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Push Operations Reviews

4.6 (50) Write a Review! Canada Local product

About Push Operations

A single platform to schedule, track time, process payroll, manage staff information, and see real time labour reports.

Learn more about Push Operations

Pros:

Very user friendly, easy to navigate and understand.

Cons:

Navigating user permissions and categories can be confusing at times.

Push Operations ratings

Average score

Ease of Use
4.6
Customer Service
4.8
Features
4.3
Value for Money
4.6

Likelihood to recommend

9.2/ 10

Push Operations has an overall rating of <span class="">4.6</span> out 5 stars based on <span class="">50</span> user reviews on Capterra.

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Jo
Jo
Manager of Human Resources and Administration in Canada
Verified LinkedIn User
Hospitality, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Takes away the stresses of payroll

5.0 6 years ago

Comments: The easiest payroll system ever! complimented by an amazing support team. It doesn't get any better than Push Operations for payroll

Pros:

this is the easiest payroll system I have ever used! It is easy to maneuver your way around the system and it is so quick to complete. I have never been able to complete payroll faster than this system. This frees me up for getting on with other work. The support team are amazing! They are always so very helpful and courteous

Cons:

This is a tough question as it is very hard to find something that I dislike. If I really had to think of something I guess it would be that if I complete an offrun and there has been a stat day, I have to remember to make that calculation and add it to the run

Mike
Director Of Finance in Canada
Food & Beverages, 501–1,000 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Review on Push Operations

5.0 5 years ago

Comments: It's been overall very positive.

Pros:

Very intuitive, very easy to use. Small business, so they listen to what you need, and if there are any issue

Cons:

Customer service can be a bit slow sometimes; but often it's because I want something that added to the program that doesn't already exist.

Push Operations Response

5 years ago

Hey Mike, Thanks for the awesome review! We appreciate the honest feedback and we are always working on ways to improve new feature requests. -Tianna

Melissa
Customer Care Representative in Canada
Health, Wellness & Fitness, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Overall Happy

4.0 2 months ago New

Comments: I am overall happy with our experience with Push Operations.

Pros:

I liked that employee annual reviews could be stored on Push Operations and easily accessed,

Cons:

I don't really have anything negative to say. It is a pretty straight forward program.

Krystle
HR Manager in Canada
Hospitality, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

The features are very basic; I would like to see more HRIS functions as the HR items are primitive

2.0 7 years ago

Pros:

The look of the sight is appealing. It is easy for Managers to get comfortable with the software. Easy payroll application; I process payroll for 5 companies and use the application on a daily basis. I'm happy with the support that PUSH offers.

Cons:

I would like to see more use of the HR functions. I also find that there some functions that can be streamlined.

Amir
Administrative in Canada
Accounting Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Push operations review

5.0 2 months ago New

Comments: very good, reliable, easy to implement and

Pros:

Push Operations: Efficient workforce management with real-time data & support.

Cons:

Push Operations has a steep learning curve initially

Clint
Owner in Canada
Restaurants, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Best thing to come around for the restaurant industry

5.0 5 years ago

Comments: Our experience has been excellent very professional ad very helpful!

Pros:

Very easy to use and the scheduling made our lives easier!

Cons:

There isn't much we don't like! I would like to see if Push could talk to our POS company so our labour reports could work with our system!!

Push Operations Response

5 years ago

Hi Clint, thank you so much for the kind review. We're so happy to hear that your use of Push has made your life easier! - Trena

teena
CEO in Canada
Food & Beverages, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Push - scheduling

4.0 5 years ago

Comments: Overall, the experience has been above average. Guest experience is great.

Pros:

My team uses the scheduling feature. This saves several hours, with the team adding in their own availability and admin using the information to schedule 2 -3 weeks out.

Cons:

If employees work in more than one class, under the same company, they don't get just 1 T4 but up to 6 of them. It's a hassle.

Push Operations Response

5 years ago

Hey Teena, Thank you for the review and we appreciate the honesty. I would like to try and fix the T4 issue you are having. Can you send a bit more information about it to [email protected]? -Tianna

Verified Reviewer
Verified LinkedIn User
Restaurants, 51–200 Employees
Used the Software for: 1-5 months
Reviewer Source

Making Payroll Easy

5.0 6 years ago

Comments: PUSH has afforded us a level of transparency allowing us to drill down and understand exactly where our labour dollars are being spent; by the department, position, employee, and even the hour.
By using PUSH, we have streamlined our payroll processing allowing us to reduce not only the time it takes to run a payroll but also our overall labour costs.

Pros:

The software is straight forward and easy to learn. It has allowed us to better match staffing to demand and most importantly, control our labour costs. The support staff are friendly, responsive and very knowledgeable. They intuitively understand hourly labour in the hospitality sector.

Cons:

If PUSH could provide product updates faster it would be appreciated as there are a few areas for improvement with the software (i.e. employees cannot view timesheets on the time clock). But we are grateful for the platform they have developed and the support they continue to provide and are confident that their development team will have a solution within a few months.

Push Operations Response

5 years ago

Hey, Thanks for the great review! The employee clock ins and clock outs can be seen in the employees Push Scheduler once the hours are approved. We are moving away from time sheets because the changes on the sheets could not be tracked and sending it direct to the employees app gave them a greater line of sight. If you have a special case and have not heard from us yet can you contact [email protected] and we can do our best to make the system work for you. - Tianna

Verified Reviewer
Verified LinkedIn User
Hospitality, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great product for small/medium company

4.0 5 years ago

Comments: Labor management, scheduling and time & attendance issues.

Pros:

Very user friendly, easy to setup, excellent customer service.

Cons:

Could use some more reporting for auditing. Does not interface with Quickbooks yet.

Push Operations Response

5 years ago

Thanks for the great review! If you want to send an idea in on reports you think we could be missing you can do to "submit an idea" at the bottom of our home page. We would love to learn more about the reports you want to see. - Tianna

Jippy
Jippy
Restaurant Hostess in US
Verified LinkedIn User
Restaurants, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Good payroll software for our Restaurant.

4.0 6 years ago

Pros:

I work at a small Thai restaurant and needed a good payroll software that was easy and fast and this one didn't disappoint. I tried a few others but this one worked well for our needs. I liked the interface and it was pretty intuitive as well. My manager and I have been using for a little while and would recommend.

Cons:

It could have a little more q&a page to answer questions when learning but the customer support was good as well. I would like to use more to fully understand.

Push Operations Response

5 years ago

Hey Jippy, Thank you for the excellent review. I am glad that Push has worked for your restaurant. Thanks for suggesting more Q & A's I think that is a great idea.If you have any specific issues you want us to work on please email me at [email protected] and I would be happy to help you out and make sure those are built out for the next new user! - Tianna

Andrew
Head chef in Canada
Hospitality, 1,001–5,000 Employees
Used the Software for: 1+ year
Reviewer Source

Simple easy to use

5.0 2 years ago

Pros:

It’s simple. For scheduling, budgeting labour, ensuring everyone’s clocked in and paid. I also train others to use the program and that is simple as well

Cons:

A few quality of life changes could be made. But nothing major enough that I can conjure it off the top of oh head

Rick
Owner/GM in Canada
Restaurants, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Re: Review on Push Operations Payroll Feature

5.0 5 years ago

Comments: I am a one man show and Push Operations' Payroll Feature has enabled me to spend my limited time on being an effective leader focusing on the operations for the furtherance of the company rather than doing daily tasks to stay intact.

Pros:

Automated stat pay calculations, clock ins/outs, user empowered communication platform such as staff leaving special requests such as vacation pay, incorrect punch in/out notes, etc.

Cons:

I can't really pin point anything at this point but if I had to leave a feedback on its challenges are the development of its mobile apps to feature more wholesome and advanced usability for admin users.

Push Operations Response

5 years ago

Hello Rick, So glad we can help make your life easier! We have lots of new mobile features coming down the pipeline to help admins do more away from their desks. - Tianna

Craig
Managing Partner in Canada
Restaurants, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Push Software

4.0 5 years ago

Comments: We use a third party to process payroll and use push to generate the information

Pros:

Ease of use for the staff plus accountability for time off an shift change requests.

Cons:

Some of the challenges handling administrators access.

Push Operations Response

5 years ago

Hey Craig, Glad the system is working for you. If you notice access to be difficult we would love more information on that feedback. Contact our support email and let us know what is causing you problems. We may be able to fix it. Contact [email protected]. - Tianna

Paula
Senior Administrator in Canada
Food & Beverages, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Fantastic Product!

5.0 6 years ago

Comments: Excellent Product, Fantastic Support, Easy to Use, Professional & Concise

Pros:

The personal support and the emailed chat conversation that is provided after getting assistance. The reps are amazing!

Cons:

The "online manual" is not very helpful at all. That is definitely balanced out by the level/style of customer support provided though.

Push Operations Response

5 years ago

Hey Paula, Thanks for the great review! - Tianna

Martin
Owner in Canada
Construction, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Good Service

4.0 5 years ago

Pros:

Easy to use and very convenient. Love the ability to login and adjust hours for our guys

Cons:

Sometimes it doesn't capture employees login.

Push Operations Response

5 years ago

Hey Martin, Thanks for the great feedback. The system should be catching those employee logins. If you notice this continuing to happen please contact our support team at [email protected] and we can work on fixing that for you. - Tianna

Tara
Operations Manager in Canada
Hospitality, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

Time Saving

5.0 5 years ago

Pros:

The ease of running payroll with this system saves so much time and stress.

Cons:

One very small issue is that when you are creating push messages if it times out your draft is not saved.

Push Operations Response

5 years ago

Hello Tara, Thank you for your great review of Push Operations. I think your draft idea is a great one. We have an idea submission page that goes straight to our development team. Here is the link so you can submit your idea to us. https://docs.google.com/forms/d/e/1FAIpQLSe-bTEf6w4YGh-66trd3MKfxBX-C-pQJqEPO1ypLFvX_xHlYQ/viewform

Verified Reviewer
Verified LinkedIn User
Hospitality, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Pretty decent payroll and time & attendance software. Easy to use, good support, good value.

4.0 7 years ago

Pros:

Easy to use, visually appealing, pretty reliable. There is a smooth layout and it is pretty intuitive for navigating around the site.

Cons:

There is no direct integration with our POS system. Would be much better for transferring data and creating reports.

Jaclyn
GM in Canada
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Push makes it easy!

5.0 5 years ago

Comments: Push takes care of our payroll so we can focus our efforts and energy on our top priority - providing exceptional service to those experiencing fertility struggles!

Pros:

Push takes the reign on payroll so we don't have to worry about if things are correct or not, they get it right every time! It makes our company flow so much better and takes away a lot of anxiety and stress.

Cons:

Not necessarily a con, but when you submit a question to them you receive an auto e message saying they have received it. Getting another email, without the answer is not great, I would prefer to just wait for my answer.

Push Operations Response

5 years ago

Hello Jaclyn, Thanks for the great review! I understand getting the extra email can always be a little frustrating but we found that extra email helped people confirm we got the request, lowering the amount of people who emailed us a second time and helped us lower our response time. - Tianna

Anna
Senior Associate in US
Restaurants, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Great software for keeping track of daily activities.

4.0 6 years ago

Comments: It helps the store fun effeciently as possible and presents itself very user friendly.

Pros:

It is very easy to use and navigate so that I can teach our newest recruits with no problem.

Cons:

The side icons can be a bit confusing as some of the wording is the same.

Paul
CEO in Canada
Used the Software for: 1+ year
Reviewer Source

OUTSTANDING Do-It-Yourself Payroll and Scheduling Product! Goodby ADP and Ceridian!

5.0 7 years ago

Pros:

We moved from ADP and it was a night and day difference. The ease of running payroll and setting up a weekly schedule is hardly worth comparison. As well, the integration between timekeeping, scheduling, and running payroll makes services like ADP seem like complete dinosaurs. No need for a clunky time-clock - employees clock in and out on an iPad. Holidays are automatically calculated - Yay! I literally spend about 2 minutes to run payroll. Finally, submitting an ROE is as easy as clicking one button. Two major headaches removed from my workflow. This industry has been waiting a long time for a product like this. Don't think twice about moving to Push. Rid yourself of the pains of payroll and scheduling.

Cons:

Navigating user permissions and categories can be confusing at times. There have been a couple of times where I have had to contact customer support in order to locate a user permission.

Brad
Owner in US
Used the Software for: 1+ year
Reviewer Source

Using push has saved me at least 10 hours per month with scheduling and payroll services.

5.0 7 years ago

Pros:

I love the web interface. It's clear and easy to use and makes running payroll a breeze. Scheduling is incredibly easy and allowing different users separate permissions has helped me a lot in terms of delegating certain tasks to different staff. I have referred many people to push, and I will continue to do so.

Cons:

I don't like that the website does not work very well from phone/tablets. I can't approve hours or shift changes unless I'm at a desktop/laptop. This is quite annoying and I hope that you can fix this issue in the coming months.

Janelle
Office Manager in Canada
Used the Software for: 1+ year
Reviewer Source

Easy program for both staff and management to use

4.0 7 years ago

Pros:

The ability it gives the staff to find their own replacements for shifts. I can post the schedule and if anyone wants to trade or give up a shift, I know that the other person has accepted the change by the shift swap request.

Cons:

I have been using the system since April 2017 and have not found anything to complain about. The least liked feature would be the employee request screen that lists all asked for requests. Would be nice to sort by date and hide last years requests.

Rebecca
Accountant in Canada
Food & Beverages, 201–500 Employees
Used the Software for: 1-5 months
Reviewer Source

PUSH review

4.0 6 years ago

Comments: Overall, it's been a great experience that has expedited our payroll adventures at the company. From manual work to streamlining it online, we have increased our capacity to serve our employees and efficiently handling new problems that arise.

Pros:

PUSH is easy to navigate once brief overview of the online platform is reviewed. The photo clock in and clock out serves as an efficient and convenient way for employees and employers to match hours to a given schedule as well.

Cons:

There are many features and sometimes one function on the top tab must be entered before being able to access a page of interest such as earnings and deductions which could create increased time spent on accessing some functions.

Push Operations Response

5 years ago

Hey Rebecca, Thanks for the great review! The feedback you offered is great. If you could send more information to [email protected]. - Tianna

Debra
Owner in Canada
Used the Software for: 1+ year
Reviewer Source

Push has been fantastic, I have cut the time down on processing my scheduling and payroll

5.0 7 years ago

Pros:

The ease of having my schedule combined with my staff clock in and clock out, and have it communicate with my payroll has saved time and money doing stat count backs, processing ROEs T4s and really just everything.

Cons:

The scheduling module still needs work for ease of use, but is a work in progress. Excellent upgrades have been made in the year and a half that we have been using it. I am sure this will continue.

Krista
Director of Hotel Operations in Canada
Hospital & Health Care, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Use friendly

5.0 6 years ago

Comments: Push makes it easy to run payroll and has been a reliable user friendly system.

Pros:

Easy to use. Simple step by step online manuals. Excellent live chat option for assistance the reps in customer service are phenomenal.

Cons:

that it caters to restaurant scheduling. We are a hotel and would love to see the system grow and be able to code: hotel occupancy, arrivals and departures so that we could use the scheduling system in full.

Push Operations Response

5 years ago

Hey Krista, Thanks for the feedback I will tell my team about the feedback you have provided. I don't believe there is a plan to expand this year but it may be something we look at in the future. - Tianna