17 years helping Canadian businesses
choose better software

JIRA Service Management vs OMNITRACKS

US$19.04/month
Not provided by vendor

Overall

4.5 (693)

Overall

2.0 (1)
High-velocity teams looking to optimize their ITSM practices eliminate silos between IT, operations, development, and business teams, resolve requests and incidents fast, and push changes with ease.
IT services companies
10/10
  • Alerts/Escalation
  • Asset Tracking Software
  • Assignment Management
  • Customer Complaint Tracking
  • Dashboard Software
  • For IT Project Management
  • Issue Scheduling
  • Knowledge Base Management
  • Project Management Software
  • Ticket Management
6/10
  • Alerts/Escalation
  • Asset Tracking Software
  • Assignment Management
  • Customer Complaint Tracking
  • Dashboard Software
  • For IT Project Management
  • Issue Scheduling
  • Knowledge Base Management
  • Project Management Software
  • Ticket Management
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • Chat