--- description: Learn more about Confluence pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Confluence Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Collaboration Software](/directory/15/collaboration/software) > [Confluence](/software/136446/confluence) # Confluence Canonical: https://www.capterra.ca/software/136446/confluence Page: 1 / 148\ Next: [Next page](https://www.capterra.ca/software/136446/confluence?page=2) > Documentation solution that provides a collaborative workspace for teams to manage projects, store data and integrate with Jira. > > Verdict: Rated **4.5/5** by 3674 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Confluence? Confluence is used by project managers, software developers, IT professionals, product managers, marketers, sales teams, HR departments, finance teams, and remote workers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 3674 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$5.42 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Confluence offers flexible pricing. $0 for teams up to 10 Standard: $5.16 per user/month Premium: $9.73 per user/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Korean, Portuguese, Russian, Spanish - **Available Countries**: Angola, Australia, Austria, Belgium, Brazil, Canada, Denmark, Finland, France, Germany, Hong Kong SAR China, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia and 17 more ## Features - @mentions - Access Controls/Permissions - Archiving & Retention - Assignment Management - Brainstorming - Brand Guidelines - Calendar Management - Catalog Management - Collaboration Tools - Commenting/Notes - Communication Management - Content Management System (CMS) Software - Content Publishing Options - Diagramming - Digital Asset Management Software - Document Capture - Document Management Software - Document Storage - Documentation Management - Feedback Management - File Sharing Software - Full Text Search - Goal Management - Ideation - Knowledge Base Management - Knowledge Management Software - Marketing Calendar - Meeting Management - Mobile Access - Prioritization - Process/Workflow Automation - Product Roadmapping - Progress Tracking - Project Management Software - Project Planning Software - Project Planning/Scheduling - Real-Time Chat - Real-Time Updates - Reporting/Project Tracking - Resource Management Software - Self Service Portal - Status Tracking - Strategic Planning Software - Task Progress Tracking - Templates - Text Editing - Unified Directory - User Management - Visualization - Workflow Management Software ... and 25 more features ## Integrations (22 total) - Balsamiq - Bitbucket - Docusign - Evernote Teams - GitHub - Gliffy - Google Calendar - Google Drive - Google Maps - Google Workspace - JIRA Service Management - JXL - Jira - Lucidchart - Microsoft OneNote ... and 7 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [Collaboration Software](https://www.capterra.ca/directory/15/collaboration/software) ## Related Categories - [Collaboration Software](https://www.capterra.ca/directory/15/collaboration/software) - [Project Management Software](https://www.capterra.ca/directory/30002/project-management/software) - [Knowledge Management Software](https://www.capterra.ca/directory/30094/knowledge-management/software) - [Enterprise Content Management Software](https://www.capterra.ca/directory/31079/enterprise-content-management/software) - [Content Management Software](https://www.capterra.ca/directory/10007/content-management/software) ## Alternatives 1. [monday.com](https://www.capterra.ca/software/147657/monday-com) — 4.6/5 (5880 reviews) 2. [Google Drive](https://www.capterra.ca/software/161425/drive) — 4.8/5 (28458 reviews) 3. [Google Workspace](https://www.capterra.ca/software/168389/google-workspace) — 4.7/5 (17532 reviews) 4. [OneDrive](https://www.capterra.ca/software/161304/onedrive) — 4.5/5 (12666 reviews) 5. [Microsoft 365](https://www.capterra.ca/software/58688/microsoft-365) — 4.6/5 (14057 reviews) ## Reviews ### "Essential platform for technical documentation and team knowledge management" — 5.0/5 > **Kaynan** | *April 23, 2026* | Entertainment | Recommendation rating: 9.0/10 > > **Pros**: Excellent for organizing technical documentation in a structured and searchable way. The integration with developer tools through APIs and MCP makes it easy to automate document creation and keep everything up to date. The ability to document architecture, API contracts, and system flows in one place keeps the whole team aligned. Having a single source of truth for all technical knowledge has made collaboration and onboarding significantly easier at NextDay. > > **Cons**: The editor can feel a bit slow when working with large pages that contain many embedded elements. Search could also be more precise when looking for specific terms within technical documents. > > Overall my experience with Confluence has been very positive. At NextDay, we use it as our central hub for all technical documentation, including API contracts, front-end and back-end architecture docs, and system flow diagrams. One of the biggest advantages is the ability to integrate with developer tools via MCP or API, which allows us to create and read documentation programmatically using tools like Claude Code. Having a single, reliable place for all our technical knowledge has made collaboration and onboarding significantly easier. ----- ### "Confluence over 2 years" — 4.0/5 > **Rakhi** | *April 20, 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: It centralizes all project documentation in one structured space made it incredibly easy for the whole team to stay aligned without digging through emails or scattered files. The page hierarchy and space organization felt intuitive once set up, making it simple to find the right document at the right time. The integration with Jira was a genuine time saver > > **Cons**: Search functionality is another challenging point as it doesn't always surface the most relevant results, especially when pages haven't been tagged or titled consistently. Page management also becomes harder to maintain over time as spaces grow, and without strict team discipline around naming and organization, things can get messy and hard to navigate quickly. > > Confluence is a solid documentation and knowledge management tool that works best when the team is disciplined about how they use it. The Jira integration and structured page organization make it a natural fit for software and project teams that need a single source of truth. However it does require upfront effort to set up properly and ongoing maintenance to keep it from becoming a dumping ground for outdated pages. ----- ### "Not a bad tool with some considerations" — 4.0/5 > **Dan** | *March 27, 2026* | Education Management | Recommendation rating: 7.0/10 > > **Pros**: It's a centralized document management system that allows our team to collaborate and share knowledge to allow any of us to carry out tasks that we otherwise would not have the knowledge to do so > > **Cons**: There is a required learning curve and before a certain level of understanding is attained it can be a little difficult to get setup and going. Each page has to be unique so we sometimes need to be creative with our titles as it can't cope with duplicates under different categories, so for example Google under user process guides, you can't also have Google under say troubleshooting. > > My overall experience is good. We use it in a limited form, we create a page and name it, set up if we require a tree directory so we can have sub pages and folders and build from there ----- ### "Great internal information management" — 5.0/5 > **Verified Reviewer** | *November 9, 2025* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: It's a great tool to document information that you need to constantly updated and then share with the team or company. It's take a bit of learning curve but once you know where everything is, it can be powerful and intuitive. There are tools to help you organize pages. > > **Cons**: It is slightly slower than google sheet and take a longer learning curve to use all the features properly. > > We've been using this tool for about 10 years and it is a good tool to share information in one place. We use it to host HR policy or even pricing and promotion for marketing. ----- ### "Excellent centralized knowledge base for teams" — 5.0/5 > **Verified Reviewer** | *December 30, 2025* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: As a knowledge management platform, Confluence is extremely valuable. It provides a single place where employees and managers can reliably go to find company information such as ROEs, HR resources, stock option details, and sales documentation. Instead of information being scattered or siloed across tools, everything is centralized and easy to access. The keyword search functionality is especially powerful and saves a tremendous amount of time. I have never had an issue finding what I need as long as it exists in the system. It is dependable, well organized, and works exactly as intended. > > **Cons**: I do not have many cons to point out from a functionality standpoint. The biggest limitation tends to be how consistently teams keep information up to date. Occasionally, some content can be slightly outdated, but this is more dependent on internal processes than the platform itself. When teams are disciplined about maintaining documentation, Confluence works very well overall. ----- Page: 1 / 148\ Next: [Next page](https://www.capterra.ca/software/136446/confluence?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/136446/confluence) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data