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About Tipalti

We automate the end-to-end payables process for over 3,000 customers. Accelerate accounts payable, payments, and procurement processes.

Learn more about Tipalti

Pros:

I also appreciate being able to create unique Payee ID's.

Cons:

Additionally, at times we're struggling with duplicate records since duplicate detection is based on ID and email.

Tipalti ratings

Average score

Ease of Use
4.6
Customer Service
4.6
Features
4.5
Value for Money
4.6

Likelihood to recommend

8.8/10

Tipalti has an overall rating of 4.6 out 5 stars based on 142 user reviews on Capterra.

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Filter reviews (142)

Deborah
Deborah
CEO in US
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Tipalti: The Payment Processor That Surprised Me

5.0 last year

Pros:

When I first signed up to use Tipalti as an affiliate marketer, I was hesitant. I've used other payment processors before, and they've all been a bit of a pain. But Tipalti surprised me.For one thing, the sign-up process was incredibly easy. It literally took me 3-5 minutes. And the interface is so intuitive that I didn't even need to read the instructions.But what really blew me away was how quickly and accurately my payments were processed. I was used to waiting weeks or even months to get paid by other processors. But with Tipalti, I received my payment right on time!Overall, I'm really happy with Tipalti. It's the easiest and most efficient payment processor I've ever used.

Cons:

Surprisingly, it was a simple process that went smoothly.

Verified Reviewer
Verified LinkedIn User
Food & Beverages, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Great software for accounts automation

5.0 2 years ago

Comments: A good platform with great customer support, saves a lot of costs and increases profits, suitable for many companies of different types and sizes.

Pros:

This platform works to automate accounts, especially accounts payable, use it to issue and track invoices and it gave a good result, saves a lot of time needed to manage payments to suppliers, is also useful in preparing the tax form and in transfers and settlement of payments and others.

Cons:

It is really a good program that is almost devoid of cons, but sometimes there are problems with the integration with the bank account. Also, errors may occur with the use of e-mail.

Chuck
Label Exec in US
Music, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Slow Payment

1.0 9 months ago

Comments: Horrible. I do not recommend this company and really wish DistroKid switches to another company.

Pros:

Nothing at all. The payment processing is inconsistent and slow.

Cons:

The slow payments. I was close to losing my place of living because the payments were so slow.

Ben
Director in UK
Staffing & Recruiting, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Simple to use and a wealth of functionality.

5.0 3 months ago

Pros:

Simple to use and a wealth of functionality.

Cons:

Cost. It can be expensive for an SMB and a lot of the functionality isn't used.

Azizah
Azizah
Office Management in Malaysia
Verified LinkedIn User
Telecommunications, 5,001–10,000 Employees
Used the Software for: 1+ year
Reviewer Source

E2E payment solutions

4.0 2 years ago

Pros:

CSV-based transaction files provide more distinguished adaptability. Our licensing software generates fees that may be simply formatted to coordinate with the transaction file's specifications. Tipalti has lessened the time it takes to collect and disperse quarterly royalties from days to hours.

Cons:

Among my complaints is that it is impossible to notify the approver that a rejected approval claim has been submitted. It might be helpful if invoices could be added to a pending payment order so customer can see the progress easily.

Verified Reviewer
Verified LinkedIn User
Financial Services Software, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

Great solution for our needs!

5.0 4 years ago

Comments: My experience was just as I expected. it was easy to handle and to extract data from. it simplifies the procurement process for us as a cross global organisation and we can use one platform and get rid of the ticketing system which is not so easy to handle and to follow.

Pros:

What I like the most in this app that it simplifying the process of procurement for us and it is such an intuitive app to work with.

Cons:

For my opinion the issue is not the SW itself is it to educate the other departments that needs to use this app and transfer all the data there. the integration with other apps in our orgnization were great and run smoothly.

Jonathan
Interpreter in US
Translation & Localization, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Get your payments everywhere

5.0 5 months ago

Comments: Great experience. I never had an issue with it so far.

Pros:

Tipalti allows me to receive my payments once they are sent by the payer really quickly. It has affordable fees compared to other platforms.

Cons:

Sometimes the transactions are processed immediately, and some other times it takes a couple of business days even if it is a recurring payment from the same sender and receiver.

Marek
CEO in Poland
Financial Services Software, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Tipalti Review

4.0 2 years ago

Comments: Overall, my experience with Tipalti was positive. The platform provided a robust solution for automating payment processes and improving financial operations. The accuracy and efficiency gained through automation were valuable in saving time and reducing errors. The customer support was responsive and knowledgeable, assisting with any challenges encountered during implementation and usage. While there were some complexities during setup and limited customization options, Tipalti proved to be a reliable and effective tool for managing payments and maintaining financial control.

Pros:

One of the things I liked most about Tipalti was its comprehensive payment automation capabilities. The platform offered a streamlined and efficient way to manage and process payments to suppliers, partners, and affiliates. The automated workflows and approval processes significantly reduced manual efforts and improved accuracy. The integration with different payment methods and currencies made international payments seamless. Additionally, the robust reporting and analytics features provided valuable insights into payment data and financial operations.

Cons:

While Tipalti had many useful features, one aspect I liked least was the complexity of the initial setup and configuration. The onboarding process required a significant amount of time and effort to properly integrate the platform with existing systems and workflows. Additionally, some customization options were limited, and certain specific requirements had to be addressed through workarounds. It would have been beneficial to have more flexibility in tailoring the platform to align with unique business needs.

Will
Music Producer in US
Music, Self Employed
Used the Software for: 1+ year
Reviewer Source

Bad and Frustrating

1.0 10 months ago

Pros:

I do not like anything about Tipalti. That's it.

Cons:

From persistent login issues, to its poor UI, the experience of using Tipalti has been incredibly frustrating and I resent having been forced to use it by some of the companies who pay me. I think any alternative in this space is superior.

Juan
Juan
CEO in US
Verified LinkedIn User
Computer Software, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

The perfect solution for my business

5.0 last year

Comments: One of the standout features is its ability to automate the entire payment workflow, from affiliate onboarding to coin selection to sending payments. This automation has dramatically reduced the amount of time and effort you previously spent manually managing payments.

Pros:

What I liked the most is its ability to completely simplify my affiliate payments. Before using this platform, I had to deal with a manual and tedious process that consumed a lot of time and resources. But now, I can automate the entire process, from affiliate onboarding to currency selection to sending payments.

Cons:

One of the things that I liked the least is its initial learning curve. At first, it can be a bit overwhelming to get familiar with all the features and functionality of the platform.

Domingo Antonio
Domingo Antonio
University average technician in US
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: Free Trial
Reviewer Source

The perfect solution for accounts payable automation

5.0 2 years ago

Comments: Its end-to-end approach to vendor payment management, which significantly simplifies billing and payment processes, and offers greater visibility and control across global payment transactions.

Pros:

One positive thing is that it provides a holistic cloud platform that greatly simplifies and automates complex provider payment operations.

Cons:

It has some limitations regarding the customization of the platform and the workflows, for this reason you may find restrictions when adapting it to some specific needs.

Mory
Mory
Business Analyst in Guinea
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Easy and professional invoicing software

5.0 2 years ago

Comments: A good work tool for all levels in invoicing and many others

Pros:

Invoicing is easy to do on software especially when you are initiated

Cons:

Not at all, I did not encounter any problems with this tool

John
John
Social Media Consultant in Italy
Verified LinkedIn User
Marketing & Advertising, Self Employed
Used the Software for: Free Trial
Reviewer Source

A payment automation solution that helps businesses manage their payment processes more efficiently.

5.0 2 years ago

Comments: Tipalti is a robust payment automation solution that can help businesses manage their global payment processes more efficiently.

Pros:

Tipalti streamlines payment processing for businesses, automating many of the manual processes associated with making global payments, such as tax compliance, payment reconciliation, and payment tracking, supports a wide range of payment options, including ACH, wire transfers, PayPal, and checks, allowing businesses to choose the payment method that works best for their needs, provides detailed reports on payment activity, giving businesses a comprehensive view of their payment processes and helping them identify areas where they can improve.

Cons:

Can be expensive, particularly for smaller businesses with limited budgets. Limited customization: While Tipalti provides a wide range of payment options, the software offers limited customization options, which may make it less flexible for businesses with specific needs.

Verified Reviewer
Verified LinkedIn User
Music, Self Employed
Used the Software for: 6-12 months
Reviewer Source

The solution to Payment Problems

5.0 3 years ago

Comments: Very great experience.
Very wide features.

Pros:

I used this Software for my payment Operations. It is very easy to use. Wide range of accessibility. Easy to access. Wide range of services. The Distrokid huge music distribution site also use Tipalti fro payment processing. Easy to use. Hassle free Procedure.

Cons:

Sometime it take bit more time to process payment otherwise it is great option for payment processing.

Roger
Managing Broker in US
Real Estate, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Tipalti's Approval Process

5.0 4 years ago

Pros:

Helps keep me aware of pending approvals and has all of the relevant data points displayed so that I don't have to go back to our CRM to confirm.

Cons:

Nothing really comes to mind as the system has always been reliable i.e. have never experienced downtime or had any connectivity issues.

Tipalti Response

4 years ago

Hi Roger, Your positive review for us is really greatly appreciated! It's amazing to note that you have no "cons" with using Tipalti, and we hope to continue that as we build toward even more user-friendliness and excellence with the product. Thank you!

Ismaël
Ismaël
Free-lance in Guinea
Verified LinkedIn User
Design, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

Software for making business payments

5.0 2 years ago

Comments: Very effective and recommendable for achieving objectives

Pros:

The diversity of areas affected by the software such as (Finance, Marketing, Finance, Accounting, etc.)

Cons:

Honestly no inconveniences encountered with the tool

Patrick
Finance Director in UK
Architecture & Planning, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

New User - Early Appraisal

5.0 2 years ago

Comments: Our AP controller left and we did not replace her. Tipalti automates half of what she was doing (setting up new suppliers, processing supplier invoices, setting up payment runs and actually paying suppliers) at a lower cost and the control environment is strengthened too.

Pros:

The product is pretty easy to use, the supplier management puts the emphasis on the suppliers to get details correct, and because they want to be paid they are motivated to do so. In addition, the control environment is strengthened with the screening of suppliers and the internal digital invoice approval process of invoices means budget accountability is strengthened. It also integrates very well with NetSuite, which is important as that is my book of record.

Cons:

The dashboard is not the best, it looks a bit out of date and could do with being refreshed. I would also like to see the product handle staff expenses and staff credit cards.

Reka
IT Support Specialist in Hungary
Publishing, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

A user-friendly software for managing payments

5.0 4 years ago

Comments: Our business uses Tipalti to manage the payments of thousands of users located all around the world. They all use different currencies and have different tax requirements, but with the help of this software, this is extremely easy to oversee.

Pros:

I am a user of Tipalti who is not particularly well versed in finances, but the platform is so easy to understand that even I can use it with confidence. I also received excellent customer service from Tipalti numerous times.

Cons:

I cannot say that there is anything I dislike about the software. I haven't had any major negative experiences so far.

Eyüp
Industrial Engineer in Türkiye
Financial Services Software, Self Employed
Used the Software for: 6-12 months
Reviewer Source

Tipalti Approve

5.0 3 years ago

Comments: I create my reports here and I can easily notice the parts I want.

Pros:

It is very nice that the analyzes are simpler and more understandable than other software.

Cons:

Correction of transactions is very difficult and complex. It needs to become simpler

Kevin
Kevin
Controller
Verified LinkedIn User
Marketing & Advertising, 201–500 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

Excellent service

5.0 8 years ago

Comments: Excellent SAS. Customer Support is top notch. Using this service has reduced our man-hours (and costs) considerably. There is a lot of back-end work to get it linked into your system but it’s worth it. We send weekly and monthly payments (qty in the thousands) and I’d hate to go back to doing this ourselves.

Pros:

Excellent Customer Support, I'd rank it among the best. You can actually CALL them (!). Sometimes you have to leave a voice message but they get back to your promptly; same if you email them. Uploading payment instructions is very straightforward.

Cons:

Knowing if a recipient is indeed “payable” is sometimes a bit difficult to determine. However, such recipients seem to be in hard-to-pay countries. Tipalti is always trying to improve things though.

Taylor
FP&A Manager in US
Health, Wellness & Fitness, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Tipalti - Great AP System!

4.0 4 years ago

Comments: Paying bills on time and adding the proper approval workflows. Tipalti has solved both of these.

Pros:

Tipalti is very user friendly and easy to review and approve invoices, along with adding and adjust approval workflows. The reporting capabilities are very useful and easy to run as well.

Cons:

The implementation was a bit challenging, switching from bill.com to Tipalti but that's expected when transitioning to most products.

Tipalti Response

4 years ago

Hi Taylor, Thank you so much for the strong and positive review! We are super thrilled that you are finding the product easy to use, as well as making great use of the reporting capabilities! Our team appreciates your business, as well as your positive review.

Ahmet Yakup
Sales Marketing Manager in Türkiye
Marketing & Advertising, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Useful App

5.0 2 years ago

Pros:

it really helped me in my sales work. I saw its effect in my account works. I'm sure users will be satisfied.

Cons:

Except for a few minor mistakes, I just found the customer service flawed, other than that it was a good experience.

Faina
controller in US
Financial Services Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Safe , secure and efficient way to process payables

4.0 4 years ago

Comments: I like Tipalti very much. Easy to use. Secure and efficient processing of large payments, paperless process is very good, allows access to many different approvers

Pros:

safety, efficiency, paperless processing, secure processing of large payments

Cons:

Processing and approving payments require few steps but program does not tell you that you still have few steps to complete.

Tipalti Response

4 years ago

Hi Faina, Thank you for giving Tipalti such a strong and positive review! Safety and security are a value that we really do emphasize in addition to Tipalti's ease of use and payment capabilities, so it's very wonderful to hear that you found the product valuable and effective in each of these categories.

Yehuda
Director of procurement and facilities in Israel
Marketing & Advertising, 1,001–5,000 Employees
Used the Software for: 6-12 months
Reviewer Source

Taboola

5.0 4 years ago

Pros:

Approve makes the procurement process super simple. It is extremely easy to implement, has a flexible and accurate approval flow and contains all the exact features a valid process needs without the complexity of other tools in its domain. Above all it is very user friendly, providing its users a great and painless experience.

Cons:

We as early adopters encountered the natural teething pains of a brand new system. Still, we found an extremely supportive team at approve ready to cope with any problem or issue. It was definitely worth it.

Chris
US
Media Production, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Straight Forward System!

5.0 8 years ago

Comments: Great system for the price. Overall great support when needed. Data is easily managed and we generally have a seamless AP schedule thanks to Tipalti.

Pros:

Easy to manage vendor payments Reconciliations are straight forward Payments are easily executed

Cons:

Lack of detail at times for error'd payments Lack of integration with our primary business bank provider - Bank of America