--- description: Learn more about Salesforce Sales Cloud pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Salesforce Sales Cloud Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Lead Management Software](/directory/30017/lead-management/software) > [Salesforce Sales Cloud](/software/61368/salesforce) # Salesforce Sales Cloud Canonical: https://www.capterra.ca/software/61368/salesforce Page: 1 / 752\ Next: [Next page](https://www.capterra.ca/software/61368/salesforce?page=2) > Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution. > > Verdict: Rated **4.4/5** by 18768 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Salesforce Sales Cloud? Sales teams, sales managers, marketing teams, and partner managers. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 18768 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support Software | 4.1/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Salesforce - **Location**: San Francisco, US - **Founded**: 2003 ## Commercial Context - **Starting Price**: US$25.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Basic sales and marketing for up to 5 users $25 /user/month\* (billed annually) Complete CRM for any size team $80 /user/month\* (billed annually) Deeply customizable CRM for your business $165 /user/month\* (billed annually) Unlimited CRM power and support $330 /user/month\* (billed annually) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Italian, Russian, Spanish, Swedish - **Available Countries**: Australia, Austria, Belgium, Canada, China, Denmark, Finland, France, Germany, India, Indonesia, Ireland, Israel, Italy, Malaysia, Mexico, Netherlands, Norway, Philippines, Portugal and 12 more ## Features - AI/Machine Learning - Access Controls/Permissions - Accounting Software - Auto-Dialer - CRM Integration - CRM Software - Call Center Management - Call List Management - Catalog Management - Client Management - Client Tracking - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management Software - Customer Database - Customer Profiles - Dashboard Software - Data Entry Software - Data Security - Document Management Software - Email Management Software - Email Marketing Software - Engagement Tracking - For Insurance Industry - For Sales Teams/Organizations - Forecasting - Inbox Management - Job Scheduling - Knowledge Management Software - Lead Capture Software - Lead Generation Software - Lead Management Software - Lead Nurturing Software - Onboarding Software - Performance Management - Performance Metrics - Pipeline Management - Price Optimization - Prioritization - Progress Tracking - Reporting/Analytics - Sales Activity Management - Sales Pipeline Management - Sales Reports - Scheduling Software - Self Service Portal - Shared Contacts - Task Management Software - User Management ... and 53 more features ## Integrations (37 total) - Birdeye - Box - ClearSlide - Conga Composer - Crowdstack Pro - Docusign - Dropbox Business - Eventbrite - Evernote Teams - Expensify - Five9 - GetFeedback - Gmail - GoTo Meeting - Gong.io ... and 22 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - Chat ## Category - [Lead Management Software](https://www.capterra.ca/directory/30017/lead-management/software) ## Related Categories - [Revenue Management Software](https://www.capterra.ca/directory/31118/revenue-management/software) - [Revenue Recognition Software](https://www.capterra.ca/directory/33615/revenue-recognition/software) - [Revenue Cycle Management Software](https://www.capterra.ca/directory/32275/revenue-cycle-management/software) - [Sales Force Automation Software](https://www.capterra.ca/directory/12/sales-force-automation/software) - [CRM Software](https://www.capterra.ca/directory/2/customer-relationship-management/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 2. [Zoho CRM](https://www.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 4. [Pipedrive](https://www.capterra.ca/software/132666/pipedrive) — 4.5/5 (3042 reviews) 5. [Dynamics 365](https://www.capterra.ca/software/157279/dynamics-365) — 4.4/5 (5811 reviews) ## Reviews ### "The good and bad about Salesforce" — 4.0/5 > **Bill** | *December 5, 2025* | Education Management | Recommendation rating: 7.0/10 > > **Pros**: It centralizes customer data, giving our team a complete view of accounts and interactions for better relationship management. > > **Cons**: If i am being honest the cost..it adds up quick and you have to watch extra fees. It also takes a bit to get use to...although i wouldnt say this is 100%con but ppl tend to give up mid point when things are not easy > > I think its solid if you have the budget and team to follow the need steps to capture and build the data or accounts ----- ### "Strong CRM Functionality with Minor Technical Constraints" — 5.0/5 > **Lillian** | *February 12, 2026* | Security & Investigations | Recommendation rating: 9.0/10 > > **Pros**: - Keep track of all the customer information and sales motion from start to finish - Ability to integrate with other apps or programs - Ability to generate report and dashboard and highly customizable > > **Cons**: Unable to use formula if the referencing field is also formulated, or the formula / script gets really long, so some metrics have to be calculated outside of Salesforce > > My overall experience with Salesforce Sales Cloud has been positive. It provides strong end-to-end visibility into customer information and the entire sales lifecycle, which makes it easy to track activity from initial contact through close. I also value its ability to integrate with other applications and systems, enabling more streamlined workflows across tools. The reporting and dashboard functionality is particularly powerful—highly customizable and flexible enough to support a wide range of business metrics and analysis needs. That said, there are some limitations around formula fields and complex calculations. When referencing other formula fields or building longer logic scripts, the constraints can make certain metrics difficult to implement directly in Salesforce, requiring some calculations to be handled outside the system. Overall, however, it is a robust and scalable platform that effectively supports sales operations and reporting. ----- ### "Saleforce Sales Cloud overall sales review" — 5.0/5 > **Martin** | *November 25, 2025* | Computer Networking | Recommendation rating: 9.0/10 > > **Pros**: Sales Force Cloud is a comprehensive solution that allows you to track customers, opportunities, quotes, and even contracts. There are many canned reports available plus it is easy to create your own, filter, etc. > > **Cons**: Not a lot, it is quite comprehensive and therefore a bit more expensive than other less comprehensive CRMs > > I have always been very happy with SFDC and SFDC cloud. It allows you to communicate deal and customer updates in real time so that management and execs get up to date information without having to wait for you to update them ----- ### "Salesforce Sales Cloud Power Engine" — 5.0/5 > **Patrice** | *August 12, 2025* | Events Services | Recommendation rating: 10.0/10 > > **Pros**: What I like about Salesforce Cloud effectiveness of leads to drive in prospects and potential clients. I have used the software for years and it is amazing because it is the gate keeper for storing leads and contacts that a business owner can use in their sales approach in order to increase their revenue of their organization significantly. It is user friendly if you do not use the platform for other heavy information to store. > > **Cons**: The Salesforce Sales Cloud platform can be very expensive to be honest, but each organization needs to be very mindful on what they specifically would like Salesforce to do for them. It can be costly if you have too many things in your organization that you want to implement by using the Salesforce Sales Cloud platform. Being specific and tailoring your business needs is the key to reduce cost and be comfortable with your decisions as an organization. > > Overall sales force is very beneficial it is a very powerful and comprehensive tool that would be streamline the overall sales process from beginning to end. ----- ### "5 years of CoVaxOn at pharmacies" — 4.0/5 > **Joshua** | *January 22, 2026* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: It's mostly very easy to use and track doses of COVID vaccines for patients across Ontario. Doesn't cost a lot of money, good experience with customer support > > **Cons**: It is really hard to log in and takes a long time with the authentication, I understand why but remembering passwords is hard > > We have used Salesforce for CoVaxOn for the past 5 years since COVID. It is the best way of tracking who has how many vaccinations and sending receipts ----- Page: 1 / 752\ Next: [Next page](https://www.capterra.ca/software/61368/salesforce?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/61368/salesforce) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Structured Data