--- description: Learn more about JW Player pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: JW Player Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Video Management Software](/directory/30754/video-management/software) > [JW Player](/software/154911/jw-player) # JW Player Canonical: https://www.capterra.ca/software/154911/jw-player Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/154911/jw-player?page=2) > A complete video platform for everyone, JWP helps video companies connect \& engage with your audiences on the screens of their choice. > > Verdict: Rated **4.0/5** by 40 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses JW Player? A complete video delivery and monetization platform for broadcasters, publishers, and advertisers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 40 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support Software | 3.8/5 | Based on overall reviews | | Value for Money | 3.5/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Longtail Ad Solutions - **Location**: New York, US ## Commercial Context - **Pricing Details**: Please contact a JWP and a video expert will be in touch. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, American Samoa, Andorra, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Bhutan, Bolivia, Bosnia and Herzegovina, Brazil, Brunei, Bulgaria, Cambodia and 121 more ## Features - Ad Optimization - Advertising Management - Audience Engagement - Conversion Tracking - Customizable Branding - Lead Capture Software - Live Streaming Production - Multi-Channel Distribution - Multiple Camera Feeds - ROI Tracking - Real-time Broadcasting - Reporting/Analytics - Session Recording - Social Media Streaming - Social Sharing - Video Streaming ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Video Management Software](https://www.capterra.ca/directory/30754/video-management/software) ## Related Categories - [Video Management Software](https://www.capterra.ca/directory/30754/video-management/software) - [Video Hosting Platforms](https://www.capterra.ca/directory/33355/video-hosting/software) - [Video Marketing Software](https://www.capterra.ca/directory/31678/video-marketing/software) - [Publishing and Subscriptions Software](https://www.capterra.ca/directory/20020/publishing-and-subscriptions/software) - [Ad Server Software](https://www.capterra.ca/directory/31121/ad-server/software) ## Alternatives 1. 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First of all, there is a significant lack of integration possibilities and modern tools. For example, they offer transcribing - at 1$ a minute. Alternatives do this for around 0,10$ at most. Next to this, the customization in settings, player and solution is limited. It's not developer friendly at all. Secondly - their pricing is insane. First of all, they work with packages. This means you always pay, also if you don't use the allotment. More importantly tho, their pricing is inflated. For current customers - be aware, they charge you for original video file sizes, while they are not being stored. JW charged us for 22TB of storage, but after migration it turns out (including all variants that come with it), we are sub 7TB stored. Keep this in mind if you make calculations - their storage allotment is inflated insanely. We have migrated eventually - and can only recommend to do this. It only took us 1 week to migrate but it's a 78% reduction in expenses. We literally save 14k per year now. > > The first few years were fine, there was a lack of competition in this space for private video storage. For us, this was the only possible way that was secure at that time. However, compared to 8 years ago, both the product ánd pricing have not changed. It's outdated, overcharged and overall not developer friendly. ----- ### "JW player & usage" — 1.0/5 > **Danny** | *October 14, 2024* | Publishing | Recommendation rating: 0.0/10 > > **Pros**: The easy of uploading videos was rather simple and effortless > > **Cons**: 1) The inability to generate significant revenue from the player 2) The ability for anyone out there to steal our Player ID and use it on their own site, while we are pressured into paying for the theft. 3) Lack of customer support 4) Lack of data options > > Unfortunately very poor. CS was not helpful and continued to gaslight ----- ### "Reliable and Flexible Video Hosting software" — 4.0/5 > **Revanth** | *February 11, 2022* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: First of all I liked its simple and clean working Interface. Uploading and Managing videos or video playlists, Publishing videos and analysing them are all included in Home Page itself, which I liked. Embedding or publishing videos in Websites was very helpful. Video hosting and delivering content was quite flexible and with low cost. Video Control bar is customisable with many colours which I think might impress viewers. So, JW player will be an good option for smooth Video Hosting. > > **Cons**: I don't remember any issues or problems while using it. I think they can update few more features to make video hosting more advance. > > Overall experience with Video Hosting was good. From uploading videos to Analysing the Audience engagement, were all easy and reliable. Embedding videos was Easy and fast. Viewer Audience can use CAST option for screen sharing directly, which we liked. ----- ### "Localized Playback: How JW Player Affects the Online Viewing Experience for Foreign Websites" — 4.0/5 > **Roya** | *August 19, 2020* | Entertainment | Recommendation rating: 9.0/10 > > **Pros**: ~ Capable of reasonably decent playback of video footage in plentiful formats and resolutions. ~ Easy adoption for online platforms in plentiful countries. ~ Continued development helps refine the player for future API updates to websites and also improves overall stability. > > **Cons**: ~ Loading Times for Online Video playback can sometimes cause serious hanging that requires the user to press Play/Pause; once to pause the video, and once again to re~enable the register that allows for the video to load. This happens even on the fastest of Internet connections. ~ Inexplicable Crashes and Error Screens that abruptly stop playback, which can happen even on video files that are not corrupted. ~ Video Framerate is locked to 024 Frames per Second on certain online platforms (Global Network TV, most notoriously), even if the uploaded video has a higher framerate. ~ Certain Playback and Menu Features (Resolution Switch, Closed Captioning, and others) are natively disabled on plentiful online platforms that use the player, with virtually no way to get them to display without modding the relevant website. > > I have limited usage with JW Player, due to only having really used it on platforms such as the Canada Exclusive Global Network TV website and Japan's NicoVideo (following the upgrade to their player circa 2015), alongside local news stations that also use it for their websites; in the time that I have used it, it is heavily considered by me to be a media player that works but must not be considered as a universal solution for online video playback, despite the fact that it has allowed for me and millions of others to be able to access television and online programming that we would otherwise be unable to view elsewhere on a platform such as YouTube, Dailymotion, or Vimeo. While JW Player is able to allow you to view the videos that you set out to watch, its coding imperfections and playback handicaps make it harder to justify over players from other groups, which is why I can only give this a Four Star ranking in my review; if you need a player for your website and can't afford nor make something that is more effective, then you may find residence with this, using it will give you a better insight on how all media players are not made equal while also allowing for the footage you put on your platform to be viewed with limited issues, you could use this as a holdover until you find a resource more efficient and still get the most out of your investment until you make the switch proper. ----- ### "You have to try It..." — 4.0/5 > **Yanick** | *June 21, 2022* | Food & Beverages | Recommendation rating: 8.0/10 > > **Pros**: JW Player has an eloquent interface. The quality of the videos broadcasted on JW Player are of high quality. Offers a free version and a free trial. > > **Cons**: Very little flexibility, less functionality. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/154911/jw-player?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/154911/jw-player) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data