is GREAT. If I ever have a question, no matter how odd, the folks at Ludus always get back to me almost immediately with help and answers. > > **Cons**: My one dislike, if anything, is something super minimal - when a customer orders a ticket, the QR code isn't by default in their email - they have to select how they want to receive the ticket itself. It's always retrievable, but in an older building with awful wifi, it makes it one extra step my patrons have to navigate. > > I'll never use another ticketing product - I'm a die hard Ludus fan. It's easy, simple, endlessly customizable - fantastic service and isn't yet another thing for me to 'manage' - it just works. ----- ### "I Am Very Pleased with Ludus for Our Events" — 5.0/5 > **Joseph** | *September 15, 2025* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: From the admin perspective, Ludus is easy to use, reliable, and user friendly. Customer Service staff members are truly amazing - competent, courteous, quick to provide solutions/recommendations, and very respectful. Setting up events is pretty simple although I have to ask questions (see my note on the great Customer Service). Payout is quick and easy. This helps. > > **Cons**: Our patrons tend to be on the "senior" side of life. Sometimes they don't understand how to get their tickets even though it is clearly spelled out. Most don't understand about downloading things to their devices. They want printed tickets and often do not see or read how they can do this themselves and/or request "real" tickets. > > Overall, I am more than pleased with Ludus and have recommended it to colleagues from other organizations. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/136136/ludus?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/136136/ludus) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Structured Data