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SRFAX
What Is SRFAX?
SRFax is a secure online faxing software that allows users to send and receive faxes from their computers, mobile devices, or email. The service provides end-to-end encryption and is HIPAA-compliant. It makes SRFax suitable for healthcare providers, legal firms, government agencies, and other businesses handling sensitive data. Key features are unlimited fax storage, local or toll-free fax numbers, and API integrations with popular applications.
Who Uses SRFAX?
Healthcare providers, hospitals, clinics, pharmacies, physicians, business enterprises, and small businesses.
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Reviews of SRFAX
Wow what a great relief!
Comments: The experience was very smooth when we transitioned and while it did take a while (not srfax fault) we finally got where we needed to be. All accounts and numbers were created, imported and functional on day one. I would highly recommend this service to anyone.
Pros:
- The ease of use is unbelievable and since we have launched there have been little to no issues - Practically no downtime for faxing! - Printer driver is a simple click,click installation - Individual address books even for shared accounts - Complete logs of all transmissions - Porting any and all of our numbers needed! - Pricing is on point and they are HIPAA compliant
Cons:
- The only con that I can give SRFAX is that Customer Support could be a bit better, that is my only feedback. We have had a few calls in to support and we had a few good people and others just sounded eager to end the call.
Just simply works
Comments: Great. One of the few products that also focuses on receiving faxes just as much as sending faxes. Many products out there send faxes but receiving them is very difficult. That is why we went with SRFAX.
Pros:
This was an easy service to setup. We had issues with getting faxes from older fax machines on RingCentral. We moved all faxes to SRFAX and now we do not have any issues. The sync tool works on a server on the cloud and syncs with our EHR. I have not had a single issue with the sync tool either. All this and it is HIPAA compliant and they give a BAA. We use this instead of paper and we stay digital.
Cons:
None. It works well for receiving faxes too.
Alternatives Considered:
Worst reliability
Comments: Horrible
Pros:
Ease of use and format. Hippa compliance
Cons:
Partial faxes... if you’re lucky. Getting multiple calls daily for faxes that were sent and never received. Started having clients send test faxes and only 40/50% were received. Avoid this company.
A solid option for faxing
Comments: We needed a HIPAA-compliant fax solution and all the other services we looked at were much more expensive. Signing up, buying phone numbers, adding users and using the service were easy. We are very happy with SRFax.
Pros:
We chose SRFax because they have HIPAA-compliant plans. We like that it was very easy to set up, required almost no training for our users, it's reliable and the price was reasonable.
Cons:
We haven't found any negatives with it. So far, it's done everything that we want and has been easy to use and administer.
does everything you need with faxing
Comments: before going with SRFAX, we evaluated several competitors. SRFAX was the most cost effective solution at the most reasonable price. we don't do a lot of faxing, but we did need to have something.
Pros:
it has all the features you need. of course, in reality, the only features one usually needs with faxing is to be able to send and receive. i do like having an archive of faxes stored online, so i can refer to them if necessary.
Cons:
the user interface could use some fine tuning, but other than that, it pretty much does whatever i need it to do.
Great Product
Comments: They offered a really helpful trial period. I have found the service very easy to use. I really appreciate not having to buy and maintain an actual fax machine. Because I keep electronic records, faxes can be put directly into client files on my computer without dealing with paper. SRFax offers a BAA, which is an important feature for mental health professionals.
Pros:
Easy to use. Professional design. Great value for money.
Cons:
I have no complaints at this time for this service.
Awesome Software
Comments: Great
Pros:
Integration with my daily working software
Cons:
There is nothing that i least like. Everything is great!
They are good
Comments: Smooth n intuitive.
Pros:
Ease of use n full of features. Use of SrFax is intuitive. Pricing is same as IFax
Cons:
None yet, so far, so good. They suit my need .
Alternatives Considered:
Pleased with this product
Comments: Useful product for a new small company!
Pros:
As much as I wish healthcare was over faxing ... they aren’t, so this product helps manage all the paperwork. Very easy to setup, get the BAA, and start faxing.
Cons:
No complaints yet. Straightforward product.
Easy and Inexpensive
Comments: It has been quick and easy for me to send and receive information. This software helps me stay paper free while working with other healthcare providers and insurance companies.
Pros:
The price is great for an HIPPA compliant fax number. I have had no issues with sending or receiving.
Cons:
It is sometimes hard to see the faxes come through without fully logging in.
Fantastic - So Much Better Than Old-Fashioned Fax
Comments: SR Fax has massively improved workflow in our office by allowing us to save on paper, ink, landlines, and also to eliminate dealing with paper jams and the needed confirmation call to the intended receiver.
Pros:
User interface is clear and pleasing to the eye, with a clear layout and easy to understand pages. There is ability to add users onto an account, and allows email notification for multiple features.
Cons:
The biggest struggle with the software is the inability to realize if a fax number is correct or not before attempting a send.
