---
description: Learn more about Experience.com pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Experience.com Pricing, Reviews & Features - Capterra Canada 2026
---

Breadcrumb: [Home](/) > [Reputation Management Software](/directory/30750/reputation-management/software) > [Experience.com](/software/178112/socialsurvey)

# Experience.com

Canonical: https://www.capterra.ca/software/178112/socialsurvey

Page: 1 / 5\
Next: [Next page](https://www.capterra.ca/software/178112/socialsurvey?page=2)

> Experience.con: Enhance CX, EX, \& Reputation with AI-driven XMP for data-driven growth. Elevate your business\!
> 
> Verdict: Rated **4.7/5** by 89 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Experience.com?

We offer a unified platform, AI-driven XMP, and data-driven insights to elevate CX, EX, and Reputation, ensuring guaranteed growth.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 89 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support Software | 4.5/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Experience.com

## Commercial Context

- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: Contact Experience.com for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Anguilla, Antigua and Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Canada, Cayman Islands, Costa Rica, Cuba, Dominica, Dominican Republic, El Salvador, Grenada, Guadeloupe, Guatemala, Haiti, Honduras and 16 more

## Features

- Customer Experience Management
- Customizable Templates
- Dashboard Software
- Data Visualization Software
- Engagement Tracking
- Feedback Management
- Multi-Channel Data Collection
- NPS Survey Structure
- Negative Feedback Management
- Reporting/Analytics
- Response Management
- Sentiment Analysis
- Social Media Integration
- Survey/Poll Management
- Surveys & Feedback
- Text Analysis Software

## Integrations (18 total)

- Agile CRM
- Calendly
- DOMOS
- Denim Social
- Docusign
- HubSpot CRM
- LendingPad
- LinkedIn Learning
- Microsoft Teams
- QQCatalyst
- SalesLoft
- Salesforce Sales Cloud
- Slack
- Smartsheet
- Tableau

... and 3 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- Chat

## Category

- [Reputation Management Software](https://www.capterra.ca/directory/30750/reputation-management/software)

## Related Categories

- [Reputation Management Software](https://www.capterra.ca/directory/30750/reputation-management/software)
- [Customer Experience Software](https://www.capterra.ca/directory/30671/customer-experience/software)

## Alternatives

1. [Jotform](https://www.capterra.ca/software/158456/jotform-4-0) — 4.7/5 (2794 reviews)
2. [Weave](https://www.capterra.ca/software/141842/weave) — 4.3/5 (668 reviews)
3. [SurveyMonkey](https://www.capterra.ca/software/32728/surveymonkey) — 4.6/5 (10427 reviews)
4. [Trustpilot](https://www.capterra.ca/software/169618/trustpilot) — 4.5/5 (1202 reviews)
5. [Broadly](https://www.capterra.ca/software/161326/broadly-reviews) — 4.8/5 (336 reviews)

## Reviews

### "Process flow" — 5.0/5

> **Gregory** | *March 21, 2025* | Financial Services Software | Recommendation rating: 10.0/10
> 
> **Pros**: I find it is a Great platform. Customers need to review to express their feelings of their experience.
> 
> **Cons**: More automation for my customers to review
> 
> I have been using for several years and it motivates you to do a great job with your clients.

-----

### "A Game-Changer for Us: Experience.com Simplified Our Customer Feedback\!" — 5.0/5

> **Nikki** | *March 12, 2025* | Real Estate | Recommendation rating: 9.0/10
> 
> **Pros**: User Friendly and have everything I need.
> 
> **Cons**: Better social media posts whenever we get new good surveys. like visually more appealing
> 
> Experience.com has been invaluable to my business, automating review requests and syncing them across social media platforms. The AI-generated responses save time and help share feedback with new clients, enhancing our marketing efforts and customer engagement.

-----

### "Getting worse everyday." — 2.0/5

> **Denise** | *March 27, 2025* | Financial Services Software | Recommendation rating: 5.0/10
> 
> **Pros**: Automatic survey emails are great. Clients respond most of the time.
> 
> **Cons**: Automated AI replies are sometimes insulting. I wish I could turn them off. 
Customer service is non-existent currently.
> 
> No response from a ticket I submitted twice. An embarrassing 5 star review with a glitch remains out there.  The platform was better run when it was Social Survey.

-----

### "Experience.com - A Strong Platform with a Key Flaw" — 5.0/5

> **Chet** | *March 12, 2025* | Financial Services Software | Recommendation rating: 9.0/10
> 
> **Pros**: I like that there is a single source, comprehensive cross-section of Client Reviews.
> 
> **Cons**: I do not like how a single poor review can tank your whole score profile. One 4 Star Review should not outweigh hundreds of 5 Star Reviews, but the way the average is weighted, this is exactly what happens.
> 
> Simple, easy to use. I like the integration with other platforms like my website.

-----

### "Great with a Hiccup" — 5.0/5

> **Matthew** | *March 17, 2025* | Financial Services Software | Recommendation rating: 10.0/10
> 
> **Pros**: I love the ease of getting high marks on my reviews and that they get cross posted without me having to think about it.
> 
> **Cons**: I keep getting notifications about realtors asking for me to rate or review them but there is no way to tell which ones are requesting it on my dashboard.  It's been frustrating.  It would be great if the email came over telling me who requested it or that it would be highlighted on my dashboard.
> 
> It's been really good.  I wish I had it earlier in my career.

-----

Page: 1 / 5\
Next: [Next page](https://www.capterra.ca/software/178112/socialsurvey?page=2)

## Links

- [View on Capterra](https://www.capterra.ca/software/178112/socialsurvey)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/178112/SocialSurvey/> |
| en-AE | <https://www.capterra.ae/software/178112/socialsurvey> |
| en-AU | <https://www.capterra.com.au/software/178112/socialsurvey> |
| en-CA | <https://www.capterra.ca/software/178112/socialsurvey> |
| en-GB | <https://www.capterra.co.uk/software/178112/socialsurvey> |
| en-IE | <https://www.capterra.ie/software/178112/socialsurvey> |
| en-IL | <https://www.capterra.co.il/software/178112/socialsurvey> |
| en-IN | <https://www.capterra.in/software/178112/socialsurvey> |
| en-NZ | <https://www.capterra.co.nz/software/178112/socialsurvey> |
| en-SG | <https://www.capterra.com.sg/software/178112/socialsurvey> |
| en-ZA | <https://www.capterra.co.za/software/178112/socialsurvey> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra Canada","address":{"@type":"PostalAddress","addressLocality":"Toronto","addressRegion":"ON","postalCode":"M2N 7E9","streetAddress":"5000 Yonge Street 14th Floor, Suite 1402 Toronto ON M2N 7E9"},"description":"Capterra Canada helps millions of people find the best business software. With software reviews, ratings, infographics and a comprehensive list of business software.","email":"info@capterra.ca","url":"https://www.capterra.ca/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.ca/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.instagram.com/capterra/","https://www.youtube.com/channel/UCyUw9-HIkKiYcTqcFDUcxPA"]},{"name":"Experience.com","description":"Experience.com is a leader in Experience Management, offering a cutting-edge Experience Management Platform (XMP) that powers businesses through Customer Experience (CX), Employee Experience (EX), and Reputation Management.\n\nOur AI-driven XMP is meticulously crafted for businesses of all sizes, empowering individuals, locations, regions, and brands within a flexible hierarchy. We excel in three key areas:\n\nCustomer Experience: Experience.com specializes in collecting, analyzing, and leveragage.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/13fca1a7-7d21-4fbc-b1b7-488028029c30.png","url":"https://www.capterra.ca/software/178112/socialsurvey","@id":"https://www.capterra.ca/software/178112/socialsurvey#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":89},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.ca/software/178112/socialsurvey#faqs","@type":"FAQPage","mainEntity":[{"name":"What Is Experience.com?","@type":"Question","acceptedAnswer":{"text":"Experience.com is a leader in Experience Management, offering a cutting-edge Experience Management Platform (XMP) that powers businesses through Customer Experience (CX), Employee Experience (EX), and Reputation Management.Our AI-driven XMP is meticulously crafted for businesses of all sizes, empowering individuals, locations, regions, and brands within a flexible hierarchy. We excel in three key areas:Customer Experience: Experience.com specializes in collecting, analyzing, and leveragage.","@type":"Answer"}},{"name":"Who Uses Experience.com?","@type":"Question","acceptedAnswer":{"text":"We offer a unified platform, AI-driven XMP, and data-driven insights to elevate CX, EX, and Reputation, ensuring guaranteed growth.","@type":"Answer"}}]},{"@id":"https://www.capterra.ca/software/178112/socialsurvey#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Reputation Management Software","position":2,"item":"/directory/30750/reputation-management/software","@type":"ListItem"},{"name":"Experience.com","position":3,"item":"/software/178112/socialsurvey","@type":"ListItem"}]}]}
</script>