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Trend Micro Smart Protection Complete Suite Reviews

About Trend Micro Smart Protection Complete Suite

Smart Protection Suites infuse high-fidelity machine learning to a blend of threat protection techniques to eliminate security gaps.

Learn more about Trend Micro Smart Protection Complete Suite

Pros:

I think it's also convenient as it's easy to see each client's computer's registry. For companies that don't want to spend a lot on installation, management, and operating costs.

Cons:

It really is difficult to get negative aspects to this useful tool.

Trend Micro Smart Protection Complete Suite ratings

Average score

Ease of Use
4.2
Customer Service
4.0
Features
4.2
Value for Money
4.0

Likelihood to recommend

7.7/10

Trend Micro Smart Protection Complete Suite has an overall rating of 4.1 out 5 stars based on 75 user reviews on Capterra.

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Andy
Andy
Technology Planning for Transport Networks in Mexico
Verified LinkedIn User
Telecommunications, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Recommended if you don't mind support delays.

4.0 2 years ago

Comments: The product has a long history, and many release cases and the knowledge on the Internet is also considerable. With this in mind, it is easy to introduce and operate in environments and situations where it is not possible to spend too much on the cost of security operations and where experience and knowledge can go back to the past. Security precautions are also taken by restricting communication with firewalls etc, but I think the stability of antivirus software is very important. As a user, I feel that the existence of this antivirus software gives me a sense of security. In addition, due to the ease of management, the working time of the information system department can be reduced.

Pros:

Although we update the server machine's version once a year, the client terminal automatically gets the information in the form of definition files, so we can keep the system up to date with almost no effort. I think it's also convenient as it's easy to see each client's computer's registry. For companies that don't want to spend a lot on installation, management, and operating costs.

Cons:

However, the support is terrible. The response speed, quality, registration request settings, information collection, etc. are inferior to the above.

Ana
Ana
Security Architecture Discipline leader in Spain
Verified LinkedIn User
Banking, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Service that helps to detect unsuitable or malicious sites.

4.0 2 years ago

Comments: Using the email information leak module and Pattern Micro-Manager centralized management together, you can reduce the manager's load with regard to information leakage countermeasures. In addition, provided that the unauthorized use of data can be identified on the basis of keywords, standard expressions, and file attributes, it is possible to avoid leakage of information from within the business. It has the ability to track and monitor sensitive data on network output points, personal devices, and SaaS applications, but even businesses that have any business smartphone or have SaaS apps enabled are completely secure.

Pros:

Trend Micro Smart Protection Complete Suite, is a filtering program that blocks unwanted HTTP contact and prevents significant information from threats such as guided cyber attacks and ransomware. You will focus on knowledge processing duties on the organization with this program and speed up admin work. You can use it with faith since it is a part of the well-known Pattern Microbusiness. You will install the trial version and you can install it after checking compatibility, so you can be sure. InterScan Network Protection has a lot of functionality to protect the device from certain cloud threats until it gets irreparable due to viruses or external attacks. As well as being able to set up a whole protection scheme for safeguards against malicious programs and cyber metrics, you should even set up URL proxies, etc., to reduce the chance of information leakage from inside.

Cons:

Currently, it's not the cloud version, but it would take longer to introduce it than the cloud version.

Hossam
Hossam
Network Operations Manager in Saudi Arabia
Verified LinkedIn User
Retail, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

Trend Micro's Review by Hossam

2.0 3 years ago

Comments: My overall experience with Trend Micro is not satisfactory & i don't recommend it for Large Enterprises, especially when you have to integrate it with lots of software, as we have experienced a lot of issues with it, which ended up terminating it & replacing it with another protection software.

Pros:

Only its Pricing may be considered as one of its few advantages.

Cons:

Unfortunately Trend Micro's experience with our Company is not satisfying, it has a lot of issues being deployed on a large scale, and causes problems with integration with other software, and actually stops important upgrades which are actually safe, it caused issues with our Network Monitoring software (Solarwinds Orion) and actually impacted our production badly.

Verified Reviewer
Verified LinkedIn User
Information Technology & Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

One of the essential tools to have in your Security Swiss Army Knife

5.0 3 years ago

Comments: Trend Micro has been innovating in the past decade and this can be observed in the quality of the solution. The latter is so lightweight that you barely notice that it is there.

Pros:

So easy to implement and deploy on small to large scale. Management and support is even easier!

Cons:

Not so much to comment about. The solution simply works great!

Jessica
Paralegal in US
Law Practice, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Program Pretty Much Runs Itself

5.0 3 years ago

Pros:

This program keeps me protected in all areas. It scans every day and will do additional scans anytime I need it to. I love that you can still continue to use the computer when the scan is being run.

Cons:

Sometimes blocks documents being sent to me that pertain to my job but after several steps I can get through the block.

Verified Reviewer
Verified LinkedIn User
Banking, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Good thinking Less Functionality

5.0 6 years ago

Comments: It is one Of first products in starting Apt base attack protection.

Pros:

Security architecture is good for protection it cover all signature protection at multiple appliance and easy of flexiable and multiple Security options like antivirus,ips,behavioral analyze , URL filter also etc.

Cons:

Some custom configuration is more difficult and is not .

Amanda
Help Desk in US
Information Technology & Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

It did it's job

4.0 5 years ago

Pros:

I don't have a whole lot to say about it but that it did it's job.

Cons:

My biggest complaint was the installation seemed to be a bit long. Other software seems to install quicker which is important at a client with 200+ computers.

Carlos
Carlos
RPA Developer in Brazil
Verified LinkedIn User
Chemicals, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

A great cost-effective device protection solution.

5.0 3 years ago

Comments: The licenses are billed annually at a very good and economical price because it also offers web protection in the browser, email, anti-spam and attacks from external intruders. The protection is complete and has great performance on devices without crashing or failing.

Pros:

The Trend Micro Smart Protection Complete Suite solution has everything we need to protect devices such as corporate computers and notebooks against intruders, worms, viruses and also hacker attacks. The system is simplified and easy to use for scheduling daily scans, fault finding, outdated software and viruses.

Cons:

The system has some bugs in the smartphone version but we use it as the main one in Windows on the workstations. I don't see another problem.

Marlin
Marlin
Systems Administrator in US
Verified LinkedIn User
Food Production, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Just difficult to use

2.0 6 years ago

Comments: When I used the software, it made me worry that it was letting problems in and not letting me know since the software not only never detected problems even on a heavily infected machine but also slowed down any machines that it was installed on.

Pros:

There wasn't really anything to like about the software other than it let you lock it so that the user was not able to remove it without your consent

Cons:

It never did what it was suppose to and never found or prevented viruses

Jammer A.
Jammer A.
Desarrolador WEb in Venezuela
Verified LinkedIn User
Used the Software for: 1+ year
Reviewer Source

You could not expect less from this long-standing company, personally recommended

4.0 6 years ago

Comments: I no longer fear being attacked by a lot of spam

Pros:

This application has many Pros, but the most important thing is that it keeps annoying unwanted emails at bay, I really like its ease of installation, its friendly interface. I have been using products from this company for years and they are synonymous with quality.

Cons:

I think the updates are not as frequent as they are with other products of this same brand. but it is something that can be solved without major problem. It really is difficult to get negative aspects to this useful tool

GARIMA
Sql Developer in US
Computer Software, 501–1,000 Employees
Used the Software for: 1+ year
Reviewer Source

Very Trustworthy and efficient anti-spam and anti-virus software

5.0 3 years ago

Pros:

It has never failed. I have been using it for years and never had any malicious virus or spam attack on my PC. We also use it at work and never had any issues. We used Symantec endpoint earlier than replaced it with trend micro.

Cons:

It is heavy and installation on large networks can be a pain

Michael
Sales Associate in UK
Retail, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

User friendly protection

3.0 3 years ago

Comments: It's user friendly and is great about scheduled maintenance etc, overall I felt protected however I was advised to switch due to not enough emphasis playing a role on malware protection.

Pros:

Very easy to use and can be setup across multiple devices at no extra cost.

Cons:

More focused as an anti-virus product rather than anti-malware.

Oliver
IT Manager in UK
, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Easy enterprise AV management

5.0 6 years ago

Comments: Worth using as is easy to configure overall and deployment into a larger marketplace

Pros:

Easy deployment to our international locations managing thousands on clients. Very agile and user friendly, easy policy configuration and adaptable to business needs.

Cons:

Policy management can be misleading, does need time spent to test and configure initially before wide scale deployment.

Mylene
Sales Manager in Philippines
Computer Software, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source
Source: SoftwareAdvice

Specialized in eliminating security gaps on network.

4.0 6 years ago

Pros:

Trend Micro Enterprise security suite protect your network from malicious, unauthorized and harmful attacks. The suite has endpoint security, mac support, mobile and control for management. It easy use for administrator, just install the platform and configure the policy and the system will do the rest protecting your investment.

Cons:

Trend Micro security has different type of suite, make sure to choose proper package for your company complete protection requirement.

Faye
Business owner in Australia
Marketing & Advertising, Self Employed
Used the Software for: 2+ years
Reviewer Source

Trend Micro review

5.0 6 years ago

Pros:

I use Trend Micro for my home based online business computer protection. It is efficient and works away in the background always checking. Very happy with this product.

Cons:

Im actually not disappointed with anything about this product so far. Had it for several years. Very happy.

Marc
Unemployed in US
Construction, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Basic protection with lots of notifications

5.0 4 years ago

Pros:

It definitely does its job it scans thoroughly and I haven't had a problem with any viruses because it catches any sort of thing it scans for.

Cons:

Once again it's hard to enjoy the free version when you're constantly being reminded to purchase the full. After the trial. Ends you are required to register it so I went back to AVG

Ty
Director in US
E-Learning, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Flawless protection for the right price

5.0 6 years ago

Pros:

Nothing questionable gets through, ever! Hands down, Trend is easily the best at keeping our system safe. I never have to worry about people clicking malicious links, because the messages that contain them are nonexistent.

Cons:

Everything has been smooth sailing. What's not to like about software that minimizes risk so well?

Verified Reviewer
Verified LinkedIn User
Computer Software
Used the Software for: 1-5 months
Reviewer Source

Need an email protection, search no more

4.0 7 years ago

Pros:

After install there's no much you need to do. Just sit and relax, this sw will do everything for you.

Cons:

I didn't like that my every email had a signature that it was scanned with this software. It didn't look good for me.

Chris
Owner in US
Insurance Software, Self Employed
Used the Software for: 1+ year
Reviewer Source

Overly Protective

4.0 6 years ago

Comments: Not bad protection for the money.

Pros:

The software certainly made you feel protected from anything that might be acquired through the internet.

Cons:

This software would flag/block a lot of the websites I would use regularly which made doing business sometimes a hassle.

Becky
Administrative Assistant in US
Mechanical or Industrial Engineering, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Trend Micro Review

5.0 6 years ago

Comments: We have this software on our office computers to protect against viruses and malware.

Pros:

This software gives us the assurance that we are being protected against viruses/malware.

Cons:

Not really a problem of the software, but I forget that it's there and I really should be checking it every now and then just to make sure it isn't finding things so I can alert our IT person.

Guillermo
University Professor in Telecommunications Enginee in Venezuela
Used the Software for: 2+ years
Reviewer Source

Security software used to identify and block threats to the system.

3.0 7 years ago

Pros:

- Security in different layers. - Detects security breaches present in the systems. - It allows to have good security in sensitive information. - Mobile security is very useful for our times.

Cons:

- It has presented the need to download patches to resolve vulnerabilities. - They could improve their support system.

Hemant
director in US
Entertainment, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Protection for Mac

4.0 6 years ago

Pros:

A very well known brand name, trustworthy in its lists of spam/viruses. Updates to new virus lists often. Not that expensive

Cons:

Makes mac a little clunky after install. Slows it down sometimes

Rachel
Sgt. in US
Law Enforcement Software, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source

Good Product for the money

4.0 5 years ago

Pros:

Provided the protection that I needed, doesn't slow down my computer and a great product for the money

Cons:

File seemed to take awhile to download on the installation, software needs to have more updates

Paul
Business Owner in US
Verified LinkedIn User
Used the Software for: 6-12 months
Reviewer Source

Decent functionality, but with drawbacks

3.0 7 years ago

Comments: Does the job, but not the best user interface.

Pros:

I've managed a Smart Protection install at a client site for several years. In general, it does a decent job of filtering out the junk and passing legitimate messages.

Cons:

The user interface is not well designed in my opinion. Often requiring additional steps to access info that should be at ones fingertips. Just because it's technical/ professional software should not preclude a degree of user friendliness.

Taylor
Salesperson in US
Food & Beverages, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

Definitely better alternatives

3.0 7 years ago

Pros:

Good malware protection, has password keeper, file encryption, and file shredding, and has a firewall booster

Cons:

Heavy performance hit, no hardened browser, webcam protection, and no unlimited plans which is a very useful feature to me