--- description: Learn more about WebSelfStorage pricing, benefits, and disadvantages for your business in Canada. Read verified software reviews and find tools that fit your business needs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: WebSelfStorage Pricing, Reviews & Features - Capterra Canada 2026 --- Breadcrumb: [Home](/) > [Self Storage Software](/directory/30606/self-storage/software) > [WebSelfStorage](/software/99711/webselfstorage) # WebSelfStorage Canonical: https://www.capterra.ca/software/99711/webselfstorage Page: 1 / 5\ Next: [Next page](https://www.capterra.ca/software/99711/webselfstorage?page=2) > The industry's only management software with fully integrated payment processing, advertising, tenant insurance, contact center \& more > > Verdict: Rated **3.3/5** by 95 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses WebSelfStorage? The independent self-storage owner can increase their operational efficiency and maximize profits by using the industry's only fully integrated WebSelfStorage business platform ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.3/5** | 95 Reviews | | Ease of Use | 3.2/5 | Based on overall reviews | | Customer Support Software | 3.4/5 | Based on overall reviews | | Value for Money | 3.4/5 | Based on overall reviews | | Features | 3.2/5 | Based on overall reviews | | Recommendation percentage | 50% | (5/10 Likelihood to recommend) | ## About the vendor - **Company**: U-Haul - **Founded**: 2001 ## Commercial Context - **Starting Price**: US$44.95 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: WebSelfStorage is available as a monthly subscription, priced at $44.95/month. A $10 discount is offered to U-Haul Dealers, making their subscription $34.95/month. A free demo is available for anyone who wishes to try out WebSelfStorage for up to 60 days. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Spanish - **Available Countries**: United States ## Features - Billing & Invoicing - Customer Management - Late Fee Calculation - Multi-Location - Reporting & Statistics - Security Gate Access Control ## Integrations (2 total) - QuickBooks Online - Quicken ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - 24/7 (Live rep) - Chat ## Category - [Self Storage Software](https://www.capterra.ca/directory/30606/self-storage/software) ## Related Categories - [Self Storage Software](https://www.capterra.ca/directory/30606/self-storage/software) - [Property Management Accounting Software](https://www.capterra.ca/directory/32654/property-management-accounting/software) ## Alternatives 1. [Easy Storage Solutions](https://www.capterra.ca/software/112769/self-storage-software) — 4.8/5 (703 reviews) 2. [Storable Edge](https://www.capterra.ca/software/140523/storedge) — 4.4/5 (237 reviews) 3. [CCStorage](https://www.capterra.ca/software/174252/ccstorage) — 4.5/5 (48 reviews) 4. [SiteLink Web Edition](https://www.capterra.ca/software/92752/sitelink-web-edition) — 4.7/5 (452 reviews) 5. [KINNOVIS](https://www.capterra.ca/software/1059455/kinnovis) — 4.6/5 (17 reviews) ## Reviews ### "JPogue Storage" — 4.0/5 > **John** | *May 18, 2025* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: Simplicity for adding tenants. Autopays.late letters. Payment processing. We started with uhaul in 2006 with 25 tenants and grew to 302 tenants and ran our facilityfor 3 months in the winter from south texas. No onsite mgt needed. > > **Cons**: Previously had to pay for service dept. Referrals werelost in the system. > > Great service and company. Employees offered to stop by and help with any problems. ----- ### "Easy way to manage self-storage business" — 5.0/5 > **Ashante** | *December 9, 2019* | Warehousing | Recommendation rating: 10.0/10 > > **Pros**: I loved the free tech support for the first 120 days. It helped us get set up and fully integrate the software for payment processing. The integration of the tenant insurance was helpful too. We never had the ability to offer it before now. > > **Cons**: The price may be a bit too high for some people. Plus, some of the other services may not be needed as well for every other. However, it is worth every penny. > > Overall business has improved greatly. The integration of the tenant insurance and reporting for multiple facilities are our most favorite features. ----- ### "Data upload failures and crashes lead to frustration and severing of relationship with platform" — 1.0/5 > **Kris** | *May 3, 2022* | Real Estate | Recommendation rating: 0.0/10 > > **Pros**: Initially sales and support staff was timely with responses and genuinely wanted to help. But platform/program deficiencies with data upload became untenable and staff decided I was "no longer a good fit." Never got to activation due to repeated upload failures. Therefore, was unable to assess if there are any pros to this platform. > > **Cons**: Tried all methods of providing existing contract info--both using direct entry into online account portal and through provided spreadsheet. I am not a novice with managing electronic data or with spreadsheet data manipulation. However, crashes/failures occurred repeatedly with both approaches. One can only take so many input failures before frustration begins to show up in my emails to support staff. Customer relationship therefore terminated (before it really ever got off the ground) by webselfstorage. > > My experience was so poor I cannot recommend this platform in any way. Was enticed by the low credit card fees, but in this case it appears you get what you pay for. ----- ### "Support is always there" — 5.0/5 > **Beverly** | *May 12, 2021* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: This software has enormous content and it's ease of use is refreshing. Their technical and administrative support is leaps and bounds above any other I have experienced. Support is available through live chat, phone support, or email support. I just needed assistance, and worked with \[SENSITIVE CONTENT HIDDEN\]. He, and all their support staff, make sure all you questions are answered, with no lingering uncertainty. We had one specific question, which he addressed and found the solution quickly. As we progressed, he was able to see we were unclear on other tasks, and took the time to walk us through every step. \[SENSITIVE CONTENT HIDDEN\] also followed our call with an email, giving step by step instructions, should we need it later. This software program covers all of your self storage needs, at a very reasonable price. WebSelfStorage is more than your typical unit management software. They cover every aspect of facility tasks, financials, off-site and on-site snail/electronic mailings, demographic identifiers, and almost any report associated with running a secure and professional business. We have used other programs, and this by far offers the best coverage for all aspects of storage tasks, reports, and accountability. As with any program, on rare occasions, you will find the need for a minor adjustments to personalize to your facility. However, as a plug and play, multi-user, full service platform, it is everything we need and so much more\! > > **Cons**: There aren't many Cons. One item I would like to see changed is related to payment posting. First, you must know, the program is developed in a way for constant accountability. It also makes it difficult for a rouge employee to perform a task which could be seen as dishonest or fraudulent. You do not have the ability to pre-date a payment. All payments reflect the actual date it is entered. If payment comes late, it is dated late. There are ways to adjust internal actions, but never for received dates. We had an incident where receivable staff on vacation, and did not plan for non-flexible payment posting. Although, accounts were adjusted to reflect actual payment arrangements, the system dated all payment postings for the date entered, AFTER the return of said staff. It would be nice to have this flexibility for us smaller facility users. > > Our overall experience with WebSelfStorage is a positive. It's a detailed, well thought out program. The format is organized, user friendly, capable for many users with secure, individual passcode protections. It is a multi-facility friendly system, with all the bells and whistles. No daily back-up to worry about. Good quality security features, and can be used from anywhere. We have no problem having up to the minute information and access, at will. Best part, this system has allowed us to manage, and conduct business, from our phone, while on vacation. You are not stuck to one single computer, or flash drive, to access your up-to-the-moment facility activity. ----- ### "Product Is Great\!\!" — 5.0/5 > **David** | *May 8, 2020* | Warehousing | Recommendation rating: 10.0/10 > > **Pros**: 1) What I love the most about Web Self Storage is the mobile walk around feature. I walk my property every day when performing a lock action report, and if i find a unit that needs cleaning from a over night move out, or a unit that has a rusted door handle, broken latch you name it, I CAN TAKE A PHOTO AND ATTACH IT to the customers Storage unit Digitally :). When I am done with the walk around and I am in the office, I can log into the same website, and access those photos attached to the units, documenting history of my units\! It is nice not to have to email myself a photo, create a folder on my computer to document important things like this. 2) Also, Check out the Call center. Yes, it is a monthly Expense. BUT I get 3 move ins a month on average on my storage facility Because some is always picking up the phone. They also will make U-Haul reservations for your store if you have a U-Haul Dealership, and notes for customer storage units and more\! I save money on payroll by having this product. 3) $45.00 a month to do all of this stuff I listed and more\! Thats 1 of my 5x5 Customers monthly rent and then its paid for. > > **Cons**: 1) Currently, I am frustrated with how quickly the ledger updates with reversals, and how it reports/ Displays itself. For the most part, 20 minutes of staring at the screen will help you learn it, like any program you are not familiar with. 2) The walk around list display. It does not have a option that will allow you to display your room numbers from numerical order. I spent 5 hours editing 436 rooms individually to create a walk around report that would make my property walk around easier. > > Overall it is user friendly. Payments are easy. We have a call center service that we pay $215.00 a month for. This allows me to be on the property helping my customer, while someone else helps another customer over the phone\! I would say consider this product, It is cost effective, and I personally LOVE the support I get from Uhaul Affiliate support network when it comes to any and all issues. ----- Page: 1 / 5\ Next: [Next page](https://www.capterra.ca/software/99711/webselfstorage?page=2) ## Links - [View on Capterra](https://www.capterra.ca/software/99711/webselfstorage) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data