17 years helping Canadian businesses
choose better software

TeamSupport vs OMNITRACKS

US$29.00/month
Not provided by vendor

Overall

4.5 (849)

Overall

2.0 (1)
TeamSupport is built for growth-stage B2B SaaS companies who are focused on providing quality customer support, and want to incorporate customer feedback to grow and refine their products.
IT services companies
10/10
  • Alerts/Escalation
  • Assignment Management
  • Customer Complaint Tracking
  • Customer Engagement Software
  • Dashboard Software
  • Issue Scheduling
  • Knowledge Base Management
  • Onboarding Software
  • Project Management Software
  • Ticket Management
6/10
  • Alerts/Escalation
  • Assignment Management
  • Customer Complaint Tracking
  • Customer Engagement Software
  • Dashboard Software
  • Issue Scheduling
  • Knowledge Base Management
  • Onboarding Software
  • Project Management Software
  • Ticket Management
  • Cloud-based
  • On-premise
  • Cloud-based
  • On-premise
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base Software
  • Phone Support
  • 24/7 (Live rep)
  • Chat