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TurboTax Business Reviews

About TurboTax Business

Tax solution designed for small to medium-sized businesses and includes eFiling options.

Learn more about TurboTax Business

Pros:

Integration with third party entities like banks and stock trading firms makes it incredibly easy to input data without a lot of manual intervention.

Cons:

I do not recommend TurboTax because their customer service is terrible.

TurboTax Business ratings

Average score

Ease of Use
4.5
Customer Service
4.0
Features
4.6
Value for Money
4.2

Likelihood to recommend

8.4/10

TurboTax Business has an overall rating of 4.6 out 5 stars based on 254 user reviews on Capterra.

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Filter reviews (254)

Maureen
Maureen
President in US
Verified LinkedIn User
Accounting Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

TurboTax for Business review

4.0 10 months ago

Comments: only tax software option affordable to meets needs

Pros:

completes returns i would otherwise have to fill out by hand

Cons:

requires an amount of navigating to get the software to put things when I want them to go.

Dawn
Office manager in US
Consumer Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Great for small businesses owners

5.0 7 months ago

Comments: Turbo tax is very user friendly. I recommend it to all my friends. It finds deductions I didn't know about and calculates everything for me quickly and efficiently as I go through it.

Pros:

Turbo tax makes it easy to understand what information is needed to fill out my tax returns and asks questions to make sure nothing gets missed

Cons:

It's time consuming to do my taxes. There are a lot of steps to get done in order to complete them

Kenneth
Window cleaner in US
Consumer Services, Self Employed
Used the Software for: 2+ years
Reviewer Source

The only tax prep. Company i use every year

4.0 4 weeks ago New

Comments: My overall experience with turbotax. Despite the constant
Selecting no for premium plans. Basic plans. Regular plans is a good experience. Because i've always done my taxes with them.Never with any other company

Pros:

The thing that I liked most about turbotax is how easy it is for me to upload my W2. Information and then filling in my personal information makes doing taxes way less.Hectic

Cons:

I would have to say constantly asking 4 YouTube, pay for this pay for that basic plan for this premium plan for that. They should just put it all in one bundle and if it's a free service it should be free should not cost in the end

Chris
Chief Marketing Officer Administrator in US
Hospital & Health Care, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Good software for startup businesses.

3.0 5 months ago

Comments: Overall, we have had a good, but not great experience with TurboTax. I would recommend at least consulting a CPA in conjunction with this as your business matures.

Pros:

Seems to function as we need it to, along with providing the data and information that we need.

Cons:

There are some things that a CPA might catch sooner than the software will. Customer service can take a while to reach.

Tanner
Integrity Engineer in US
Oil & Energy, 201–500 Employees
Used the Software for: 1+ year
Reviewer Source

The ONLY way to do Taxes

5.0 3 months ago

Comments: TurboTax for Business is anyone and everyone. The most simplistic way to do your tax returns.

Pros:

This is the only way to do Taxes for my family. It walks you through everything with explanations and tells you exactly what you need for each step.

Cons:

The only con was that there were sometimes I needed my old tax returns, and it wasn't straightforward finding them.

PATRICIA
Tax Preparer in US
Accounting Software, Self Employed
Used the Software for: 1+ year
Reviewer Source

Turbotax Business

4.0 last year

Comments: I filed business returns, rental property, Individual and business taxes. The software is more advanced for these types of returns.

Pros:

Able to process business returns with ease and accuracy

Cons:

I think the price is too high, It could be more affordable like the home version

Renee
Direct Support Professional in US
Hospital & Health Care, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Excellent software for small business taxes!

5.0 2 months ago New

Comments: TurboTax Business thoughtvof everything, including expenses I had not thought of. My tax right offs went well above what I originally thought they would be which made my refund several hundred dollars more then I originally estimated.

Pros:

I started a small business 2 years ago & needed to be able to write off my expenses which were close to $10,000. TurboTax business was my choice after reading plenty of reviews on other small business tax help programs. I was able to file with turbo tax business with my normal w-2 income as well as include my small business. It helped tremendously when it came to my tax bracket & the amount of a refund I was able to to receive from filing along with my business expenses.

Cons:

I don't have anything to really compare TurboTax business with since it was my first year filing & can't think of any reason I would use any other software when doing my 2024 taxes.

Harold
owner in US
Investment Management Software, Self Employed
Used the Software for: 2+ years
Reviewer Source
Source: SoftwareAdvice

Bug in Business Software downloading

1.0 11 months ago

Comments: Terrible!!! Look under con part to see what Issues I had.

Pros:

Nothing was good since I was unable to get software downloaded ok.

Cons:

- unable to download business software package or uninstall it. - Spent 5 hours on phone with technical staff and they could not resolve the issue. - Technical staff not familiar with potential issues and are not understandable. - Every year there is an issue with Turbotax Business Software - Trusts should not be part of Business software package. - I was able to easily download Turbotax Premier software OK.

Christine
Christine
Director of Operations in US
Verified LinkedIn User
Accounting Software, Self Employed
Used the Software for: 2+ years
Reviewer Source

Efficient Tax Prep Software

5.0 last year

Pros:

I like that TurboTax Business is easy to use. It provides prompts and moves you along the process quite quickly. I have a super small business, so it literally takes me less than an hour to get my taxes done.

Cons:

The only real issue I have is the price point. However, if I were to hire a tax consultant, I am sure I'd pay double.

Naima
Tax consultant in US
Accounting Software, Self Employed
Used the Software for: 1-5 months
Reviewer Source

Not a bad software

4.0 8 months ago

Pros:

The functionality is easy. Going back and fixing errors is easy as well.

Cons:

Hard to get rid of some errors...having to to go thru pape by page instrad of having a list of items or outline of the thibg we are working on.

rene
Small business owner in US
Environmental Services, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

You need this

5.0 last year

Pros:

The easiest way to do taxes for my small Business. It’s so easy to use .

Cons:

Nothing , works great for my needs with my small Business taxes .

Daniel
Owner in US
Construction, Self Employed
Used the Software for: 2+ years
Reviewer Source

Makes filing taxes easy.

5.0 2 years ago

Comments: I have been using Turbo Tax for 20 years. It is very thorough and I have never been audited. I feel confident that I am in compliance with the tax laws.

Pros:

It asks all the questions so you don't leave anything out.

Cons:

I couldn't think of anything except that you have to pay to file the state portion of the tax.

Merribeth
Real Estate Broker in US
Real Estate, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great Bang for the Buck

5.0 2 years ago

Comments: Overall, it has been amazing. I can do my own taxes, knowing that I have gotten all the deductions I deserve.

Pros:

I love that it does all the calculations. I also like that I can import my previous year to ensure I do not forget an expense/deduction. The software also asks me questions, to see if I have missed anything.

Cons:

Sometimes with unusual situations, you have to override the software. In these cases, you need to know exactly how to calculate these items. Customer service is very helpful with this.

India
US
Verified LinkedIn User
Used the Software for: Not provided
Reviewer Source
Source: GetApp

Yearly Turn to TurboTax to file my own taxes

4.0 7 years ago

Pros:

Turbotax will keep prior years information saved for next years taxes if you have not had any significant changes you can easily file your taxes without having to locate documents for filing the EITC, employer information, household information etc. There is no cost to file your federal taxes with Turbotax. It sends reminders when your tax return is estimated to come. It allows for you to have access anywhere being it is web-based and anywhere you have internet access you can access Turbotax. It has a forum for questions and answers for anyone to review and a free estimation of your tax return estimator. It allows you to review your taxes for any errors or mistakes. If you remain idle too long the software will automatically log you out. It allows users to file their own taxes. They have areas to explain questions asked on taxes. It is user friendly. With so many users it should not allow you to access your taxes and then force you to upgrade the next year and if you do not it will vanish your information in front of your face which is sort of rude if you ask me. They should just delete if after they send the information or at the end of the tax year your filing for ask would you like to take out to save next years information for fast and easy convience? People would be more inclined because they have the money to do it to be taken out. What if I do not want to upgrade and needed to amend a tax year and they erased the information what happens then?

Cons:

It only saves your information if you pay to upgrade the software if you do not pay your information is lost and you have to input everything like a first time user. There is a cost for your state taxes but it does not seem to be as detailed for state taxes as it is for federal as far as claiming the EITC through State Taxes as well. Because people fraud taxes some answers in the forum or vague and for people really wanting the answer it really is not presented as a yes or no. Maybe they can have a ask a legal question regarding your taxes feature for answers to tax related questions and provide that as an additional service where the question is emailed to you. Are for an a la carte flat fee with the upgrade you have the option to have lawyer/irs agent answered tax related quesitons with definite answers provided in a general forum and have a per day usage charge deducted from taxes or something of the sort. Then you can really do your taxes without having to consult someone, then finish your taxes later.

BRANDON
Attorney in US
Law Practice, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Gets worse every year that goes by

1.0 5 years ago

Comments: TurboTax is a one-stop-shop for the two certainties in life, Death and Taxes, because by the time you're halfway through using their product, you'll be sure to want to blow your brains out.

Pros:

The only thing I used to like is that it would sync with other free Intuit products like Mint, but the new version is so buggy that even syncing doesn't work

Cons:

1. Suprise charges. Anything you do will sneak attack you with an upcharge for a necessary feature when you're halfway through. For example, the business version will charge you about $175 just for the software, then another $60 or so for your state, and if you're in NYC, it'll try to charge you even more for the city. Even their phone support team didn't know if NYC and NY State were necessary concurrently. The free version of the personal version hits you about halfway through with a surprise, "if you want to add a 1099, you have to pay us." 2. Bugs galore. The software logs you out, won't accept your password when you try to log back in, and won't let you reset your password. More wasted time. 3. Phone support is near non-existent, and the few staff members who do man the phones appear to lack information and authority to necessary to provide effective assistance. Also, you have to go through a phone tree where you may as well have to answer three riddles and sacrifice your firstborn to get to a human, and by the time you get that poor bastard on the other end of the line, you're seeing red and using every ounce of willpower not to take out your rage on the poor soul who is no doubt underpaid by a corporation that singlehandedly lobbied (successfully) to ensure that your taxes could not be done for you automatically by states for free.

Andy
Self-Employed in US
Music, Self Employed
Used the Software for: 2+ years
Reviewer Source

Amazing for Business Owners and Self-Employed

5.0 4 years ago

Comments: My overall experience has been amazing. Truly a helpful solution to doing your taxes and it is a fraction of the cost of a CPA. Every dollar can count when you're self-employed so saving that little bit during tax season and being at ease knowing you're using a great platform has helped a ton. Highly recommended!

Pros:

TurboTax saves a lot of money versus going to a CPA for tax season! It's highly intuitive and easy to use, even while being self-employed and owning my own business. Every year, the financial landscape changes and different sources of income come and go, but TurboTax asks you so many specific questions while working on your tax return that it makes figuring everything out very easy. In cases where I have been confused, a quick google search yields many results from their site and customer support, which have answered every question I've ever had. I've heard that their customer service and guidance is amazing but I haven't needed to use it.

Cons:

Occasionally there is a vague question but that is very rare and usually easily answered. Also, at the end of your return, if something is wrong, it won't process its final analysis so you need to go back and find the problem. Sometimes it's easy to find and other times they don't make it pop out so you have to search for a bit to figure out what was missed or what is incorrect.

JAZZMEN
CEO in US
Design, Self Employed
Used the Software for: 2+ years
Reviewer Source

Turbo love

5.0 3 years ago

Comments: My overall experience was phenomenal i couldn't of asked for a better tax company to handle my finances.

Pros:

I love that turbo always filed my taxes upon no issues nor delays. I always got paid on schedule and they always help fix any issue virtually 24/7.

Cons:

I cant say i least like them the company is a great business completely professional i couldn't find any bad reason to dislike the company.

Verified Reviewer
Verified LinkedIn User
Biotechnology, Self Employed
Used the Software for: 2+ years
Reviewer Source

User friendly software

4.0 6 years ago

Pros:

Has contextual help making it easy for users to navigate through

Cons:

Can provide better details on the tax breaks and the tiers based on income

Intuit Response

6 years ago

Thank you for taking the time to review. It's delightful to hear the program was easy for you to use and navigate. If you're looking for help with a taxes, look no further than our Community website. This online resource hub has a wealth of knowledge articles and other users you can engage with to gain additional insight into how to handle your taxes. The following link will guide you there. Additionally, you can get into contact with a QuickBooks-certified bookkeeper or accountant on our ProAdvisor website if you'd like to work with someone more directly: https://quickbooks.intuit.com/find-an-accountant/ Thanks again for reviewing QuickBooks! Clay, The QuickBooks Team

Ken
Faculty in US
E-Learning, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Makes Taxes Easy

5.0 4 years ago

Comments: Overall, I love using the software. Makes doing taxes quick and gives me the confidence that I didn't miss anything. Also, the auto-calculations ensure that there are no mathematical errors on your part.

Pros:

I have used TurboTax for Business for years. In addition to being an employee, I also have some of my own Sole Proprietorships. The software walks a person step-by-step through every aspect of his taxes, accounting for all his income and also for all possible deductions and credits. It auto-calculates the totals. Also, you can use the software to file your taxes electronically, which usually results in a very quick refund, if any is due.

Cons:

Occasionally, there are special circumstances when you have to do a manual over-ride of the software's calculations, but if you do that then there are times when you can't use the software to file electronically. Your calculations will still be correct, but you'll have to file a printed paper copy and send through the mail rather than electronically. This isn't the case with all manual over-rides, but it can happen.

Joseph
LCPC in US
Mental Health Care, Self Employed
Used the Software for: 2+ years
Reviewer Source

Sole Proprietorship Taxes

5.0 6 years ago

Comments: Overall, turbotax business is a very good product. It has worked for my practice and as a sole proprietorship it is all that is needed versus an accountant. If you need it for an LLC that is too big, an accountant may be a better choice. If one is self-employed, small business, combines personal and business income, then I would highly recommend.

Pros:

A. The user interface is friendly compared to other tax software B. The online version at intuit is user friendly in that you can stop & go anytime you want when filling out sections C. Finds a good amount of credits and deductions I never realized existed as a sole proprietorship and money loss. D. Does a good audit/check at the very end so everything appears filled properly E. Cheaper than an accountant for a small business

Cons:

A. The tax breaks & credits at the state level sometimes are not always there B. Some sections are a bit confusing but if you cross check the description or on the IRS website it becomes more self explanatory C. Works well for self employed and small business but larger institutions might have more of a headache

Verified Reviewer
Verified LinkedIn User
Computer Software, 10,000+ Employees
Used the Software for: 2+ years
Reviewer Source

TurboTax crushes the competition

5.0 4 years ago

Comments: I'm so glad that I switched to TurboTax many years ago, I can't imagine using anything else at this point.

Pros:

Integration with third party entities like banks and stock trading firms makes it incredibly easy to input data without a lot of manual intervention.

Cons:

The artificial intelligence could use some improvement where it thinks that you want to do a particular task, but it's not always accurate.

Savannah
CFO in US
Retail, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

TurboTax Business

4.0 3 years ago

Comments: I would continue using if you are trying to avoid paying a CPA to do the taxes for you. However, I have to reiterate that you need experience in business taxes to make sure it's done properly and won't cause issues later down the line.

Pros:

The ability to do it yourself. It's downloadable and you can efile once you are completed with the return.

Cons:

You have to know what you're doing. If you are no experienced in business taxes you can easily make a mistake. Also, there is no business support for this program. They only offer technical support.

Verified Reviewer
Verified LinkedIn User
Broadcast Media, Self Employed
Used the Software for: 2+ years
Reviewer Source

Tax time savior

5.0 5 years ago

Comments: I love TurboTax for organizing my finances when tax season rolls around. It walks me through every step and explains things really well. I highly recommend it for those who don't have just a simple W-2 to file.

Pros:

I love that TurboTax walks me through all the potential areas of deductions and credits that I wouldn't know of otherwise.

Cons:

The only thing that's a little bit of a pain is that it comes in a CD, and you have to go through a whole thing with support if you don't have a disk drive on your computer and want to download it from the internet.

Michelle
Seamstress in US
Arts & Crafts, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

TurboTax Business Used to be Great!

3.0 4 years ago

Comments: My overall experience used to be great but after the stimulus diabocle I have to say it has been horrible. I would suggest using anywhere else besides TurboTax to do your taxes. Whether you go to the office or do it yourself online through their "easy to follow" format, they still make mistakes on your behalf.

Pros:

I used to love TurboTax Business when it came to getting my taxes done every year. After the first round of stimulus checks went out to the American public and I did not receive mine because of a TurboTax error, I was very upset. I as well as many other users tried to let them know on social media about the issue but they waited days before addressing the problem!

Cons:

When millions of Americans were receiving their first and second stimulus check with ease, I was still waiting on both because of TurboTax! They promised to rectify the mistake as quickly as possible but it took about 2 months for the first stimulus to finally reach my account via direct deposit and another month for the second. I do not recommend TurboTax because their customer service is terrible!

Casscilla
Casscilla
freelancer in US
Verified LinkedIn User
Computer Software, Self Employed
Used the Software for: 1+ year
Reviewer Source

Business Tax

5.0 5 years ago

Comments: Overall it is great to use I will keep using this software time and time again because it does want I need. I will keep telling others about it because for me it just want I need each year to make sure that I get my taxes done right.

Pros:

Enjoied using the software it is really have to find that king of help that turbo Tax business offers. It help make my tax time simple and light. I have tried a few other software but not may can do better than turbo Tax business.

Cons:

I thing that it should run free for the first 2 weeks of the tax season. I thin that this will help others who MIGHT want to try and do it themselves.