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Sage 50cloud Accounting Reviews

About Sage 50cloud Accounting

Complete, out-of-the-box-desktop accounting software, with secure cloud and mobile access, for small & medium sized businesses.

Learn more about Sage 50cloud Accounting

Pros:

Sage has been the bread and butter of accountants across the UK for many years. Once you have learned how to use it, it is easy to use.

Cons:

Cost: Sage 50cloud Accounting can be expensive, especially for smaller businesses. The cost may be prohibitive for businesses that are just starting out or have limited budgets.

Sage 50cloud Accounting ratings

Average score

Ease of Use
3.8
Customer Service
3.5
Features
3.7
Value for Money
3.5

Likelihood to recommend

6.7/10

Sage 50cloud Accounting has an overall rating of 3.9 out 5 stars based on 399 user reviews on Capterra.

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Petter
Petter
Parish Manager in UK
Verified LinkedIn User
Civic & Social Organization, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

A good, robust, accounting package

5.0 10 months ago

Pros:

I like the structured way the system is set up, and that it makes it very easy for seasoned accountants to work with the "nitty-gritty".

Cons:

I am not sure I would say there is anything I don't like, perhaps the one thing I find a bit complicated is the import function.

Sage Response

4 months ago

We're thankful for your review, Petter. It's great to hear you appreciate the structured setup and detailed accounting features of Sage 50cloud. We're here to assist with any complexities, including the import function. Your feedback helps us improve. Thank you for your support. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Daniel
Accountant in Poland
Accounting Software, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Sage slowly catching up with Xero, QuickBooks and others

4.0 last year

Comments: It is definitely getting better and better but still lagging behind Xero or QuickBooks

Pros:

It now does most, if not all of the things expected from online software for bookkeeping and accounts.

Cons:

The feel is still old fashioned, not very intuitive, though for people coming from desktop Sage this should not be a problem. Still not many apps link with Sage, compared to e.g. Xero

Verified Reviewer
Verified LinkedIn User
Environmental Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Please stay away for your own sanity.

1.0 last year

Comments: Horrific experience. Data integrity is not something they concern themselves with in their software. Our files got corrupted. They couldn't tell us how or why and told us some third party data repair people to contact. I don't believe they have anyone left who actually understands the code of their software. Their data repair team is one person and he could not solve it. I was in utter disbelief that after not being able to fix our data that they told us to try some third parties. So you risk losing your company data using this software. We can't generate legitimate income statements or balance sheets anymore and are having to switch to a new provider.

Pros:

The software is pretty easy and intuitive and would be good if it worked, but it fundamentally does not work. Not like it doesn't work for us, it just doesn't work and they can't tell us why. By not work, I mean scenarios like you enter a purchase invoice for inventory and the inventory number doesn't go up by the amount you bought and then the program adjusts starting inventory values (from 15 years ago) on the fly.

Cons:

It is not remote capable like it says. Our files get corrupted constantly and they blame it on the cloud computing. We have corruptions that no one at sage knows how to fix and they don't continue to fix it. They have no problem leaving a small business dangling and had the audacity to refer us to a third party. They don't have any recommendations or help on how to avoid corruptions. They don't have any utilities to help fix the corruptions we have. Their solution is to usually restore from a backup, but they don't have anyway to download and re-upload transactions from the period between the backup and current so you have to print off all your old transactions and then re-enter them. In the cases where they do manage to fix a corrupted file, they charge you for that "privilege". The software also doesn't necessarily keep debits and credits in balance. They're posted solution for this are some custom admin transactions to force balance, rather than find the source of their own non-double entry errors. If for example the accounts receivable ledger doesn't match the sum of the customer sub-ledgers, they don't have a way to see what their program got wrong, they tell you to do an adjusting force balance entry. Same goes for inventory and accounts payable. It may be related to our unsolvable data corruption issues, but again, they don't have a solution for the underlying missed transaction - they say to ignore it and force the books to balance.

Leslie
Purchasing in US
Chemicals, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Sage50 review

4.0 4 months ago

Comments: Overall the experience with Sage has been positive.

Pros:

Ease of use. Unlimited number of products, customers and vendors you can have.

Cons:

There is a limited number of characters you can enter into shipping and billing addresses

Sage Response

3 months ago

Hi Leslie, thank you for your review of Sage 50cloud accounting. I'm pleased you're finding it easy to use and having an overall positive experience. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://na.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Carl
CEO in US
Accounting Software, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Product Activation

5.0 5 months ago

Comments: Support and honesty is not their best asset. They are being dishonest and not honoring their perpetual licensing agreements.

Pros:

Very good Accounting Software at the time of purchase, Not so any longer.

Cons:

Peachtree has taken it upon themselves to deactivate perpetual licenses that I have purchased, meaning I have versions 2009, 2011, 2013, 2020 that I use for several different clients. I can no longer use these on my different computer or reactivate them on a new machine. They are trying to force me to upgrade to their cloud accounting system and I do not want my clients information on anyone's cloud. This is the primary reason I purchased Sage accounting to keep data on my own computers. Sage does not have the right to force me to keep my accounting records on a cloud not do they have the right to cancel my perpetual licenses. This action by Sage is nothing less than dishonest and is cheating the customers that the say they value. I have been using Peachtree accounting since their very first version in the early 1990s. now I have to find or write a software to fill my needs.

Sage Response

4 months ago

Dear Carl, We sincerely apologize for any inconvenience caused by the license activation issues. At Sage, we value our customers and their data privacy. We are committed to resolving your concerns and ensuring your data remains secure on your preferred platforms. Please reach out for assistance. Best, Bethany McDermott Customer Marketing Manager at Sage

Luiza
Manager in Romania
Newspapers, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Cloud accounting

4.0 9 months ago

Comments: Very easy to use, overall Sage 50cloud Accounting is a great accounting mate.

Pros:

If you are used to Sage is very easy to use and setup. It includes a lot of helpful features and great reporting features. Support is great.

Cons:

Sometimes the loading speed is just awful (my internet connection is very fast, do not blame my side), slow loading. UI can be upgraded a little, but this is not a deal breaker.

Sage Response

4 months ago

We're grateful for your review, Luiza. Your insights on Sage 50cloud Accounting's ease of use and support are invaluable. We're actively working to improve loading speeds and the user interface for an even better experience. Thank you for choosing Sage. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Liam
CMO in UK
Automotive, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Sage Accounting

5.0 7 months ago

Comments: Sage is one of the best accounting software i know. Is not perfect but the way is build makes it easy to use and a good accounting software.

Pros:

Working with Sage is not hard at all, is was build to be intuitive and easy to sue. After connecting it with the bank account reconciliation works great and is very fast to do. Downloading the reports from Sage is easy they are very informative and complete.

Cons:

Slow loading problems are very frequent.

Sage Response

4 months ago

Hi Liam, Thank you for your positive feedback on Sage 50cloud Accounting. We're glad you find it intuitive and helpful. We acknowledge the slow loading issue and are working to enhance performance. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Denise
Director in UK
Wholesale, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Sage for accounts

5.0 3 months ago

Comments: I have used sage for many years and Ann very happy as the ease and reliability

Pros:

That can share with colleagues and work remotely at home

Cons:

Nothing completely happy with this product never let me down

Sage Response

3 months ago

Hi Denise, Thank you for your glowing review! We're thrilled to hear that Sage 50cloud Accounting has been reliable and easy to use for you and your team. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Anna
payroll administator in Ireland
Hospitality, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Sage software

5.0 3 months ago

Comments: very good accounting program at both basic and advanced levels

Pros:

basic appearance of the program, simple and clear accounting program

Cons:

Difficult contact with customer service, It's difficult to contact by phone

Sage Response

2 months ago

Hi Anna, thank you for your positive review of Sage 50cloud Accounting! We're thrilled to hear you find it simple and clear. We apologize for the difficulty in contacting customer service and are working to improve this. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews

Rebecca
Rebecca
Virtual PA in UK
Verified LinkedIn User
Accounting Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

Great product.

5.0 10 months ago

Comments: Great! No issues at all and would recommend to others with an accounting background.

Pros:

Written for Accountants, but, not over complex to use.

Cons:

Expense, but, you do get helplines which are super.

Warren
General Manager in UK
Computer & Network Security, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Sage Accounts - The complete solution

4.0 2 years ago

Comments: We have used Sage for years, and have no intention of moving. We're used to it's GUI and it just works.

Pros:

There's so much to like. The interface, although hasn't changed for a number of years, is incredibly easy to use. The screens are quick to move around, and the support, should you need it, is awesome. Really friendly guys on the phone and sympathetic.

Cons:

The fact that there isn't a mobile App is disappointing. We have also found that the latest Windows builds are incredibly heavy on the CPU and RAM, which makes for older PCs to be a problem.

Dorothy
Finance Assistant in UK
Hospitality, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Very Familiar

5.0 last year

Comments: I prefer sage software as I am more familiar with it.

Pros:

The aesthetics of it and how easy it is to move form one company to another as it was taught in university - has the familiarities of the software

Cons:

It's quite expensive for some small business like ourselves - but can be cheaper

Brittany
Accounts Receivable in US
Consumer Services, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Sage 50Cloud

5.0 last year

Comments: Great software for everyday use in accounting & keeping track of payables / receivables.

Pros:

How easy it is to manage and use on a daily basis.

Cons:

Some days it's a bit slow, especially trying to load past reports or sending out statements.

Isabelle
manager and accounting in Canada
Entertainment, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Good product but not so easy to use

5.0 last year

Pros:

It was the first system I have learned to do book keeping so it's easy enough for a newbie to learn the basics.

Cons:

Don't make a mistake because it is hard to modify an entry.

matt
Accounts assistant in UK
Verified LinkedIn User
Accounting Software, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Sage Review

5.0 last year

Pros:

Allows easy processing of invoices and tracking of money received. Simple enough interface for a beginner to get used to. Processes can be done very quickly with the way it is designed.

Cons:

The UI looks very outdated and has not really changed since release. Very crowded interface.

EmmaLeigh
Director in UK
Furniture, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

long time user of sage review

5.0 last year

Pros:

I love how straight forward it is to use Sage Accounts, nothing overly complicated.

Cons:

It's not easy to customise reports, this could be improved

Verified Reviewer
Verified LinkedIn User
Computer Software, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

SME accounting buddy

4.0 last year

Pros:

I would say sage50 it's a very easy to use and easy to work with accounting solution for small business who doesn’t need so much overhead when it comes to keeping their books good and nice.

Cons:

It's a good tool for small businesses and there's little to nothing not to like about it.

RAEGAN
ACCOUNTANT in US
Accounting Software, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Would Not Recommend-Not Reliable

2.0 11 months ago

Pros:

I loved the thought of accessing my Sage 50 platform via the cloud services.

Cons:

This was not a reliable method of accessing Sage 50. It fails to load repeatedly and little help from customer service to resolve the issue.

Alden
Admin in US
Information Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Business practices

2.0 2 years ago

Comments: Sage 50 has performed inconsistently for the past year. We migrated from the desktop version. We intermittently required their support to reestablish connection to our network. Today they refused to assist unless we upgraded our support at 2X the cost. Sketchy business practices.

Pros:

History data is valuable for review of trends

Cons:

Business practices are unprofessional at best.

Gabe
CEO in US
Food Production, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Total garbage!

1.0 2 years ago

Comments: Absolute garbage!

Pros:

Loved it years ago when it was simpler to use, was less bloated, and customer service was awesome. It no longer is.

Cons:

Problems arise, and the tech departments have NO CLUE how to fix the program. My list of issues goes on and on, after talking repeatedly with their tech team. They're a complete waste of time! First, it takes HOURS to get a hold of anyone to get on the line, and/or to call back. And when they do, if things need to be escalated, well GOOD LUCK with that! You'll be lucky if they call you back in a day or two! In the meantime, your program is jacked! We're paying for cloud backup. It worked fine until we installed one of their upgrades. Now it no longer works. Want to know why? Yeah, we'd like to know why, too! Their tech team was UNABLE to figure it out! Can't update any of my user security settings. Just NONE. They're all grayed out. Why? Well, your guess is as good as their tech team, because they don't know why either! Done. I just instructed my accounting team to backup all they can, and we're moving over to Quickbooks. They can't possibly be as pathetic as Sage 50 / Peachtree!!

Rosie
owner in Canada
Real Estate, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Very poor customer service no support for issues which affect the business

1.0 2 years ago

Comments: we have a number of companies and the customer support for issues is very poor i am told have to wait 2 days to get access for the software i am paying for so i have to stop my business for two days so sage can help me get access the online help chats just keeps going in circle's

Pros:

unable to comment as 9 out 10 times does not work

Cons:

if we are paying for a service we should not wait day to access the sevice

Linda
Director of Operations in Canada
Health, Wellness & Fitness, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Good Accounting Software

4.0 2 years ago

Pros:

Ease of use is what we enjoyed using this software

Cons:

We manufacture products therefore needed lot control however SAGE50 only allows serial lot control which made it more overall work to control our products.

Andrew
Commercial Manager in UK
Construction, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Easy to use and cost effective.

5.0 2 years ago

Comments: I have been using Sage 50 for the past 4 year and I am extremely satisfied with the results. The software is user-friendly and easy to navigate, which has made it easy for me to manage and keep track of key accounts, income and expenses (PO’s)One of the things I like most about Sage 50 is the customisable dashboard, which allows me to see all important information I want at a glance. I can also create custom reports and track any metric I wish which has been extremely helpful.The software also integrates seamlessly with other tools and platforms, which makes it easy to share data with other team members.Overall, I highly recommend Sage 50 for anyone in need of a reliable and efficient accounting software. It has made managing the financial side of business so much easier and has given me the peace of mind to focus on growing the business.

Pros:

Easy to integrate and set up, updates don’t have an effect on the business and haven’t ever been detrimental to the “Day to day running”. Ability to add users as required is massively beneficial, raising orders, invoices and managing accounts/debtors is so simple.

Cons:

The frequency which it can freeze by trying to cancel an action, is very poor. Surly “cancel” should do just that.

Prof Cephas
Prof Cephas
Investment Manager & CEO in South Africa
Verified LinkedIn User
Financial Services Software, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Super Integrated Cloud Accounting and Finance app

5.0 3 years ago

Comments: I found this accounting software to be very useful mainly to small and medium size companies and to a limited extent, to some large companies. It performs all the basic accounting functions relating to accounts receivables and accounts payables, inventory management, cash management and budgeting and compiling and producing financial statements.

Pros:

1. Sage 50c offers user friendly navigation tools such as the menu bar, the tool bar, system navigation and function and shortcut keys. 2. The software has cloud storage 3. A user can easily create and setup a new company using the Auto Setup facility 4. One can also easily create and edit general ledger accounts, inventory categories/items, supplier and customer accounts, among others. 5. A user can easily import/export data from other sources. This saves a lot of time. 6. The software is integrated with other apps, for example, Microsoft emails and excel

Cons:

1. Sage 50c requires proper and adequate training. The training is expensive 2. On average, it is expensive to buy this accounting package. 3. The integration with other apps (accounting and non-accounting) is still limited. 4. Sage 50c does not run on some operating systems, for example, windows NT.

Christine
Accounts Manager in UK
Construction, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

My favourite accounting software by a clear mile - Sage is in its own league

5.0 2 years ago

Comments: I love using sage, i use daily in our business, if ever i need assistance from a Sage expert they are available by phone, online chat, or you can jump in daily webinars that run all day for a quick bit of help/ advice. I would never use a different accounts programme, sage has no limitations.

Pros:

Its so user friendly, its so easy to teach people how to use it when they are new to sage. It has an incredible amount of detail in its reporting features - it is very clever, it links with outlook - you can get very inexpensive add ons to aide with credit control. Its so cheap compared to other systems yet so much more efficient. Sage will always be in its own league when compared to others.

Cons:

I have no cons to report, I have found zero issues/ cons whilst working with it for over 10 years.