UNIVERGE BLUE CONNECT

UNIVERGE BLUE CONNECT gives users access to system management and call-reporting features on a single web-based portal to streamline CRM support. It has messaging, video-screen sharing, file management, and conference calling tools to help maximize information-sharing activities. The software comes with customization functionalities, allowing admins to personalize system settings to meet business-specific needs. It also enables managers to increase workforce flexibility by accommodating multi-device accessibility to enhance remote working conditions. Additionally, its speech-to-text functionalities facilitate specialists in transcribing voicemail messages in various languages for efficient response management. Businesses can leverage the platform's automated backup tools to manage critical enterprise knowledge.