BestRx

Best value for startup pharmacies

Pros:

- simple and clean interface - very cost effective - well suited for low volume pharmacies with 2-3 users working simultaneously

Cons:

- Not highly customizable compared to major competitors - does not support simultaneous use of over 5 stations

Manager

Comments: The best software as compared to the several other's I have used.

Pros:

Very easy to use and train people on this system, if something need updating or if we are looking for a new feature they are very responsive and will get it in upcoming updates,

Cons:

Charge account management and tracking prescription deliveries in the system is not that advanced but after sometime we get used to it.

Best Rx review

Pros:

easy customer service and help desk. It was easy to get hold of the computer help desk

Cons:

Dual billing and medication database. Prescription billing information of past is very hard to read

Best rx system

Comments: Absolutely very happy and will recommend highly and will continue as long as I am in business

Pros:

Ease of use and up to date on new requirements and great reports and faster access to data and faster access to help

Cons:

It is getting pricey and some times the updates created little bugs and issues but they do solves them quickly

very easy and fast to use bestrx software

Comments: very good, fast problem solutions and remote fixing same time, anytime, like its speed, very fast

Pros:

very easy and fast to use bestrx software.. delivery program for capture sign.. very fast

Cons:

not much all works well. there are more features i am still to use actually.

Great Pharmacy Software

Comments: My overall experience has been generally good. I have been using Best Rx Pharmacy software for 13 years and I have no complaints.

Pros:

Best Rx is very user friendly, and the integration process is very quick and efficient with minimal down time.

Cons:

The only aspect I dislike is the ability to find a patient by the date of birth

User friendly software to learn or train other employees

Pros:

Workflow, Microsoft base, processing prescriptions is so easy, most used keys are entered key on the keyboard,

Cons:

POS does not have the feature to generate reports for OTC items received by date range and supplier name.

One of the best

Pros:

I can quickly get a hold of a trained technician and get my issues resolved. This is CRUCIAL when you are in the middle of an issue with 10 other things going on. Thank you for making technical support a priority!

Cons:

There are several features I requested that are very important and a safety issue a while back and the developers still have not gotten to it. I feel like this feature is crucial. (I would like the allergy field not to be automatically filled in as NKDA but as a requirement for someone to click NKDA or input the allergy information). The reason for this is liability. If someone comes back and says we dispensed something they were allergic to, then having a hard stop for allergies allows us to legally show we asked for allergy information and it is set in our workflow. Please contact me for further clarification.

BestRx for the Customers

Pros:

BestRx connects to customers without leaving the BestRx system. BestRx is letting pharmacy to text with other customers, and letting them request their refills through Phone Apps now. Also, BestPOS is connected to BestRx, so I don't need to worry about the pick-up signature by the customers since it's stored in the BestRx program. Also, it helps me to control my inventory easily since it adds when I receive an order from my vendors. Also, BestPOS is able to connect with Pointy system which helps to bring new customers into this store.

Cons:

Because it connects all, such as PDMP, Text, ERx, etc., in one BestRx, it takes long lag time sometimes to check individual patient with PDMP especially. Also, Text sometimes takes long lag time to load the messages and gets the notification.

Pharmacy system

Pros:

Easy to operate for the most part and great support service

Cons:

Hard to go back and check previous pick up date and signatures.

BestRx Best Software

Pros:

Easy to use software with any new comer can easily understand the basics

Cons:

some part of COB processing and claim processing

BestRx Software - The Best Software For Retail Pharmacy

Comments: Very happy to have this software, easy to use.

Pros:

Best Customer Service with affordable price, user friendly software for pharmacy team members.

Cons:

Compounding section need improvements (eg. : units of measure like ml, mg, mcg, capsule, tab next to qty of each ingredients)

Easy and effective

Comments: Overall our business has grown due to our ability to quickly and efficiently process prescriptions for our patients; they love us!

Pros:

Easy and effective method for prescription processing! Best system I have ever used!

Cons:

The ability to call for help is also great; the technology and technicians behind it are truly exceptional.

Could not function without Bestrx

Pros:

Bestrx makes everything in our pharmacy run smoothly. It is extremely easy to use and train technicians on. They are always on top of the ever changing federal and state requirements.

Cons:

Nothing. Because if you have an issue, BestRxx is right there to help you figure it out and they are great at always improving their program .

BestRX :Pharmacy friendly PMS with professional and knowledgeable customer support

Pros:

Great PMS system and always best, promptly customer service is I really appreciate from BestRx. Any feature recommendation or state BOP requirements are implemented in a timely manner.

Cons:

So far, my experience with BestRX is excellent.

BestRx prescription processing system

Comments: Prescription processing is easy. Standard reports are very helpful in management of cash flow.

Pros:

Prescription processing is easy. Many of standard reports very helpful. Option to customize reports helps with some management functions. Ability to check inventory levels and values retrospectively is a rea plus. Most PBMs and drugs are already in system and just need "activation" in event we need. Local company.

Cons:

Did not enjoy switching from previous software system--but after about 2 weeks was quite comfortable with BestRx system

Excellent Software

Comments: I am very comfortable using Best Rx. It's one of the best ones that I have come across, Having used Opus ISM, Win Rx, Micromerchant, I like Best Rx amongst all of them.

Pros:

It's easy to understand and use. Less downtime, easy processing and filling of prescriptions.

Cons:

Some of the features and upgrades I could suggest is NDC scanning or tracking feature, which would improve workflow.

Great software and fantastic Customer service

Comments: Great

Pros:

Very user friendly and customer service is quick and reliable. Always improving with updates

Cons:

Compounding, Cannot print a detailed log or link formula. Quantity on hand of compounding negative

product

Comments: Able to safe credit card and charge is more faster than my previous software.

Pros:

Able to customized the software to my pharmacy specifications. Frequent update to meet the need of the pharmacy and complaince

Cons:

Holding time is becoming longer than usual

BestRx Review

Comments: Good would recommend to others.

Pros:

I like most features offered by BestRx it is very user friendly system.

Cons:

Accounts recievable management is not good, customer systems support is not as good as it used to be.

beckley pharmacy #2 best rx survey

Comments: no issues with best rx.

Pros:

easy to learn, and like that i am able to speak to a live person when having issues and for the most they are able to fix any issues

Cons:

sometimes bill is confusing but nothing that customer service isnt able to explain. maybe would like to get the invoice for payment alittle sooner

owner n pharmacist in charge

Pros:

easy to use n easy to understand n very informative

Cons:

nothing at all n every thing is good about best rx

Great product but quite pricey!

Comments: I like it but I'm not sure it's going to be sustainable for the future due to ever increasing costs!

Pros:

BestRx does a great job of making the pharmacy process smooth and competitive.

Cons:

It's a bit pricey, every time they keep increasing the fees making which is driving up the costs of running business.

bestrx review

Comments: great experience

Pros:

erx , shiipping integration, delivery module, etc

Cons:

invetory or c2 management. nursing module can be better. should have social media marketing. lot of the features are avialable but nobody calls to let us know. it is upon us to find out the features.

Price

Comments: Na

Pros:

Customer service and help desk readily available for complexities of insurance coverage plans

Cons:

The increased demand for upgrades sometime affect the software systems.