--- description: Learn more about Thryv pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Thryv Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Thryv](/software/156926/thryv) # Thryv Canonical: https://www.capterra.ca/software/156926/thryv Page: 1 / 21\ Next: [Next page](https://www.capterra.ca/software/156926/thryv?page=2) > Thryv is an AI-powered CRM and marketing platform helping small businesses capture leads, automate follow-ups, and grow. > > Verdict: Rated **4.2/5** by 505 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Thryv? Thryv serves small to midsize service-based businesses that need an all-in-one platform to manage marketing, sales, and customer relationships while automating follow-ups and driving repeat growth. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 505 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support Software | 4.2/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Thryv - **Location**: Dallas, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$244.00 - **Pricing model**: Flat Rate - **Pricing Details**: Thryv isn’t just a software — it’s your growth partner. From online visibility and automated follow-ups, to closing more sales and reputation management, Thryv gives you the tools to work smarter not harder—and scale with confidence - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Australia, Barbados, Canada, Cayman Islands, New Zealand, United States ## Features - 2-Way Messaging - Activity Dashboard - Appointment Management - Automated Responses - Automated Scheduling - Availability Management - Billing & Invoicing - Booking Management - CRM Software - Calendar Management - Calendar Sync - Campaign Management Software - Campaign Planning - Campaign Scheduling - Channel Management Software - Client Database - Confirmations/Reminders - Contact Management Software - Data Enrichment - Email Reminders - Feedback Management - For Insurance Industry - Interaction Tracking - Landing Pages/Web Forms - Marketing Automation Software - Mass Texting - Message Personalization - Mobile Access - Mobile Payments - Multi-Account Management - Multi-Campaign - Multi-Channel Communication - Multi-Channel Data Collection - Negative Feedback Management - Online Booking - Payment Processing Software - Post Scheduling - Quotes/Estimates - Recurring Appointments - Reminders - Rescheduling - Response Management - Review Monitoring - Review Notification - Review Request - Sales Pipeline Management - Scheduled Messaging - Search/Filter - Sentiment Analysis - Tax Calculation ... and 47 more features ## Integrations (59 total) - AWeber - Acuity Scheduling - Better Proposals - BombBomb - CareerPlug - Chatfuel - ClickFunnels - Clover - Constant Contact - Dropbox Business - Dropbox Sign - Evernote Teams - FullContact - Gmail - GoCanvas ... and 44 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software) - [Contact Management Software](https://www.capterra.ca/directory/30016/contact-management/software) - [Lead Management Software](https://www.capterra.ca/directory/30017/lead-management/software) - [Appointment Scheduling Software](https://www.capterra.ca/directory/30757/appointment-scheduling/software) - [Billing and Invoicing Software](https://www.capterra.ca/directory/30015/billing-and-invoicing/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 2. [Salesforce Sales Cloud](https://www.capterra.ca/software/61368/salesforce) — 4.4/5 (18768 reviews) 3. [Zoho CRM](https://www.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 4. [Bigin by Zoho CRM](https://www.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 5. [Dynamics 365](https://www.capterra.ca/software/157279/dynamics-365) — 4.4/5 (5811 reviews) ## Reviews ### "There are better CRM's out there. This one will leave you stranded." — 1.0/5 > **Andrew** | *October 22, 2024* | Construction | Recommendation rating: 0.0/10 > > **Pros**: It initially seemed really well organized and easy to onboard with. > > **Cons**: Customer support and their accountability (lack thereof). Lots of issues between quickbooks and Thyv syncing. Very little accountability on the side of upper management. > > My experience with Thryv started off great; I was super excited to find a CRM that really seemed to cater towards small business. Things took their turn for the worse when my bookkeeper notified me in early June that there were some major issues with my books due to how Thryv was addressing their 2.9% service fee, and rolling it into the Quickbooks HST Tax line. The gentleman that onboarded me, was my lifeline to Thryv for the majority of my Thryv experience, and upon notifying him of my Book-keeper’s findings, was told to tell me that, “it must be the client’s fault,” and that they would not be paying for any of the bill to correct the problem. I was then told that the problem “had been fixed, and that I could go ahead and re-connect Quickbooks back to the CRM.” Despite my bookkeeper locking the books entirely so that no damage could be done, Thryv circumvented the lock and overwrote all the work that the bookkeeper had just corrected. Thryv finally admitted that it was their fault, and opted to give me 1/3rd of what I had paid to fix the issue they created. It is now the end of October, and with no choice but to accept their offer as "we are at an impasse" as Thryv has called it, their services have been terminated. Communication was poor once my lifeline was let go from the company. I was stuck paying for unusable software while trying to sort out the "impasse" and over all, this is just a poor company to deal with. The only reason they are known is because they are owned by Dex media. ----- ### "A useful CRM tool?" — 3.0/5 > **Ricki** | *January 15, 2026* | Marketing & Advertising | Recommendation rating: 3.0/10 > > **Pros**: The ability to have social media integrated for me, and ease of scheduling appointments, social media. > > **Cons**: Too high of pricing. It's not really worth it for me as a small business owner. I didn't like the no free trial, that I needed to book a demo with a person, who was pushy. ----- ### "Great Social Media Platform" — 5.0/5 > **Dave** | *April 18, 2024* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: It is the Social Media platform. We love that we can post one message and it goes to all of our platforms. > > **Cons**: Calendar. Never have been able to maximize the calendars potential. > > Our experience has been great thanks to the hard work of \[sensitive content hidden\]. He went beyond his scope and when he was not sure of the path, he would take the time to stay with us as a rep directed and showed us how to correct our issue. My partners and I appreciate that we could always contact \[sensitive content hidden\] when we were having issues with the website, social media, Google business, etc. Anything we need, \[sensitive content hidden\] is always there for us. ----- ### "Great idea, but poor follow through." — 3.0/5 > **Leigha** | *October 22, 2024* | Financial Services Software | Recommendation rating: 3.0/10 > > **Pros**: I liked that they managed our Google Ads, calls, website, listings, and socials in one place. > > **Cons**: I did not like the responsiveness from staff. It was difficult to get them to attend to our account. We did not get quality leads. We were miscategorized, leading to not only fewer calls, but calls for another industry taking vital time away from business. We were spending 5 figures and not getting attention needed. > > Not good enough service for the money spent. We were spending 5 figures and not getting attention needed. ----- ### "Thryv is Horrible" — 1.0/5 > **Steven** | *July 11, 2024* | Construction | Recommendation rating: 0.0/10 > > **Pros**: When I get rid of them. Very difficult to use > > **Cons**: Everything that has to do with Thryv. They're just out to make money > > Horrible. Never again will I use this company ----- Page: 1 / 21\ Next: [Next page](https://www.capterra.ca/software/156926/thryv?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/156926/thryv) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data