--- description: Learn more about SurveyMonkey pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SurveyMonkey Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [AI Marketing Tools](/directory/34136/ai-marketing-tools/software) > [SurveyMonkey](/software/32728/surveymonkey) # SurveyMonkey Canonical: https://www.capterra.ca/software/32728/surveymonkey Page: 1 / 418\ Next: [Next page](https://www.capterra.ca/software/32728/surveymonkey?page=2) > Survey management solution that helps businesses collect feedback, insights, and data to drive organizational growth. > > Verdict: Rated **4.6/5** by 10427 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses SurveyMonkey? SurveyMonkey is used by marketers, customer experience professionals, human resources departments, IT teams, event planners, educators, researchers, and healthcare organizations. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 10427 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support Software | 4.3/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Momentive - **Location**: San Mateo, US - **Founded**: 2009 ## Commercial Context - **Starting Price**: US$30.00 - **Pricing model**: Per User (Free version available) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Chinese, Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian, Portuguese, Russian, Spanish, Swedish, Turkish - **Available Countries**: Australia, Brazil, Canada, China, Denmark, Finland, France, Germany, Hong Kong SAR China, India, Ireland, Italy, Japan, Netherlands, New Zealand, Norway, Portugal, Russia, South Korea, Spain and 4 more ## Features - Activity Dashboard - Benchmarking - CSAT Survey Structure - Complaint Monitoring - Conditional Logic - Customer Experience Management - Customer Segmentation - Customizable Branding - Customizable Questions - Customizable Templates - Dashboard Software - Data Visualization Software - Drag & Drop - Email Management Software - Email Marketing Software - Employee Recognition Software - Engagement Tracking - Feedback Management - Forms Creation & Design - Forms Management - Live Results Sharing - Marketing Management - Multi-Channel Communication - Multi-Channel Data Collection - Multi-Channel Distribution - Multiple Question Types - NPS Survey Structure - Negative Feedback Management - Offline Response Collection - Online Polling - Peer-to-Peer Recognition - Performance Management - Personalization Software - Process/Workflow Automation - Pulse Surveys - Question Branching - Question Library - Reporting & Statistics - Reporting/Analytics - SMS Messaging - Sentiment Analysis - Skip Logic - Survey Builder - Survey/Poll Management - Surveys & Feedback - Template Management - Third-Party Integrations - Trend Analysis - URL Customization - Visual Analytics ... and 10 more features ## Integrations (102 total) - ActiveCampaign - Administrate Training Management - Airbyte - Airtable - Apptio Platform - Appy Pie - Arlo Training Management Software - BHN Rewards - BigID.me - Birdeye - Chattermill - Claris Connect - ClicData - Conduitly - Constant Contact ... and 87 more integrations ## Support Options - Email/Help Desk - Knowledge Base Software - Phone Support - 24/7 (Live rep) - Chat ## Category - [AI Marketing Tools](https://www.capterra.ca/directory/34136/ai-marketing-tools/software) ## Related Categories - [AI Marketing Tools](https://www.capterra.ca/directory/34136/ai-marketing-tools/software) - [Market Research Software](https://www.capterra.ca/directory/10041/market-research/software) - [Forms Automation Software](https://www.capterra.ca/directory/10023/forms-automation/software) - [Form Builder Software](https://www.capterra.ca/directory/33235/form-builder/software) - [Polling Software](https://www.capterra.ca/directory/31220/polling/software) ## Alternatives 1. [Jotform](https://www.capterra.ca/software/158456/jotform-4-0) — 4.7/5 (2795 reviews) 2. [Typeform](https://www.capterra.ca/software/137289/typeform) — 4.7/5 (945 reviews) 3. [Survicate](https://www.capterra.ca/software/132914/survicate) — 4.6/5 (99 reviews) 4. [SurveyLegend](https://www.capterra.ca/software/156752/surveylegend) — 4.6/5 (963 reviews) 5. [UmfrageOnline](https://www.capterra.ca/software/201674/enquetes-maken) — 4.6/5 (1554 reviews) ## Reviews ### "Survey Monkey" — 5.0/5 > **Verified Reviewer** | *April 1, 2026* | Education Management | Recommendation rating: 9.0/10 > > **Pros**: Easy interface for distributing and editing surveys. Feedbacks from surveys are quiet easy to analysis. Customer support is great. > > **Cons**: Paid subscriptions are a bit expensive. Issue logging in mobile. Recurring subscriptions should be much less expensive. > > Provides quick analysis of results. Diverse uses of employee engagement and academic, marketing research. ----- ### "Awesome Product Knowledge Quiz Tool" — 5.0/5 > **Verified Reviewer** | *March 4, 2026* | Food & Beverages | Recommendation rating: 9.0/10 > > **Pros**: Ability to make quick surveys and tests and keep analytics central for responses. We use it for internal company training but also for polling customers > > **Cons**: Price point I feel is extremely high for what it is. To go from a free level to a plan with some customizations you are looking at over $300 per user. > > We use survey monkey mainly internally for product knowledge quizzes. It works great after PK sessions we have our staff attempt quizzes and look for a specific score before giving them the certificate for that section. ----- ### "Restricted options on free version but easy to use." — 4.0/5 > **Teresa** | *March 25, 2026* | Construction | Recommendation rating: 7.0/10 > > **Pros**: I like that the survey platform is user friendly and well knows by my responders. It is easy to customize and use the analytics. > > **Cons**: I have a small business and have used the free version due to the expense of the platform but it is very limited. > > I do believe you could accomplish great analytical data on this platform but you really need to be able to pay for the service which for a small business is more difficult. ----- ### "Great tool to conduct surveys." — 5.0/5 > **Verified Reviewer** | *February 4, 2025* | Biotechnology | Recommendation rating: 9.0/10 > > **Pros**: Survey Monkey is a easy to use tool to conduct surveys at large scale and to do the data analysis. The tool has a good user interface and has good capabilities built in to conduct survey with advanced logic. > > **Cons**: The only thing they need to improve is data presentation once the analysis is done as right now you have to download the data and do you own data visualization. > > Overall a good experience using SurveyMonkey. The tool has everything to conduct surveys in an efficient and effective manner. I have been using it for over 7 years and there has been continuous improvement. Highly recommended. ----- ### "Easy to use but some features feel limited" — 5.0/5 > **Harshul** | *March 10, 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: I like that SurveyMonkey is super easy to set up a survey without thinking too much. The templates help a lot and most of the questions are already there, so I just drag things around and it works. Sharing the survey link is simple too, and responses come in fast. The dashboard shows results in a clean way, so I don’t have to export everything every time. It just saves time overall. > > **Cons**: Some features feel locked behind paid plans, and sometimes even basic stuff needs an upgrade which gets annoying. The UI is okay but a bit confusing when you try to find advanced settings. Also the analytics could be better, like more detailed breakdowns without needing to export. And sometimes the survey preview doesn’t match exactly how it looks on mobile. > > Overall my experience has been pretty good. It’s easy enough for quick surveys and works fine for collecting feedback. I use it mostly for simple forms and it does the job without too much trouble. There are a few things that take time to figure out, but once you get used to it, it’s smooth. It’s not perfect but it’s reliable and never really gave me any big issues. ----- Page: 1 / 418\ Next: [Next page](https://www.capterra.ca/software/32728/surveymonkey?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/32728/surveymonkey) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data