Accord LMS

Accord ranks #1 in support, price, and functionality!

Comments: My company first began our investigation into various Learning Management Systems a little over a year ago. After an initial introduction to Accord through Capterra, we quickly narrowed down our selections. Accord LMS remained our number one choice until we were ready to finalize the purchase. Though this was a lengthy process on my own company's end (approx. 12 months), our representative Mary Beth was nothing short of amazing as she remained patient, supportive, and enthusiastic. Mary Beth was always on hand to provide updates, answer questions, and consistently connect us to Solutions Engineers to provide insight into features of Accord that best benefited our company. We have been using Accord now for 6 months and have no complaints. Accord ranks #1 in support, price, and functionality in the world of LMS! Many thanks for the continued support!

Pros:

Since we are utilizing Accord to connect various independent distributors, Accord's ability to provide Admin capabilities for over 40+ individuals is unmatched. The organization of levels of employees, as well as automatic reports sent to management is easy to understand and extremely effective.

Cons:

Thus far, nothing to report

Accord LMS: Flexible, Valuable and Reliable.

Pros:

Our client company licensed the Accord LMS several years ago to train temporary employees. The courses we implemented guide the employees to understand the business model, consider specific aspects of their new role, and train them to interact with the business system. Some of the content in the courses is confidential, and the Accord implementation helps to limit access to that content by limiting enrollment based on security roles. Courses are designed using the SCORM standard, which allows course development to be done independent of the LMS. The courses have loaded and interacted with Accord very well, correctly reporting quiz scores and completion status. Accord has been a very stabile product, requiring very little administrative attention. Our version of the product has a limit on the number of active learners, so we have had to monitor our usage and either limit the number of learners or adjust the license to fit our needs. We have directed several special requests to the sales department with regard to licensing, and each time they have accommodated our needs. We have found them a good partner to work with. We have kept the software on a maintenance contract throughout, and have generally found this to be a good value. While service requests have been minimal, there have been some key times during software upgrades where we have placed service requests. These were answered quickly and our issues were resolved. The cost of the maintenance contract has increased sharply, and this has caused us some concern. In summary, we have found the Accord LMS system to be flexible, valuable and reliable.

Cons:

We were recently surprised by a significant increase in the maintenance contract cost.

Accord LMS - Minor league player trying to play in the majors.

Comments: We inherited Accord LMS when we merged with our sister company. Even though we asked, we never received the onboarding experience you would normally get when implementing a new system. Accord LMS worked for our employees and customers however, the experience did not keep up with end-user expectations.

Pros:

An excellent account management team who responds to all queries and concerns as needed. The product works reasonably well, especially if you don't need any fancy design changes.

Cons:

Customization requires professional services or knowledge of DNN. Not much documentation or assistance from the company. User management, reporting, and course management work until you want in-depth functionality that most other systems have - out of the box.

Accord LMS - Administrator review

Comments: In-house training has significantly improved as well as for our external clients. Overall performance is good. Functionality is almost perfect. UI needs to be updated.

Pros:

The software is packed with features and functionality. It supports a lot of files formats for both documents and video. Integration with GoToMeeting, GoToTraining, and GoToWebinar is a worthy addition. It would be nice to have Zooma as an option. Integration is seamless depending on the configuration you choose. Support is 24/7 but responds in a timely manner. The quiz builder caters to more question types than the usual offerings.

Cons:

The UI looks antiquated for 2021. It needs a major overhaul. The support documentation needs to be updated as well. Some of the features have been upgraded or changed but the documentation is lagging behind. As a user, organizing files in a playlist style with the next video or document ready to play is useful yet it is missing. A pop-up window opens when using a desktop and it is a bit annoying. The landing page needs improvement with regard to styling.

Wonderfully Flexible LMS

Comments: The Accord LMS system has been a very useful tool in creating a structured learning environment that our users can easily follow. I recommend it highly to anyone who wishes to have their own online school. As with any product, there are some preliminary concepts to learn, and once learnt, it became an easy to use and very flexible product. The account manager assigned to us provided excellent training and has always answered any questions we had. Their Tech Support also responded with answers quickly. This LMS is suited to our needs because we do not need the large amount of licenses some other vendors require as a minimum to get started. It is a very cost effective LMS.

Great Customer Service!

Comments: Our company has been using the Accord LMS for 1 year now. Along the way, Accord Staff Members have been there to help us through the initial set up and troubleshooting stages. We have recently started using it within our whole organization and the end users are giving great feedback. It is user friendly. It allows us to give learners the opportunity to have a visual learning experience instead of just a process document to read over.

Pros:

Customer Service User Friendly environment

Cons:

Admin Setup is a bit complicated, but luckily Accord Staff Members are right there to help you

Accord LMS - a great LMS solution for Dotnetnuke

Comments: We researched more than a few LMS's and the Accord LMS was a perfect blend of features and value for the money. We have been using the Accord LMS for several years and experience with it has been fantastic. Arguably the best Dotnetnuke LMS out there. It simply just works and is very easy to setup and configure. The ability to customize the look and feel of the client interface is great and having Interzoic Media as a partner is a plus. We are a very customer oriented company and to work with a company that feels the same way is such a benefit. We have been very happy with both the product and service.

Pros:

Easy to setup and configure. Works very well within Dotnetnuke.

Cons:

Nothing really, we like the entire product.

Accord LMS Review

Comments: We have been using Accord LMS for about a year now. I knew nothing about LMS management when I first started. I have found Accord very easy to learn and have especially been impressed with the great customer service I have received. They have been willing to help me out and make sure the program was meeting our needs at every turn. I highly recommend this LMS for anyone starting from scratch.

Pros:

Ease of use for our learners. Great customer service.

Cons:

So much to learn. Reporting features could be improved.

Affordable and Customizable LMS

Comments: We purchased Accord LMS to support and manage the training of staff on a large project in Latin America. Accord LMS was competitively priced and offered capabilities that other companies did not.

Pros:

Accord offers a customizable LMS for an affordable price. They provide supportive, friendly customer service and remain interested in meeting your needs throughout the development process.

I am very impressed with the robust Accord LMS

Comments: We are still in the implementation phase with Accord and the support has been top-notch. Accord offers many features at a very reasonable cost. The Accord system included everything we were looking for in the way of features such as branding and customization capability, ease of administration, certification tracking, ILT support, virtual classroom, extended enterprise capability, a strong compliance aspect, resource upload ease, a community aspect, gamification and so much more--right out of the box! After months of research, and several months of actually using the Accord system, I would highly recommend Accord to any company looking to implement a new Learning Management System.

Accord LMS - My first choice

Comments: I have been using the Accord LMS for almost a year. I am the administrator of the LMS and charged with adding and maintaining content and learner access. It was very easy to set-up and maintain. Support has been excellent with very fast responses to any question, big or small.
I compared several other LMS providers and selected Accord LMS based on functionality, easy of use, support and pricing.
My experience with Accord LMS to date has been excellent.

Pros:

The application, hosted with Accord LMS, was easy to set-up. On going maintenance is also very simple whether adding or updating content, creating reports or adding or updating learner access. Should I require support, this is always readily available.

Cons:

The reporting functionality, while improving, is not as simple as the rest of the interface. Most of the reports focus on learner reporting and I am looking for more reports for the system administrator. Accord LMS support has assisted me in creating the reports I needed.

Really good customer service, good value for money

Comments: OK

Pros:

Customer service is very responsive, the LMS has all functionality, and quite cheap compared to other solutions.

Cons:

Very difficult to figure out how everything works. Despite having a lot of functions, sometimes you can spend hours doing basic things. Though as soon as you know how to do it, it's relatively easy.

Accord - Nearly there, but not quite

Comments: We reviewed this LMS along with four other systems. Accord was very competitive with Cornerstone in many features, but lacked in some very important ways. One of the features we found lacking is the ability to book several classrooms at once in multiple offices and have them act as one event. We do a lot of firm wide instruction and need to be able to book one event in many locations. The people at Accord said they would work on that feature if we would pay for it. That was not acceptable.

Pros:

Accord LMS is very easy to navigate. The look and feel is really nice and gives the appearance of a professional system. The reporting tools are good and allow a level of customization. Their sales guy we worked with was very good and fed us all the information we needed in a timely fashion.

Cons:

The biggest deal-breaker for us was the inability to book many conference rooms across our firm for one single event. We loved the rest of the product.

Good Value and Support Service

Pros:

Accord provides good value for its cost and has responsive and friendly customer support.

Cons:

Automatic reports could be improved so that they are cleaner in appearance and more customizable. Additionally, we are waiting for more features to control the user experience.

Review of Accord LMS

Pros:

AccordLMS provides all of the expected LMS capabilities. The installation and upgrade of this product is simple. The administration is easy, customization is good, and the customer service is excellent. The eCommerce piece is robust and the system allows for multiple portals sharing courses from master to child. The system allows for free access (such as for internal training) as well as purchased access (for external sales, either individual or subscription).

Cons:

One client that I worked with had too many sub-folders for their courses, and this caused performance issues (this may have been addressed in latest release). Also, if you need detailed quiz reporting (down to the individual question and answer level) you must build your assessments with Articulate, as AccordLMS has custom code to extract their reporting details.

Nice for creating lms

Pros:

It is very easy to install and configure and has a functional interface.

Cons:

In fact, there is nothing that I do not like, I use it with pleasure, but the price may be a little high.

I am impressed with Accord's robust LMS

Pros:

We are still in the implementation phase with Accord and the support has been top-notch. Accord offers many features at a very reasonable cost. The Accord system included everything we were looking for in the way of features such as branding and customization capability, ease of administration, certification tracking, ILT support, virtual classroom, extended enterprise capability, a strong compliance aspect, resource upload ease, a community aspect, gamification and so much more--right out of the box! After months of research, and several months of actually using the Accord system, I would highly recommend Accord to any company looking to implement a new Learning Management System.

Cons:

So far there have been no dislikes. Both sales and support have been extremely responsive to our needs. We are a small company with rapid growth and needed a company that could keep up with our growth. Accord has been able to do that.

Accord LMS - reliability at a great price

Comments: We were using a different system with Articulate products before finding the Accord LMS. The old system was quite problematic and was unavailable/offline a LOT. The Accord LMS has so many more features -- gamification, social aspects, as well as a great platform that is easy for the users to navigate -- and is slightly less expensive than our other one. We are a very small company and use the Accord LMS for our customer elearning platform and our students who have used both the previous LMS and the Accord LMS really LOVE the Accord LMS.

Pros:

It is very easy for the end user to navigate.

Cons:

It was somewhat confusing on the admin side to learn at first, but the Accord team was very patient and provided lots of help in learning the system.

Accord LMS

Comments: When they say that Accord LMS is one of the most robust, extensible and cost effective platforms in the LMS industry, you need to listen.
It's true.

Pros:

Accord LMS is the perfect solution for those needing a quick but efficient module install under DNN . Easy customization to include your portals look/logos/etc. Many web 2.0 integration features including the best CMS capabilities, social networking capabilities, forums, blogs, chat, and wikis. Manager features to quickly setup Learning Events (SCORM presentations and Quizzes) as well as the ability to setup external Learning Events ( URLS, YouTube, Flash ) is a breeze to configure. Learner module serves up content to learners based on their roles/profiles. Attempt history log is available as well as quiz results reports for all quiz and surveys. Learning Events are searchable. The support team behind this product is outstanding. When we needed assistance , it was provided immediately and professionally. Good product documentation. Pricing structure is fantastic.

Cons:

Like any good application, there is a bit of a learning curve. However, as noted above, documentation is good and is kept current . This helps to ease the learning curve

Accord LMS - a flexible and affordable LMS with exceptional support

Pros:

The ability to customize the look and feel of the client interface is great and having Interzoic Media as a partner is a plus. We are a very customer oriented company and to work with a company that feels the same way is such a benefit. We have been very happy with both the product and service and they are always available to help or answer any questions. Super reliable product and support. Our customer base has grown and the Accord LMS scales very nicely. No performance issues and works very well with Dotnetnuke.

Cons:

nothing really. We are very happy with the product and the vendor. Interzoic releases updates pretty regularly with new features so make sure you upgrade on a regular basis.

A Solid LMS

Pros:

I love the basic layout of this LMS. It's easy to access your courses, at one glance you can see what you've completed, what you are in the process of completing, and what you haven't started yet. The resources tab is another excellent feature, which allows one to post important material that can be accessed by anyone registered in the LMS, not just those who are assigned specific courses. And I can't speak highly enough about the customer service. Any issue or question I have had was immediately addressed by my service guy, and he has been kind, patient, and helpful along every step of the way.

Cons:

The reporting function is a little difficult to figure out on your own, but again, the customer service is amazing and happy to help walk you through it.

Intuitive and accurate

Pros:

Ease of content upload and site navigation. I have used this software for over five years and have not had any issues, even after several software upgrades. Year after year we have experienced smooth content upload with no issues in functionality for the user. The reporting function within the Learning Management System is easy to use and very accurate with essentially no time lag.

Cons:

For my purposes, I have no issues with this software

Customer Service is Great!

Comments: Our company purchased a license through Accord 1 year ago. It's taken us about that long to get up and running due to all of the conversion of our internal documents. Along the way, Accord members have checked in with us and helped when needed. Whenever we have run into a stopping block, they took little to no time to get back with us and help us continue on in our setup and roll out. Our employees that use the LMS on a regular basis are really enjoying it. It allows them to see visual demonstrations of a process, where as before they could only read a process document.

Pros:

Customer Support and User friendly

Cons:

Administrative side is not so user friendly

Accord LMS

Pros:

Accord has provided an intuitive platform for my e-learning authoring needs. New faculty trainings and employee onboarding have been our primary use of the product, and it has served those purposes well with the e-learning features you would expect. I have been relatively happy as well with ease of use in managing the courses from the back end as well, although I do not use this as much as our administrator.

Cons:

I would like to see a bit better reporting/analytics, but for our use this hasn't been prohibitive. We have been quite happy with the product, and it seems that customer support with Accord might be able to assist with better reporting.

Flexible Solution that Doesn't Break the Bank

Comments: I am thrilled with the purchase we've made in Accord LMS. I looked at a number of providers and found that either the cost or structure of the solution was unrealistic. Given that we are new to online learning, our use of the many functionalities will increase over time. The system has been easy to set up and the customer service superb. I highly recommend Accord LMS.

Pros:

Cost Flexibility Client Service Responsiveness

Cons:

This is not really a 'con'. You can customize the solution yourself if you are on a budget. Not a huge hill to climb, but it does take some patience.