--- description: Learn more about Appen pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Appen Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Deep Learning Software](/directory/31104/deep-learning/software) > [Appen](/software/210755/appen) # Appen Canonical: https://www.capterra.ca/software/210755/appen Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/210755/appen?page=2) > Appen is the global leader in AI training data. Most of today’s interactions between consumers and AI are supported by Appen. > > Verdict: Rated **4.1/5** by 40 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Appen? We have 27 years' experience helping leaders deploy world-class AI and ML solutions by delivering quality data collection, data annotation and model evaluation via our platform and services. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 40 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support Software | 3.8/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Appen ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: Contact Appen for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - API - Address Validation - Audio/video file upload - Automatic Transcription - Chatbot Software - Data Aggregation and Publishing - Data Discovery Software - Data Profiling - Data Quality Control - Data Replication - Deep Learning Software - Document Extraction - Email Address Extraction - Image Capture - Image Extraction - Language Detection - Localization Automation - ML Algorithm Library - Machine Translation - Match & Merge - Memory Management - Model Training - Multi-Language - Natural Language Processing - Optical Character Recognition - Phone Number Extraction - Predictive Modeling - Pricing Extraction - Process/Workflow Automation - Project Management Software - Project Tracking Software - Reporting/Analytics - Sentiment Analysis - Speech Recognition Software - Surveys & Feedback - Terminology Management - Text Editing - Timecoding - Virtual Personal Assistant (VPA) - Web Data Extraction - Workflow Management Software ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Deep Learning Software](https://www.capterra.ca/directory/31104/deep-learning/software) ## Related Categories - [Deep Learning Software](https://www.capterra.ca/directory/31104/deep-learning/software) - [Data Entry Software](https://www.capterra.ca/directory/30543/data-entry/software) - [Data Extraction Software](https://www.capterra.ca/directory/30619/data-extraction/software) - [Translation Management Software](https://www.capterra.ca/directory/30934/translation-management/software) - [Artificial Intelligence Software](https://www.capterra.ca/directory/30938/artificial-intelligence/software) ## Alternatives 1. [Fathom](https://www.capterra.ca/software/1037530/fathom) — 5.0/5 (807 reviews) 2. [Vizard](https://www.capterra.ca/software/1050295/vizard) — 4.9/5 (429 reviews) 3. [1min.AI](https://www.capterra.ca/software/1065472/1min-ai) — 4.7/5 (462 reviews) 4. [Rayven](https://www.capterra.ca/software/173908/rayven-industrial-business-intelligence) — 5.0/5 (24 reviews) 5. [Google Cloud](https://www.capterra.ca/software/170983/google-cloud-platform) — 4.7/5 (2262 reviews) ## Reviews ### "Appen App Review" — 4.0/5 > **Jessieah** | *June 5, 2025* | Transportation/Trucking/Railroad | Recommendation rating: 5.0/10 > > **Pros**: Appen provides flexible, work from home opportunities. This includes a variety of microtasks \& mini projects one can do in their free time. Extra income = no 9-5 job\! > > **Cons**: There is an inconsistence with task/project availability. There are also issues with low pay for some projects. Projects can be limited based on your location and the low pay is usually below minimum wage for the amount of time put in. > > Just downloaded it yesterday to test its' interface and mobility. The app is pretty responsive, and the above issues ARE real at times. Overall, not a bad app though, and good for those who actually have some time on their hands....without getting into specifics like age groups and what one does for work. ----- ### "Amy's review" — 5.0/5 > **Amy** | *March 27, 2025* | Government Administration | Recommendation rating: 8.0/10 > > **Pros**: It is a great platform to earn money and try different jobs\! > > **Cons**: Nothing. It is a great opportunity to earn more money\! ----- ### "Best earning and crowdsourcing platform" — 4.0/5 > **Pratap** | *November 28, 2022* | Higher Education Software | Recommendation rating: 8.0/10 > > **Pros**: Appen provides the opportunity to earn online by giving small tasks to the contributors on the platform. These tasks are used to train Artificial Intelligence and Machine Learning. This platform can be used to obtain data required by client from the contributors. It compensates the contributors based on the work hours. > > **Cons**: Several tasks are unavailable due to high amount of responses from the users. The only payment option available in this platform is Payoneer. We didn't get any response from appen if our application not selected for tasks. > > Appen is used to earn some money by completing some easy tasks. It pays average to the taskers. But the payment processor Payoneer charges almost 3 USD for transaction. ----- ### "Leading Provider of AI Training Data and Services." — 5.0/5 > **Dvock** | *May 24, 2023* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: The desired features I like are:customizability and diverse task types which include data annotation, data collection, text categorization etc. The ease of use that I like is clear instructions and guidelines as well as support and training.Finally, through integration with other apps, the benefits are;automated workflows and data exchange hence valuable for clients who have existing data infrastructure or want to incorporate Appen's services seamlessly into their existing workflows. > > **Cons**: What I like least about Appen is support and issue resolution.I want to mention the importance of responsive support and efficient issue resolution.This is because when I had challenges with my invoice and payment method when I wanted a request to be followed up on project Crescent, I got a late response and no positive feedback. I would really request the strengthening of customer support channels and ensuring timely resolution of issues or concerns to enhance user satisfaction. > > My overall experience with Appen has been highly positive and rewarding. From the moment I joined as a contributor, I was impressed by the professionalism and efficiency of their operations. The platform provided a seamless and user-friendly experience, allowing me to easily access and complete tasks.Appen's commitment to quality was evident throughout my journey. The clear instructions and guidelines provided for each task ensured that I understood the requirements and could deliver accurate results.I also appreciate the diverse range of projects and task types available. Appen offers opportunities to work on a variety of interesting tasks, which kept my work engaging and allowed me to expand my skills in different areas.In general, Appen's professionalism, commitment to quality, and range of engaging projects have made my experience highly positive. I feel privileged to be a part of their contributor community and look forward to continuing my journey with them. ----- ### "Terrible Quality of Customer Support" — 1.0/5 > **Amane** | *March 4, 2024* | Translation & Localization | Recommendation rating: 0.0/10 > > **Pros**: There are always open projects and small tasks. > > **Cons**: The whole experience with Appen was terrible, but if I must pick one, then it would be the quality of their customer support. I am very disappointed with the quality of support I received regarding a payment setup issue. I feel that my issue was dismissed without appropriate investigations. I requested support, and described the issue in details with a screenshot of the error message and provided all the information that I was asked to do so, including a copy of a government issued ID. However, I only received general responses (explanation of payment setup process). I also asked what the status of my payment is in the system but the question was never answered, either. I tired the process again, however, I received the same error message so I responded to them with that regard and requested for further support. They replied saying they were unable to proceed my application and closed the case. Moreover, my Appen account was discontinued immediately after that. I invested a lot of time and efforts in the whole application process so the quality of support was very disappointing. I think the support team did not try hard to solve the issue and they decided to disregard the issue because a lack of ability to support their customers. > > I am extremely unhappy with the overall experience with Appen for the following reasons. -There are always open projects, however, they often do not seem to be actually available for contributors or disappear even during the application process probably due to a large volume of application. I applied for multiple projects – I filled in forms, took assessment tests, and went through other steps required for the projects. One project just disappeared from my project application list (so I assumed the application window was closed), the project manager or someone equivalent of another project emailed me basically saying that there is no open spot in the project although I passed the assessment and got qualified for it, and I never heard back from anyone in other projects. -The application process is very slow. There is one project that I managed to proceed to a payment setup step, but it took a few months from application to that point. It was disappointing to see my application status unchanged for that long, especially after I invested some time in the assessment test, which requires applicants to read over 100 pages of its task instructions and project guidelines to prepare for the test. -The quality of their customer support is terrible, as I described above. ----- Page: 1 / 3\ Next: [Next page](https://www.capterra.ca/software/210755/appen?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/210755/appen) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Structured Data