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Zoho Desk vs CaptaIMS
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
US$14.00/month
US$30.00/month
Overall
4.5 (2,184)Overall
5.0 (4)
Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune.
Built for small independent insurance agencies.
- Access Controls/Permissions
- Activity Tracking
- Audit Trail
- Contact Database
- Document Management Software
- Lead Management Software
- SSL Security
- Search/Filter
- Task Management Software
- Workflow Management Software
- Access Controls/Permissions
- Activity Tracking
- Audit Trail
- Contact Database
- Document Management Software
- Lead Management Software
- SSL Security
- Search/Filter
- Task Management Software
- Workflow Management Software
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- Live Online
- Webinars
- Documentation
- Videos
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
