Sign In App

Installation partner feedback

Comments: In an era where companies customer service leaves a lot to be desired, I can honestly say that they are up their for one of our best suppliers for the service they provide. The team are always very helpful and patient when setting up a system. I cannot thank the reps in the office enough, who often go over and beyond with their dedication to looking after our account and our clients.

Pros:

As a retailer that works in industries that budgets are constantly being cut (NHS, Education). The value of this product, against the perceived market leaders, in my opinion makes Sign In App a must buy. The software is very simple to use and easy to customise to tailor for our own clients requirements. I cannot stress enough, that although this is a very cost effective system, you are not compromising on an inferior product.

Cons:

If I would have to choose one thing, it would be the angle of the iPad sits when taking Photographs, its not the most flattering angle.

Great value and great support

Comments: Our overall experience of Sign In App has been very positive. Good value, easy setup, easy to use, expandable at low cost, the constant development of software, friendly responsive support. It's often the aftersales and support that lets companies down. Not so with Sign In-app, they have been one of the best companies I have dealt with in recent years, I would like to say well done to the Sign In App team, long may it continue!

Pros:

The Sign In-app is great value for money, one very reasonable cost license fee per site, and it runs on iPads rather than requiring proprietary hardware. We have bought refurbished iPads for this purpose saving even more money. Management and setup of the software are very straight forward, and our receptionist's really loved using it over our old paper based system. They can easily see which visitors or staff are on site, and even sign them in and out on their behalf from the web based app if required. The experience for visitors is a positive one, and gives a much more up to date impression to those visiting the college. I must thank the reps on support, and the development team, who have been really great at responding to requests for help and advice, even offering to do some bulk changes for us. We have requested several features that we would find useful, to which the team have been incredibly responsive in developing the ideas and putting them into production within a very short time period. I have never experienced such a responsive team when it comes to listening to develop ideas and them actually being implemented, absolutely brilliant! As a result of this rolling development, the Sign In app is constantly improving and has become even more useful to us, with another feature we have requested just added to their development roadmap.

Cons:

There is very little to dislike about the software. It is not as fully featured as some other Visitor / Staff / Student sign in systems, but this is reflected in the cost of ownership and deployment. The ability to print high quality colour badges for staff would be a useful feature, but the Visitor badges in mono are quite sufficient.

Unfortunately could be better

Pros:

Easier to install than other apps I’ve used in the past

Cons:

Difficult to use the app, took a long time to load all data

Review of Signin APP

Comments: Overall its been amazing and Visitors have said how easy it is to use.

Pros:

The ease of use for visitors and the Admin console that comes with

Cons:

The fact with the stand that you place on the floor has no adjustability and you need to buy an additional product

Green Templeton College

Comments: I love the app I think its one of the best things I've ever brought into use at the University.
I have recommended it to anyone that will listen. Oxford is a very old fashioned place and people are genuinely shocked and impressed when they come through the door and see the system on the counter. They love how easy it is to use and that we have a clear audit trail of everyone that has been onsite. Great before COVID. Impossible to imagine not having it during Covid thanks to the track and trace purposes
I have been able to adapted the Software for so many uses.

Pros:

Where do you start? its clear, concise, easy to set up and use, so adaptable to changing needs. Brilliant system that people like to use. I can get data within seconds to show my bosses reports. I can create so many groups. When I first started using it you only had 6 groups. I asked for more and was given 8 then 10 now you can get 20. This leads me to sign in apps greatest achievement. The Staff that work for the company. They are always excellent always happy to help and always happy listen to ideas of how the system could be adapted to changing needs as they want you to have the best system you can have and they know this will help them to be able to offer people the best possible system.

Cons:

If they could make an add-on like my Timify.com Room bookings app and add in the ability to sign keys in and out or integrate with PAXTON and Salto (more Salto as we are migrating over to them slowly)I would have the perfect system.

Perfect solution for managing staff, visitors and contractors in a busy shopping centre

Comments: We had been looking for a visitor management system to replace our visitor books and also manage staff in the event of a fire evacuation. Previously we had two books for contractors and roof works access that had to be moved across site out of office hours and different departments signing in separately. Sign In App has really streamlined all of this with the ability to sign in/out at different locations and also via the companion app for certain staff. It also helped us overcome issues of illegible handwriting and not providing site contact details. The app is extremely easy to set up, use and manage via the web portal. The UI and UX of both the app itself and portal are very well thought out and intuitive making the whole system simple but very functional. The companion app is also simple but really effective and access to the fire list on this was one of the main things that swayed us to use Sign In App. QR codes work extremely well too. End users have been impressed with the system and it makes a great impression. Notifications for hosts and others set to other criteria have proven to be popular and a very useful feature to have. The company has been excellent to deal with from initial enquiry to going ahead with the subscription making it all simple and hassle free. Customer support and service has been second to none with fast responses and feedback taken on board. Thanks!

Pros:

Simplicity of the whole system, very easy to manage and customize. Great UI and UX. Great functionality. Everything we essentially needed and more. Fantastic support. Extremely well priced for all that is included.

Cons:

There isn’t anything I dislike about this software but do have a have a few suggestions that I will provide via their feedback platform. Some feedback I have already given is already being developed. These do not detract from the fact that the system is already fully capable but all things have room for improvement!

Behind an amzing product is an amzing team

Comments: After speaking with multiple vendors, I went with Sign In App due to their superior customer support and competitive price. I also love how they listen to customer feedback to give the customer's what they want.

Pros:

Sign In App has been fantastic with its customer support. My point of contact, [SENSITIVE CONTENT HIDDEN], has been extremely helpful and transparent about the whole process and has made our lives so much easier. Unlike other organizations that beat around the bush when asked a specific question, [SENSITIVE CONTENT HIDDEN] was able to respond to me with the exact answer and in a matter of hours too (even responded on weekends). Other than that, I believe they offer the lowest price amongst its competitors, but offers just as much, if not more capabilities. The app itself is super user friendly and the companion app (which you can download on your phone) has made the staff extremely happy as well!

Cons:

Unfortunately, the language toggle only works for the main interface of the app. Currently, there is no way to have the translated messages and what not in the language you desire (e.g. clicking French in language toggle will not change anything except for the interface and therefore not as useful if you have English messages that need to be translated into French) but Sign In App has told that they are working on it and a feature should be available in 2021.

Easy to use, install and configure

Comments: So far it has been pretty easy experience, configuring the software. The software is very user friendly, so hopefully our users will have no issues. We want to get rid of all the paper sign in sheets cluttering up our reception and for GDPR reasons.

Pros:

Easy to use, install and configure The user guide was brilliant, perfect step by step.

Cons:

Not really anything, would be nice to integrate a bit more with Outlook, suck as emailing out ics appointments. Also another improvement could be if we could somehow link this to our RFID cards for swiping in access.

Sign up to Sign In!

Comments: Overall, our experience has been very good and the reporting really helps us to see when our staff are in and out as well as visitors

Pros:

Sign in is extremely easy to use very easy to set up cost-efficient for how much you get in the package and we enjoy using it for our visitor management branding. The application also helps to make sure that your users are seeing an experience that falls in line with your corporate image.

Cons:

Sometimes the application can randomly crash. It also does not update itself which can lead to it being out of date.

Visitor Management Made Easy

Pros:

This product makes managing visitors easy and booking and signing them is easy. No issues at all.

Cons:

No issues whatsoever with Sign In App. It is all good.

A successful IT decision!

Comments: We needed a security solution for visitors to school so that we could monitor visitors in different categories. We also needed a sign in system for staff so that we had a live and accurate evacuation list when required.

Pros:

The customer support is second to none, totally responsive and user friendly. The product is extremely good value when compared with others in the market. The installation was as easy as it could possibly have been.

Cons:

I would have liked it to integrate with our MIS, but it is not a big concern.

A Great & Essential tool

Comments: really great from sales through to aftercare. team are always on hand for support and respond quickly to any potential issues with clear answers.

Pros:

Remote management and multi functional user interface ability to change settings easily and adapt usage per site easy to use centralised dashboard tool reporting tool companion app

Cons:

timesheet process could be preconfigured to aid in shift usage.

SignInApp: Reviewed

Pros:

Ease of use, ease of setup and overall look of the application. Customers sign in without an issue, building responsibles have fire lists on their mobile device and the app gets regular updates on a very common basis. We reported several issues and within the next small release the development team updated the app with a bunch of new additions that solved our issues. Their customer support is live chat and always gets back to us within minutes. Excellent product for an excellent competitive price.

Cons:

We noticed the iPads were having issues showing the loginapp screen, so the app dev team immediately pushed an update that allowed night mode (where our ipads "sleep"). Another downside was we had to reupload our employee database (manual action), however their app dev team is now integrating Office365. So overall, there's really no more cons left. Great team, great software.

Six Months in!

Comments: Following a little opposition at first, everybody is tuned in now and guests love the ease of use.

Pros:

Ease of use and set up. It took a while to realise how best to set up our Wi-Fi and following a few failed attempts, hey presto it works, 99% of the time, it still drops out occasionally.

Cons:

You need a reliable Wi-Fi system otherwise the I-Pads drop out, a little help from an Amazon product to boost our Wi-Fi sorted things.

Sign In App at Meantime Brewing Company

Comments: See pros above !

Pros:

From start to finish the process has been simple. I requested a run through of the features and benefits which outlined all parts of the project and how the system could operate in my particular environment. From here the sales process was easy and the kit arrived swiftly. Setting up was simple, I had the first ipad operating in 20 mins. For any outstanding queries I used the online portal and my questions were answered immediately. I have since installed three more ipads. Staff find the Sign In easily with the QR code system and visitors have been impressed with the functionality. It is a critical process for our business to understand who is on site in case of emergency and all our Fire Marshals now have access to the online register which is a brillant function.

Cons:

The upgrade to enable visitors to sign in and out during the day will be beneficial

Perfect Solution!

Comments: The primary purpose of the Sign In App was for volunteer health screening and, to a lesser extent tracking volunteer hours. Many of our volunteers are older and/or are not native English speakers. The fact that pretty much all of them needed little or no instruction to use the App successfully is a testament to its simplicity and ease of use. Sign In App's sales and support teams were absolutely phenomenal.

Pros:

I liked pretty much everything. The clean, modern UI is great, the functionality was all we needed (probably a little more, frankly), and the set-up and configuration were a breeze.

Cons:

Nothing really. There was a minor bug we stumbled upon but didn't really affect our use case. Would love it to be cheaper (we are a small charity) but really the value for money is there.

Simple and effective visitor and contractor on site app.

Comments: Sign in app solved the problem of our old system using single use plastic cards, it also only informed us of a visitor by email not text. Sign in App solves both these problems and easier to use and manage for the companies and the visitors perspective.

Pros:

Easy to use, for both my team pre-booking visitors to site and easy for visitors to sign in, and get the site rules shown to them but also emailed to them, the same for contractors

Cons:

Its very app driven for iphone etc, for staff who don't have a company phone, the admin of them is a little more time consuming to set up, it would be great to just add their name and email set permission ie standard user and send them an invite to use the portal.

Brilliant Software

Comments: We have several sites we manage within the disability sector and this has made our compliance and personnel and visitor tracking super easy. it has also improved our Covid sign-in procedure and saved a truckload of paper. Very happy user.

Pros:

I searched and trialled a few other products before settling on Sign In App. Its ease of use, practical applications sold me within the first day. The customer support is awesome and timely. My boss now thinks I'm a genius and I only implement it! :)

Cons:

The only fault, I can think of, and it's not really a fault, is that it only integrates with the brother ticket printers. So I had to buy one of those but meh, not really an issue.

Excellent tailored service

Comments: Great stress-free system and easy to use.

Pros:

Really great after service care and able to help and adjust software to suit our environment. Great value for money for an all round great product.

Cons:

Haven't found anything yet and any problems always fixed.

Fantastic Software

Comments: The package that was offered was very affordable and the on going cost are very reasonable. The setup and use of the software is just so easy.

Pros:

Easy to setup Easy for the end user Easy to update

Cons:

Nothing the software does exactly what we need in sign in software

A great VFM choice

Comments: We have implemented Sign in App to help with our visitor/contractor and employee site management. We have gone from several visitor books, to using this system and even the most apprehensive of staff have accepted this as being a huge step forward. It is a very professional looking system, and the administration has proved very clear and straight forward - it strikes a great balance between cost and flexibility of the system.

Pros:

The professionalism and functionality you get for the subscription costs are excellent.

Cons:

Slight lack of customisation options vs other (higher cost) competitors

Excellent Software

Comments: We were looking to implement an electronic sign in system for both clients and staff. This system has helped us do this extremely easily and enabled us to implement additional measures.

Pros:

Very easy to implement and set up. User guides are clear and online support was always on hand.

Cons:

I would like to see a feature where a staff member has to have their picture taken each time they log in.

3Cycle review

Comments: Very good.

Pros:

The easy integration with Ipad and the possibility to add document to sign (like NDAs, etc.) is very helpful

Cons:

I would like to have italian language to the management console for our company users.

Easy to use, works a treat and has a great team supporting it.

Comments: We have begun rolling out Sign In App for visitor and staff attendance capturing at a few of our sites now and have had positive feedback from the users and the team looking after the system.

Pros:

Ease of use, simple but effective UI/UX. Very customisable to tailor to corporate needs.

Cons:

N/A, currently have no issues with Sign In App.

Good Application - very easy for our visitors to use.

Pros:

The Application is clear for our visitors to see what needs to be completed we are also told it is easy to use.

Cons:

At times it can keep logging it self out. You need to shut the whole app down for it to sort it self out.