--- description: Learn more about Preferred Patron Loyalty pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Preferred Patron Loyalty Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/10031/customer-loyalty/software) > [Preferred Patron Loyalty](/software/78966/preferred-patron-loyalty) # Preferred Patron Loyalty Canonical: https://www.capterra.ca/software/78966/preferred-patron-loyalty Page: 1 / 6\ Next: [Next page](https://www.capterra.ca/software/78966/preferred-patron-loyalty?page=2) > Modern loyalty for growing brands—white-label, multi-location, SMS/email built-in, advanced reporting. Upgrade to scalable control. > > Verdict: Rated **4.9/5** by 109 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Preferred Patron Loyalty? Small Business, Franchise, Enterprise—launch fast with white-label loyalty, automated campaigns, built-in SMS/email, advanced reporting, and multi-location control. Brand-safe, measurable growth. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 109 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support Software | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Preferred Patron Loyalty - **Founded**: 2004 ## Commercial Context - **Starting Price**: US$29.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Packages starting as low as $29/mo - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Bahamas, Canada, Ireland, Philippines, Puerto Rico, South Africa, United Arab Emirates, United Kingdom, United States ## Features - Access Controls/Permissions - Account Alerts - Account Management Software - Activity Dashboard - Alerts/Escalation - CRM Software - Campaign Management Software - Commenting/Notes - Complaint Monitoring - Contact Management Software - Customer Activity Tracking - Customer Database - Customer Engagement Software - Customer Experience Management - Customer History - Customizable Forms - Customizable Templates - Dashboard Software - Data Import/Export - Data Visualization Software - Engagement Tracking - Feedback Management - Health Score - Interaction Tracking - Issue Tracking Software - Loyalty Cards - Loyalty Program - Member Directory - Membership Management Software - Multi-Channel Communication - Multi-Language - Negative Feedback Management - Onboarding Software - Personalization Software - Promotions Management - Publish Scheduling - Reporting & Statistics - Rewards Management - SMS Messaging - Scheduling Software - Sentiment Analysis - Social Media Integration - Social Promotion - Survey/Poll Management - Surveys & Feedback - Template Management - Third-Party Integrations - Trend Analysis - Usage Tracking/Analytics - Visual Analytics ... and 13 more features ## Integrations (18 total) - Bandwidth - Dealertrack DMS - EZ Texting - IVision - Infor CRM - Kaleyra - Lightspeed Retail - Plivo - Pxier Sales and Catering - Pxier Salon and Spa - SimpleTexting - Square Point of Sale - Tango - Text Request - Twilio ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base Software - Phone Support - 24/7 (Live rep) ## Category - [Customer Loyalty Software](https://www.capterra.ca/directory/10031/customer-loyalty/software) ## Related Categories - [Customer Loyalty Software](https://www.capterra.ca/directory/10031/customer-loyalty/software) - [Content Marketing Software](https://www.capterra.ca/directory/30796/content-marketing/software) - [Customer Reference Management Software](https://www.capterra.ca/directory/30679/customer-reference-management/software) - [Customer Experience Software](https://www.capterra.ca/directory/30671/customer-experience/software) - [Customer Success Software](https://www.capterra.ca/directory/30961/customer-success/software) ## Alternatives 1. [Guusto](https://www.capterra.ca/software/186209/guusto) — 4.9/5 (3441 reviews) 2. [Kangaroo](https://www.capterra.ca/software/149363/kangaroo-rewards) — 4.9/5 (248 reviews) 3. [RepeatMD](https://www.capterra.ca/software/1049073/repeatmd) — 4.4/5 (190 reviews) 4. [Tango](https://www.capterra.ca/software/146809/e-gift-card-rewards-and-incentives) — 4.8/5 (518 reviews) 5. [Smile.io](https://www.capterra.ca/software/169446/smile-io) — 4.9/5 (67 reviews) ## Reviews ### "Preferred Patron Has Positive Impact" — 5.0/5 > **Jennie** | *June 12, 2025* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: Easy to set up and use. Customizable to my needs. Ongoing technical support was always prompt and friendly. > > **Cons**: Nothing to note at this time. Preferred Patron has had a positive impact on my customer loyalty base. > > "I have been a customer of Preferred Patron for over 10 years. The connection the program has created between my business and my customers is fantastic. We have many seasonal customers who have commented that they appreciate receiving our emails when they are not in our area as a way of keeping up with news. This also keeps our business front of mind when they return to our area for the summer. Our customers who are here year round love taking advantage of the points program and, I believe the program has had a significant positive impact on customer loyalty. The support team at Preferred Patron is very friendly with prompt response times. They are very patient with explanations of the system that even a low tech person like myself can understand. I highly recommend this loyalty program and the team at Preferred Patron." ----- ### "Top value for great service: A gem" — 5.0/5 > **Aaron** | *April 9, 2024* | Security & Investigations | Recommendation rating: 10.0/10 > > **Pros**: Initially I was drawn to the value and the fact that they gave us the API. Their software wasn't invasive and was easy to implement. However we have used the customer support system a great deal since purchase to help us with any kinks or understanding. The support staff was always immediate to respond and extremely helpful. At no extra cost the fact they offer such gr at lifetime care at such a great cost is a blessing in todays marketplace. > > **Cons**: The help pages could do with some help for the operating side. It would help me clean us things quicker without having to bother the support. > > Great. Has been the implementation of this program much easier and cheaper than doing it ourselves. ----- ### "Works great for my business" — 5.0/5 > **Brian** | *April 16, 2024* | Cosmetics | Recommendation rating: 10.0/10 > > **Pros**: Customers love the loyalty program, works great for my business > > **Cons**: Nothing as of now it's great. I love the program ----- ### "A+ Service" — 5.0/5 > **Anita** | *September 5, 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: We’ve had such a great experience with Preferred Patron. The platform is easy to use, the team is fantastic to work with, and the email tool is exactly what we needed to connect with our customers. It’s been the perfect fit for our business. > > **Cons**: The reporting is solid, but we’d love to see even more advanced analytics in the future. Other than that, nothing. > > Our overall experience with Preferred Patron has been excellent. The platform is intuitive and easy to use, the team is responsive and great to work with, and the email tool fits our needs perfectly. From setup to day-to-day use, everything has been smooth and reliable. We couldn’t be happier ----- ### "Highly Recommended" — 5.0/5 > **John** | *February 19, 2026* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: We've been using Preferred Patron for a number of years and it has been an excellent service for our customer retention. \[sensitive content hidden\] and team went above and beyond for us and I cannot recommend them highly enough. > > **Cons**: We have not had a bad experience in the past number of years using the Preferred Patron service. \[sensitive content hidden\] and team have been excellent. > > Fantastic experience. Nothing too much trouble for the team, came back to us very promptly with answers. ----- Page: 1 / 6\ Next: [Next page](https://www.capterra.ca/software/78966/preferred-patron-loyalty?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/78966/preferred-patron-loyalty) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data