17 years helping Canadian businesses
choose better software

17 years helping Canadian businesses
choose better software

What Is OMNITRACKS?

ITSM and Help Desk out-of-the-box Ticketing Solution for smaller companies, beginning with 1 agent user. that supports all basic ITSM features in a low-priced cloud-only system: Supports Incident, Problem, Change, Release, Service Requests, Asset Service & Configuration Management, Knowledge Base, Self-Service Portal. Productive usage within one day is possible. ITIL4 certification for 5 practices.

Who Uses OMNITRACKS?

IT services companies

OMNITRACKS Software - OMNITRACKS screenshot
OMNITRACKS Software - OMNITRACKS screenshot
OMNITRACKS Software - OMNITRACKS screenshot
OMNITRACKS Software - OMNITRACKS screenshot

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Reviews of OMNITRACKS

Average score

Overall
2.0
Ease of Use
2.0
Customer Service
3.0
Features
2.0
Value for Money
2.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

2
100%
Write a Review!
PEGGY
PROJECT MANAGER in US
Transportation/Trucking/Railroad, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

OMNITRACKS

2.0 2 months ago New

Comments: LACKING FOR WHAT WE NEEDED. WE WANTED ALL VIDEOS GENERATED IMMEDIATELY, N OT ON REQUEST

Pros:

WHEN A VIDEO WAS CAPTURED IT WAS CLEARAND EASY TO VIEW.

Cons:

DRIVERS HAD TO HIT A BUTTON TO RECORD AFTER THE INCIDENT. MANY TIMES THEY WERE FLUSTERED AND FORGOT.

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