---
description: Learn more about Okendo pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
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title: Okendo Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/31024/review-management/software) > [Okendo](/software/176189/okendo)

# Okendo

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> Okendo helps Shopify brands turn shoppers into Superfans with Reviews, Loyalty, Referrals, Quizzes, and Surveys.
> 
> Verdict: Rated **4.9/5** by 223 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Okendo?

Okendo helps Shopify brands turn shoppers into Superfans with Reviews, Loyalty, Referrals, Quizzes, and Surveys. Trusted by 17,000+ brands like SKIMS, Rhode, and Oh Polly to drive growth.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 223 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 4.8/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Okendo
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$19.00
- **Pricing model**: Other (Free version available) (Free Trial)
- **Pricing Details**: Okendo is offered across five pricing plans, outlined below. A 14-day free trial is available.&#10;Essential: $29 per month&#10;Growth:  $99 per month&#10;Power: $299 per month&#10;Advanced: $499 per month&#10;Enterprise: Please contact Okendo directly for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, Denmark, Finland, France, Germany, Ireland, New Zealand, Spain, Sweden, United Kingdom, United States

## Features

- Campaign Management Software
- Dashboard Software
- Loyalty Program
- Multi-Channel Marketing
- Negative Feedback Management
- Performance Metrics
- Reporting & Statistics
- Response Management
- Review Monitoring
- Review Notification
- Review Request
- Rewards Management
- Sentiment Analysis
- Social Sharing
- Third-Party Integrations

## Integrations (39 total)

- AfterShip
- Afterpay
- Alloy
- Athos Commerce
- Bazaarvoice
- CartHook
- EcoCart
- Friendbuy
- Google Ads
- Google Analytics 360
- Gorgias
- Justuno
- Klaviyo
- Linnworks
- LoyaltyLion

... and 24 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Review Management Software](https://www.capterra.ca/directory/31024/review-management/software)

## Related Categories

- [Review Management Software](https://www.capterra.ca/directory/31024/review-management/software)
- [Customer Loyalty Software](https://www.capterra.ca/directory/10031/customer-loyalty/software)
- [Referral Software](https://www.capterra.ca/directory/30681/referral/software)

## Alternatives

1. [Score My Reviews](https://www.capterra.ca/software/183655/score-my-reviews) — 4.9/5 (80 reviews)
2. [Trustpilot](https://www.capterra.ca/software/169618/trustpilot) — 4.5/5 (1202 reviews)
3. [TrueReview](https://www.capterra.ca/software/210085/truereview) — 5.0/5 (150 reviews)
4. [Birdeye](https://www.capterra.ca/software/152997/birdeye) — 4.7/5 (702 reviews)
5. [Yotpo](https://www.capterra.ca/software/144389/yotpo) — 4.5/5 (375 reviews)

## Reviews

### "A solid review solution" — 5.0/5

> **Nikita** | *October 15, 2024* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: Okendo is easy to navigate and offers simple integration and functionality that other review platforms we've worked with do not.
> 
> **Cons**: The onboarding experience was a challenge, especially when dealing with a nuanced site. That's something for Okendo to work on in the future.

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### "A great platform" — 5.0/5

> **Kate** | *October 3, 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: Very user friendly\! It is so easy to navigate and comes with helpful dashboards.
> 
> **Cons**: Nothing, it works for our company. We will continue to use it.
> 
> We were able to collaborate easily as a team and sending many campaigns out via Okendo. The reporting is also very helpful\!

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### "Verry happy customer\!" — 5.0/5

> **Shayne** | *October 15, 2024* | Apparel & Fashion | Recommendation rating: 9.0/10
> 
> **Pros**: I like the UI on the website. Backend is very easy to navigate and work with. Customer service very good.
> 
> **Cons**: Pricing can be a bit sharper, especially for low volume smaller businesses.
> 
> Okendo has been a game-changer for us\! The integration with Shopify was seamless, and setting up review requests was super easy. I love how customizable everything is, and the reviews have really helped build trust with our customers. Their support team has been amazing too—always responsive and helpful\!

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### "5 star worthy" — 5.0/5

> **Wendi** | *March 23, 2026* | Consumer Goods | Recommendation rating: 10.0/10
> 
> **Pros**: The professionalism and knowledge from the team we work with.&#10;Review platform is great\!&#10;Loyalty platform is great.&#10;We're about to learn about their survey platform as well.
> 
> **Cons**: Haven't experienced anything at this time that comes to mind. It's been great to work with so far. We're pleased.
> 
> We've really enjoyed the platform and it's been very helpful for us. \[sensitive content hidden\]&#10; are great to work with.

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### "Fabulous app for reviews and loyalty" — 5.0/5

> **Helen** | *December 23, 2025* | Apparel & Fashion | Recommendation rating: 10.0/10
> 
> **Pros**: Brilliant app and brilliant customer service. It's easy to use as a business owner, and for our customers to leave reviews. It also helps us to market our business and build trust across our community.
> 
> **Cons**: It's expensive compared to some other apps but the service is better to compensate for this at least.
> 
> Always a pleasure to use and to talk to Okendo representatives. Any issues are fixed immediately and queries replied to straight away.

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## Links

- [View on Capterra](https://www.capterra.ca/software/176189/okendo)

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| en | <https://www.capterra.com/p/176189/Okendo/> |
| en-AE | <https://www.capterra.ae/software/176189/okendo> |
| en-AU | <https://www.capterra.com.au/software/176189/okendo> |
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