---
description: Learn more about OpenTable pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: OpenTable Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Reservations Software](/directory/20032/reservations/software) > [OpenTable](/software/17313/opentable-for-restaurants)

# OpenTable

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> The restaurant management platform to help you fill seats, run smoother shifts, grow guest relationships, and drive more revenue.
> 
> Verdict: Rated **4.7/5** by 1317 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 1317 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: OpenTable
- **Founded**: 1998

## Commercial Context

- **Starting Price**: US$149.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Basic Plan (includes reservations, custom profile and listing, guest database \&amp; tags \&amp; notes, marketing tools, reviews management \&amp; analysis, experiences, post-dining surveys, and takeout ordering): $39/month + $1.50 per network cover + $0.25/cover or $49 flat fee for reservations on business website + 2% service fee for takeout and experiences.&#10;Core Plan (all Basic features + table management, waitlist, availability controls, inventory, and POS integration): $249/month + $1 per network cover + free reservations on business website + 2% service fee for takeout and experiences.&#10;Pro Plan (all Basic \&amp; Core features + automated email campaigns, guest preferences, guest profiles, and staff scorecards): $449/month + $1 per network cover + free reservations on business website + 2% service fee for takeout and experiences.&#10;All plans include access to boost campaigns, Bonus Points, reporting and mobile apps, integrations, and guest booking management tools.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Italian, Japanese, Spanish
- **Available Countries**: Australia, Canada, France, Germany, Hong Kong SAR China, Ireland, Italy, Japan, Mexico, Netherlands, Singapore, Spain, Taiwan, Thailand, United Arab Emirates, United Kingdom, United States

## Features

- Alerts/Notifications
- Billing & Invoicing
- Booking Management
- Booking Notes
- CRM Software
- Calendar Management
- Customer Database
- Customer Support Software
- Email Reminders
- Group Reservations
- Inventory Management Software
- Kitchen/Menu Management
- Loyalty Program
- Mobile Access
- Online Booking
- Online Ordering
- Online Payments
- Order Management Software
- Order Tracking
- Payment Processing Software
- Point of Sale (POS)
- Promotions Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Reservations Management
- Rewards Management
- SMS Messaging
- Social Promotion
- Table Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Reservations Software](https://www.capterra.ca/directory/20032/reservations/software)

## Related Categories

- [Reservations Software](https://www.capterra.ca/directory/20032/reservations/software)
- [Customer Loyalty Software](https://www.capterra.ca/directory/10031/customer-loyalty/software)
- [Waitlist Management Software](https://www.capterra.ca/directory/31495/waitlist/software)
- [Restaurant Management Software](https://www.capterra.ca/directory/20026/restaurant-management/software)
- [Food Delivery Software](https://www.capterra.ca/directory/30861/food-delivery/software)

## Alternatives

1. [Booqable](https://www.capterra.ca/software/138689/booqable) — 4.8/5 (1127 reviews)
2. [Mindbody](https://www.capterra.ca/software/40229/mindbody) — 4.0/5 (2982 reviews)
3. [Semper](https://www.capterra.ca/software/164816/hospitality-software) — 4.3/5 (138 reviews)
4. [Now Book It](https://www.capterra.ca/software/220182/now-book-it) — 4.9/5 (63 reviews)
5. [SpotOn](https://www.capterra.ca/software/197473/spoton-restaurant) — 4.3/5 (368 reviews)

## Reviews

### "Love using open table" — 5.0/5

> **Julio** | *August 26, 2024* | Photography | Recommendation rating: 10.0/10
> 
> **Pros**: I love how it lets me pick out the details and specific times and to let them know if it's for a special occasion or not. It's awesome too, that you earn points.That can go towards things.
> 
> **Cons**: As of right now, I don't have any issues with open table.
> 
> It's awesome to use and very user-friendly. You can create and cancel a reservation and you can see how busy a restaurant is if you're trying to book.

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### "OpenTable is Superior to the rest\!" — 5.0/5

> **Katherine** | *May 8, 2025* | Food & Beverages | Recommendation rating: 9.0/10
> 
> **Pros**: I love using open table for all Reservation Management software abilities as well as the Marketing side of Open Table. We've been using open table for over 4 years now and would recommend it to lots of restaurants in our area\!
> 
> **Cons**: The pricing is very expensive compared to its competitors - which we understand due to all the usage you can get out of the software and it being well-known.
> 
> We've been using It for over 4 years and love it. It is easy to use for the Restaurant Management in the front and back end. We love how it has marketing tools inside the program so we don't have to add anything else on for internal marketing.

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### "My honest review of OpenTable" — 5.0/5

> **Michaela** | *May 2, 2025* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: I like that opentable has an app that’s easily accessible for venues. Super easy to adjust booking experiences, add users, monitor / limit functions. Tripleseat integration is a breeze.
> 
> **Cons**: OpenTable’s downfall would be pricing for venues. It offers great exposure but at a higher cost
> 
> I recommend OpenTable for any venues that need exposure. It’s one of the top booking platforms if you can afford the service

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### "Event review" — 4.0/5

> **Meg** | *April 29, 2025* | Restaurants | Recommendation rating: 9.0/10
> 
> **Pros**: Everything in one place including reviews for our six locations, marketing and reporting
> 
> **Cons**: Lack of customization with marketing, reporting, experiences and other daily uses

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### "Open Table Review" — 5.0/5

> **Jackie** | *May 7, 2025* | Restaurants | Recommendation rating: 9.0/10
> 
> **Pros**: Very user friendly and a great page layout. It makes it easy for users to learn how to use and also be able to see reservations easy\!
> 
> **Cons**: Initially hard to set up with venue space, but their customer service was great in helping\!

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## Links

- [View on Capterra](https://www.capterra.ca/software/17313/opentable-for-restaurants)

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