ClearCompany Reviews

ATS system that makes tracking easy

Pros:

ClearCompany applicant tracking system is very intuitive for both recruiters and hiring managers. The system allows you to reply directly to candidate and forward them to the hiring manager. The best part is that all of the information is kept in one place for easy reference. You can view the email correspondence with each candidate, add interview notes and attach documents.

Cons:

I wish there was a better way to sort candidates based on the jobs they're matched with or could potentially be matched to. The software has a Talent Pool feature, but I don't find it useful unless there is an open requisition for the type of job the candidate could be considered for.

Checks all the boxes

Comments: I entered in expecting what I have seen before with other major HRM software companies. I expected constant growing pains and problems and lackluster customer service. ClearCompany proved me wrong and has consistently delivered quality product support and customer service for the two tears that I have been using the product.

Pros:

It is super user friendly! Although it is a quality product with great functions, you don't have to be a techie to catch on to how everything works. You are never alone as far as product support. This company is constantly inquiring about how to make the product better. That is how they stay on top with this product. Other HRM software management companies over promise and under deliver... Not Clear Company. They are constantly right there to answer questions quickly and resolve concerns at amazing speed.

Cons:

The few things that I could point out are honestly more of a preference than a problem. It would be nice to have a few other ways to search for applicants, i.e. by phone number or email address, but again, that is only a preference. Everything this software says it will do, it does .

Alternatives Considered: UKG Ready

Switched From: ADP Workforce Now

Reasons for Switching to ClearCompany: Better product reviews. Better value for the money.

Better ATS/Onboarding Options

Comments: I migrated our HR/Recruiting department to ClearCompany from a more expensive Legacy ATS that was showing its age and cost much more. Beware of a few things. First, while they aren't a bad software suite, they aren't great, and suffer from not being particularly good in any one aspect compared to competitors, whether its functionality, features, price, etc. They do, however, have a great sales team that is prepared to sell their product as the next great thing. They also spent a lot of money on help modules (professional Youtube clips) and making their software aesthetically pleasing. However, when in actual use, the software is not as good as the image would lead you to believe. It is one of the more glitchy pieces of HR software I've ever used with experience in excess of over 10 ATS/HRIS/CRM/etc. Using it is not intuitive, from selecting dispositions, to making changes, to posting ads, to running reports. For the price, it in the lower half of pricing for equivalent ATS software packages, but on the high end of that, and each additional option and login costs a lot. There are a lot of competing products that are easier to use, less prone to malfunctions, and cheaper. While an HR department probably wouldn't hate this product, since it does work, there are absolutely better products in both directions, both at a higher price point with more functionality, as well as at lower price points with equivalent functionality.

Pros:

The portal is aesthetically pleasing, with a very modern design approach. It is priced decently, although not great, cheaper than large vendors like Taleo, etc., but there are cheaper options that offer roughly the same functionality (and some better). They remain focused on compliance and update standardized forms. The Onboarding side is better than their ATS.

Cons:

Nickel and dime for every extra item. Additional user seats are expensive. Data migration from previous ATS is expensive. Changes to the format, questions, dispositions, stages, etc. are not easy and it is hard to tailor to your company/department's specific individualized needs. In order to make it pretty, they made it very difficult to change formatting. In addition, if you require ClearCompany to make a change, it takes a while and costs a lot. Controls are pretty, but aren't intuitive. They are NOT GoogleforJobs compliant. When I last asked them for an update in 2017, they stated it wasn't necessary and had only the most vague understanding of why this was important. Their mobile optimization is horrible and frequently has issues. Their ATS is glitchy.

Solid ATS And Great Return On Our Investment!

Comments: We've had a great experience with Clear Company. For us, our needs are pretty simple: we need to quickly post, attract, and hire candidates. Clear Company has consistently allowed us to do that.

Pros:

Really user friendly with a lot of features. Very easy to post positions, access candidate profiles, and run reports. Customer service and ongoing webinars are excellent as well.

Cons:

Not too much, we looked at several other ATSs when re-evaluating whether to continue with Clear Company, and none of the other products would have provided us any improvement or added value based on what our needs are.

ClearCompany Is a Great Talent Management Software

Pros:

This talent management tool has been so reliable. I like the powerful features of ClearCompany.

Cons:

ClearCompany has been meeting our needs. No issues at all.

HR and Clear Company

Comments: positive

Pros:

everything, extremely easy to use and is very comprehensive.

Cons:

paying for adhoc reports and being sent articles for system help.

ClearCompany is great!

Comments: Awesome experience, never had a problem.

Pros:

ClearCompany is a great tool to use in my position as a administrative assistant. I post job ads, connect with applicants, and get our new hires in. CC is a very easy, user friendly website, and makes my job easier.

Cons:

I have no issues with ClearCompany, great tool.

Boys & Girls Clubs of Northeast Ohio

Comments: I like how easy it is to navigate.

Pros:

Having access to look for candidates firsthand.

Cons:

There are no features I least like on Clearcompany.

Clear Access

Comments: I love the user friendly database

Pros:

I love how easy it is to navigate the ClearCompany database.

Cons:

Once I have rejected a candidate due to not being a fit they should disappear from my pool of candidates

ClearCo Made My Job Easier! Thank you for the great support!!.

Comments: I honestly have had a very pleasant experience. I am confident when using the system and feel supported. I really enjoyed having the freedom to explore the system on my own with resources from ClearCo.

Pros:

I love the support we've received and continue to receive. Great friendly service and fast!

Cons:

I would like it to provide more options to connect to different softwares. ADP Run for example.

Good system

Pros:

Very easy to use with lots of additional bells and whistles if you want them

Cons:

THe integration with the background check was difficult and took quite awhile.

User Evaluation

Pros:

Following requisition from initial posting to position filled.

Cons:

The forms are not always intuitive. Improvement in forms will greatly improve product.

Clear Company Review

Pros:

Clear Company really streamlines communication between myself and the provider I'm onboarding. It helps to have all documents and information in one place.

Cons:

There was a learning curve with the software as there is with anything new but since learning it the process has been pretty easy.

User of Clear Company Everyday

Comments: From the Onboarding/Recruiting prospective, CC has been wonderful. We would have never been able to do what we do with the old system we had. Being able to onboard in the same platform as the ATS streamlines the process and the integration with ADP is very helpful.

Pros:

Without Clear Company we would have never been able to work as efficiently as we did during Covid. We were able to have the onboarding and recruiting staff work remotely with ease. In fact, we have been able to keep the staff in remote work situations past the worst of Covid and have found our productivity has increased.

Cons:

It would be nice to sort all of the requisitions by title. It would be nice if the career site could be posted by location then the candidate could click a city/county and be able to narrow down those positions. Yes, there is a search option but when you first go to the site and see 200+ positions it is a bad impression.

Most intuitive and functional applicant tracking software yet!

Comments: I have used other applicant tracking software solutions before but they were often cumbersome to use or never had quite the right functionality that I wanted. I love ClearCompany so much because it truly has everything I need in an easy to use system. AND just when I think it couldn't be better they come up with new enhancements! I have, and will continue to recommend ClearCompany ATS to anyone who has recruiting responsibilities, especially if they are a government contractor!

Pros:

Very intuitive and user friendly to use. Various ways to access information and sort information to see what you need. The Clear Company team is extremely responsive to providing help but also listening to suggestions for future improvements. Their support is top notch - from online training videos, to online chat and a customer success manager who not only cares but follows up (and not like other companies who will reach out when they want to sell me a new feature). I also attended their 2017 Talent Conference in Boston, which was really a great learning opportunity as well as to connect with my

Cons:

I would not say there are any cons, but we live in a time where instant gratification has become the norm and expectation. There have been times when I have waited 30 - 60 min for a response to my online chat request. There are new reports I would like to have, but I know their reporting function just went under an overhaul and I am working on moving to the new platform soon, so I am excited to see what the new reporting capabilities are. The only other improvement I could suggest right now is to make this highly capable software to be better suited for a global company. We have business in India and ClearCompany has helped us to utilize their system for our recruiter in India, but there is still opportunity to improve the system for a company doing business overseas.

Great Applicant Tracking and Recruiting Platform

Comments: It has been a wonderful experience and the platform is easy to use and effective.

Pros:

Along with being a wonderful tool for recruiting, setting up and customizing ClearCo is very easy. The background setup allows you to customize everything you would ever want, including email templates, knockout question scoring, etc.

Cons:

The reporting in ClearCo is lacking as it isn't user friendly and hard to find very basic measures. Another pain point is that the ScoreCard and Interview Guide do not populate in the same order, so there is some legwork when preparing for an interview. It isn't a ton of legwork, but it is annoying.

Very Strong, Very Expensive

Comments: Clear is a great option if you are looking for a one-stop shop, and willing to pay for extra features.

Pros:

The HR on-boarding process is straightforward and reliable. Tracking candidates is easy and requisitions are easy to deploy. Customer service is expensive but very responsive and very helpful.

Cons:

The platform is very inflexible in terms of exporting data, especially application answers. Usage of their API is behind a pay wall, and reporting is lackluster.

ClearCompany is a great HR software system!

Comments: I've had a great experience with ClearCompany!

Pros:

ATS, interview scheduling, and onboarding process

Cons:

Printing process for onboarding could be updated.

Clear Company

Comments: I enjoy working with Clear Company. They make one aspect of recruiting easy.

Pros:

I love the chat feature. Anytime we need to learn something we can simply go to the chat feature and you get the help you need. You will also get an email with the transcript so you can go back if you need to reference this again. It is very user-friendly. You can set up multiple offer letters to fit the needs of the organization.

Cons:

I wish there were a few more free job boards to post your positions on. I would like to see E-verify added as a feature with the onboarding.

ATS of choice - simple, complete, and cost effective

Comments: This is by far my favorite software for recruiting and communicating with candidates. Still not quite ideal for scheduling internally or exporting to other systems of my choice, but its a huge bang for the buck.

Pros:

Cost-effective Easy to use and quick navigation (way less clicks to get more done) Great searchability within the talent pool Great customer support & training, after implementation Integrates with Outlook for viewing and scheduling Great email template system saves time with easy mass emails and quick customized responses. Electronic Job Offer letter signing and storage is helpful, and you can attach additional documents to the offer.

Cons:

Outside job posting (JobTarget) does not work well at all. Only works great with large posting sites: LinkedIn, Indeed, Zip Recruiter Slow and manual labor intensive implementation process, with not much flexibility or support (you've got to manage this one yourself) Doesn't allow interview scheduling with multiple interviewers or a conference (from the outlook integration within the app, this may change soon) This doesn't integrate with any background check systems besides their own contracted vendor. This is not flexible, although I've tried for a couple years now.

ClearCompany HRM Review

Comments: All in all this has been a pretty good product for our organization. We were able to streamline our req approval process through the ATS and on top of that the reporting system is super robust. The reqs that you open can be automatically pushed to the larger job boards and on top of that you can set up knockout questions for candidates when they submit their application through the ATS. Our company will be transitioning out of ClearCompany to an HRIS but if we did not make the jump to the new system it is very liekly we would have re-upped with ClearCompany.

Pros:

Candidate score card and marking system are pretty unique and different. You can set up triggers that parse the resume and pre-rank the candidates based on what is in there to sync up with your job qualifications...makes sourcing super easy. Candidate review process is pretty nice as well, you can 1 click push the candidate to the hiring managers for review.

Cons:

Honestly, Their customer support is less than ideal. I think we cycled through 3 different reps on our account and we haven't even been with them for 2 years. That being said, it comes with the territory...we have had a couple ATS's and it always seems that is the case once you on-board as a client.

Add on fees- BEWARE

Comments: Software is good but unethical business practices on trying to do add on costs without disclosing in the contract is unethical and illegal. If you have found this in your agreement, we should strongly consider a joint litigation against the company. This is rediculous.

Pros:

Easy to use. Customer service for set up was good, but that was quickly obliterated by the poor add ons that they try to collect that are not in the contract. BEWARE OF THE CONTRACT- THEY TRY TO COLLECT FEES THAT ARE NOT EVEN IN THE CONTRACT.

Cons:

I purchased Clear Company and have been using it for six months. I received an email from the customer service dept that there is a bogus additional charge they are trying to charge for additional 'competencies' in the system that were not disclosed in the contract. Cust support rep agreed the fee is not in my contract but tried to execute a change order to add the additional fees to my contract. This is unethical behavior in my opinion. I currently have two employees in my organization. Competencies are literally 3-5 word phrases types into their system that they are trying to charge me! If support team still work at the company when you move to contract, do not move forward. if they are fired, then I would consider their software.

User Friendly and Regularly Updated

Comments: Overall Clear Company has a great understanding of what we do as professionals everyday. They stay up to date on what is happening and adjust or create new features to accommodate the ever changing world of HR.

Pros:

We have integrated Clear Company with Paylocity and it works great. Implementation for the most recent platform update was smooth and the visuals of the new look are fantastic. It also comes with a great support team.

Cons:

Lack of customization with some of the features, but I am hopeful there will be an update to those soon. Some automated resources don't print out nicely and I am unable to edit them in any way to make it easier on the eyes.

Excellent do it all software

Comments: Outstanding software, outstanding team!

Pros:

I used CC for over 3 years while working for a previous company and absolutely loved it! My favorite feature isn't in the software, its the customer service. Each company has a dedicated professional to help with big issues (set up, major edits, etc) and an awesome help desk too. Very intuitive to create workflows and the system and easy to set up for recruiting, goal setting, performance evaluations and employee file maintenance. I cannot speak to cost but I know that when our company "shopped" for other software to find a cheaper option we couldn't find one that could do everything like CC could.

Cons:

I really cannot complain to much about the system. When I was using the software they didn't have a mobile app, I don't know if that has changed.

Review - Clear Company

Comments: Simplified process and convenient

Pros:

You can add notes related to each step of recruitment and onboarding. It provides a step-by-step process starting from pre-screen to onboarding. Very easy to use. The best feature is reports and analytics, it provides snapshot, visual representation and as well as detailed reports.

Cons:

It can add more features to display on home page