--- description: Learn more about JumpCloud Directory Platform pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: JumpCloud Directory Platform Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [MDM Solutions](/directory/30584/mobile-device-management/software) > [JumpCloud Directory Platform](/software/175092/jumpcloud-daas) # JumpCloud Directory Platform Canonical: https://www.capterra.ca/software/175092/jumpcloud-daas Page: 1 / 12\ Next: [Next page](https://www.capterra.ca/software/175092/jumpcloud-daas?page=2) > The JumpCloud Directory Platform reimagines the directory as a complete platform for identity, access, and device management. > > Verdict: Rated **4.6/5** by 264 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses JumpCloud Directory Platform? JumpCloud® serves organizations from small to medium enterprises to large scale multi-national corporations. JumpCloud also works closely with educational institutions, non-profits, and gov agencies. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 264 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support Software | 4.5/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: JumpCloud - **Location**: Boulder, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$3.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: The platform offers 18% discount on annual billing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, Spanish - **Available Countries**: Australia, Belgium, Brazil, Canada, China, Denmark, France, Germany, India, Ireland, Japan, Malaysia, Mexico, Netherlands, Norway, Philippines, Poland, Singapore, Sweden, Switzerland and 3 more ## Features - Access Management - Activity Monitoring - Activity Tracking - Alerts/Notifications - Anomaly/Malware Detection - App Management - Application Management - Approval Process Control - Asset Tracking Software - Authentication Software - Automatic Patch Deployment - Automatic Scans - Backup and Recovery - Chat/Messaging - Compliance Management - Compliance Tracking - Credential Management - Data Security - Deployment Management - Endpoint Management - Event Logs - For MSPs - IT Reporting - IT, Server & Network Monitoring Software - Inventory Management Software - Issue Management - Log Management Software - Monitoring - Multi-Factor Authentication - Network Wide Management - Password Manager Software - Patch Management Software - Policy Creation - Policy Management Software - Real-Time Monitoring - Remote Access & Monitoring - Remote Access/Control - Reporting/Analytics - Screen Sharing Software - Security Management - Single Sign On Software - Software Management - Task Management Software - Third-Party Integrations - Threat Intelligence - Threat Response - Unattended Access - User Management - User Session Management - VPN Software ... and 44 more features ## Integrations (7 total) - Dropbox Business - GitHub - Google Workspace - Marketo Engage - Microsoft 365 - Salesforce Sales Cloud - Slack ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [MDM Solutions](https://www.capterra.ca/directory/30584/mobile-device-management/software) ## Related Categories - [MDM Solutions](https://www.capterra.ca/directory/30584/mobile-device-management/software) - [Unified Endpoint Management (UEM) Software](https://www.capterra.ca/directory/32835/unified-endpoint-management/software) - [Managed Service Providers (MSP) Software](https://www.capterra.ca/directory/30921/msp/software) - [IT Management Software](https://www.capterra.ca/directory/10001/it-management/software) - [Computer Security Software](https://www.capterra.ca/directory/10005/computer-security/software) ## Alternatives 1. [Iru](https://www.capterra.ca/software/181954/Iru) — 4.9/5 (477 reviews) 2. [Action1](https://www.capterra.ca/software/180609/action1-rmm) — 4.9/5 (237 reviews) 3. [NinjaOne](https://www.capterra.ca/software/165889/ninjaone) — 4.7/5 (282 reviews) 4. [ManageEngine Endpoint Central](https://www.capterra.ca/software/170018/manageengine-desktop-central) — 4.6/5 (1492 reviews) 5. [Rippling](https://www.capterra.ca/software/172127/rippling) — 4.9/5 (4615 reviews) ## Reviews ### "Good, but there’s room for improvement." — 5.0/5 > **Joao** | *December 10, 2025* | Machinery | Recommendation rating: 8.0/10 > > **Pros**: JumpCloud is simple and intuitive to use. Anyone with a solid understanding of system administration can get fully onboarded within a day. > > **Cons**: The platform added some very basic new features like asset management and wants to charge extra for that. > > The overall experience has been very positive, and the feedback we’ve received from users has also been excellent. ----- ### "JumpCloud Directory Platform Review" — 5.0/5 > **Katrina** | *November 23, 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I like that it fosters team collaboration and provides easy deployment and remote access of services and projects. > > **Cons**: I do not dislike anything about this software. It has great customer support and allows my team to stay connected regardless of where we are working. > > I use this software for storing and deploying projects. It is a great software with great customer service. ----- ### "Network Security Specialist" — 5.0/5 > **Siyavosh** | *December 11, 2025* | Financial Services Software | Recommendation rating: 6.0/10 > > **Pros**: Our experience with the user and device management features has been excellent. The controls are intuitive, reliable, and give us full visibility into our environment. We’re able to manage users, enforce security policies, and oversee devices with ease, which has significantly improved our operational efficiency. > > **Cons**: I wish the patch management capabilities were more robust. At the moment, it does not support custom applications, and the range of supported applications is limited. This makes it difficult to fully cover our patching requirements and maintain the level of compliance we need. ----- ### "Unified Secure Directory" — 5.0/5 > **Saravana** | *December 11, 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: I like that JumpCloud Directory centralizes user and device management in one place, making administration very efficient. Its zero-trust security model and broad integration support make it both secure and highly flexible for any environment. > > **Cons**: The interface can feel complex at times, especially for new users managing many policies and integrations. > > Overall, JumpCloud delivers a powerful and unified directory experience with strong security and multi-platform support. However, the learning curve and occasional UI complexity can make onboarding slightly challenging for new administrators. ----- ### "A Great All-in-One Solution for Our IT Needs" — 5.0/5 > **Dipak** | *December 10, 2025* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: What I like most about JumpCloud is that it just makes my day-to-day work easier. I don’t have to jump between a bunch of different tools anymore—user management, devices, and access controls are all in one place. The setup was pretty straightforward, and once everything was running, it honestly felt like the system kind of “got out of the way” and just worked. I also really appreciate that it handles different operating systems without any drama. Our team uses a mix of Windows and Macs, and JumpCloud manages both without me having to babysit anything. The security features, like MFA and policies, are simple to roll out and don’t confuse users, which is a huge plus. Overall, it’s reliable, easy to use, and saves me a lot of time. > > **Cons**: The main downside for me is that some of the more advanced settings aren’t always obvious at first—you sometimes have to click around a bit or dig into the documentation to figure out where certain options are. It’s not a deal-breaker, but there’s a bit of a learning curve if you want to use the platform to its full potential. I’ve also noticed that a few updates roll out without much explanation, so occasionally things look different and I have to re-orient myself. And while support is generally good, response times can vary depending on the issue. Overall, the platform works well, but a little more clarity and consistency in the UI and documentation would make it even better. > > Overall, my experience with JumpCloud has been really positive. Once everything was set up, the platform made managing users, devices, and access a lot simpler and more organized. I like that it works smoothly across different operating systems and that most routine tasks—like onboarding new employees or enforcing security policies—can be handled quickly without jumping through a lot of hoops. There were a few moments early on where I had to spend some time figuring out where certain settings lived, but once I got used to the layout, everything felt pretty straightforward. The platform has been reliable, and it’s taken a lot of manual work off my plate. In short, JumpCloud has made our identity and device management more efficient, more secure, and generally less stressful. ----- Page: 1 / 12\ Next: [Next page](https://www.capterra.ca/software/175092/jumpcloud-daas?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/175092/jumpcloud-daas) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | ----- ## Structured Data