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Salesforce Service Cloud vs Channel.me Live Chat
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
US$25.00/month
US$19.00/month
Overall
4.4 (777)Overall
Businesses in need of service-as-a-software solution for the Communications industry.
Companies with a contact center
- API
- Canned Responses
- Chat/Messaging
- File Sharing Software
- Mobile Access
- Multi-Channel Communication
- Reporting/Analytics
- Screen Sharing Software
- Transcripts/Chat History
- Transfers/Routing
- API
- Canned Responses
- Chat/Messaging
- File Sharing Software
- Mobile Access
- Multi-Channel Communication
- Reporting/Analytics
- Screen Sharing Software
- Transcripts/Chat History
- Transfers/Routing
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
