17 years helping Canadian businesses
choose better software
Freshservice vs Amazon Connect
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
US$29.00/month
Not provided by vendor
Freshservice's customers include MSP's, financial organizations, educational institutions and several government organizations.
- Asset Tracking Software
- Automated Routing
- Content Management System (CMS) Software
- Customer Complaint Tracking
- For IT Project Management
- Issue Scheduling
- Multi-Channel Communication
- Real-Time Monitoring
- Requirements Management Software
- Scheduling Software
- Asset Tracking Software
- Automated Routing
- Content Management System (CMS) Software
- Customer Complaint Tracking
- For IT Project Management
- Issue Scheduling
- Multi-Channel Communication
- Real-Time Monitoring
- Requirements Management Software
- Scheduling Software
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
