17 years helping Canadian businesses
choose better software
Zendesk Suite vs Channel.me Live Chat
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
US$55.00/month
US$19.00/month
Overall
4.4 (4,012)Overall
Over 110,000 companies rely on Zendesk's customer service solution to build the best customer experience. Our software is powerful and flexible, and scales to meet the needs of any business.
Companies with a contact center
- API
- Canned Responses
- Chat/Messaging
- File Sharing Software
- Mobile Access
- Multi-Channel Communication
- Reporting/Analytics
- Screen Sharing Software
- Transcripts/Chat History
- Transfers/Routing
- API
- Canned Responses
- Chat/Messaging
- File Sharing Software
- Mobile Access
- Multi-Channel Communication
- Reporting/Analytics
- Screen Sharing Software
- Transcripts/Chat History
- Transfers/Routing
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
