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eZee Burrp!
What Is eZee Burrp!?
eZee BurrP! - A fully integrated Intuitive Restaurant POS Software is suitable to work in restaurants, bars, night clubs, quick service restaurant, delivery and other operations. Its simple approach, ease of use and rock-solid reliability makes eZee BurrP! a great system for your POS needs. Whether your restaurant is a single store or a part of nation wide chain, we will help you achieve simplicity in restaurant management. eZee BurrP! works on touch screen as well as on desktops.
Who Uses eZee Burrp!?
eZee Burrp is used by all types of Restaurants, Bars, Fine Dining, Fast Food Chains, Cafe, Casual Dining and lounges.
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eZee Burrp!
Reviews of eZee Burrp!
eZee Burrp! Easy as Snapping your fingers
Comments: it is a great starter system for a new restauarnt with very little captial.
Pros:
Easy to install and Payroll abiltiy to use for caterign jobs too.
Cons:
Updates and customization, advance reporting and tax reports
eZee Technosys Response
6 years ago
Hello, thank you for review. We're glad that you are happy with the way eZee BurrP is working for your restaurant. We assure you to continue providing you our best services. In case you have any confusion or query, you can always contact our support team at any hour. They are available at your service 24X7X365. Regards, Team eZee
This software has make big positive changes in the way that we operate our restaurant/bar.
Comments: Profit, time and versatility.
Pros:
- It is very helpful with different menus, to add and take things from any menu, put specials and keep it updated for any activity. -Keeping track of tables, and clients and tabs is much more easier with the software, the time reduces drastically when working.
Cons:
The implementation took some time, and to understand the inventory and back office is some time hard, you could include different languages for people in other countries using the software, and maybe more aware of the updates for the software as we never hear when we need to update ours.
eZee Technosys Response
7 years ago
Hi Klaberth. We are honored to receive your review. Regarding the cons, we do support multiple languages and release software updates time to time. You can follow this link time to time to see new features released - https://ezeeburrp.com/blog/category/ezee-burrp-release-notes/ You can reach our 24x7 live support so that you can download the language pack of your choice and for any other concerns. Please keep sharing more feedbacks with us on [email protected] Thanks.
Ezee burrp, Imenu
Comments: can control for a restaurant needs
Pros:
can control our needs easily and effectively manage
Cons:
Nothing! everything to manage is fulfilled with this product
eZee Technosys Response
5 years ago
Hi Vichheka, We're glad to know that eZee BurrP! is fulfilling your expectations and requirements. In case you need any assistance with the product, do contact our 24x7 live support team. Regards, Team eZee.
it was great the eZee support personnel (Neha Sharma) was quick to respond, he served my day.
Pros:
its an easy to use software for the staff and management here, plus its an all in one software software
Cons:
i dont know with others but here when even we have a power outage and our internet goes the client machines stop connecting to the server. thats the issue here, though with our sister company they dont have this challenge
eZee Technosys Response
6 years ago
Hi David, Neha is happy to hear positive words from you. Regarding the problem you're facing of eZee BurrP! not working due to power outage and internet disconnection, we suggest you to check with your electrician if you can install a power backup. The concerned team is checking from our end and we'll get you a solution soon. You can give a try to our cloud POS eZee Optimus which works anytime on any device (requires no electricity, and only needs internet connection). For more queries do write to us at [email protected]. Best Regards, Team eZee.
Customer Service is ALWAYS there to help you
Pros:
Its the ease of use and that if there are any problems custmore service is always there to help you 24 hours a day
Cons:
There is really nothing not to like. I am several time zones away from their customer service and they still give you a hand no matter the time. Rep is an EXCELLENT source of customer service. He was able to fix my problems in no time. thank you rep!!
eZee Technosys Response
7 years ago
Hello Ricardo, Thank you for your feedback and thank you for appraising Govind's effort as well the support team. We are delighted by the fact that eZee BurrP! is making the operation better for you. Regards, Team eZee
eZee Burrp - EAZY!
Comments:
Easy and intuitive interface for waiters. Clear commands for Kitchen staff.
We use eZee Burrp in several Hotel´s with different set up and it´s really easy to tailor it as we need.
Pros:
Easy set up and good organization of Menus and Options. 24/7 Live chat for helping with problems! Really a life saver all the time!
Cons:
I could not find a con on this software yet...
eZee Technosys Response
6 years ago
Hello Maira, Thank you for your feedback. We're glad that eZee BurrP! is making all your operations very easy and efficient. In case, you have any query, please contact our 24x7x365 live support. We promise to keep imparting you with our best services. Regards, Team eZee
The platforms worked well the whole time we used it. It was a few old and boring, need more colors.
Pros:
Easy access, fast. Space to add notes about each guest. Can exist different users Save paper and ink
Cons:
Invoices without detail about charges made in different areas. Invoices without consecutive number. Missing a space to add a credit card or ID number, should be obligatory to have.
eZee Technosys Response
7 years ago
Thanks Nora, we are glad that to have your feedback as eZee BurrP! user. We understand how you might feel about UI, good news is that the new colourful UI is already in beta testing and it¿ll be available to you soon. In addition, can you please share more details about your invoice query? Moreover, the case why a guest would want to print his CC number on bill is not quite clear to us. Can you please visit our chat support or connect with us on [email protected] so that we can talk about this at length. Best wishes, Team eZee.
using on 4 venues with around 30 sales points
Pros:
easy of use, loading menus, changing aspect is all very intuitive, copying the items from one outlet to the other and the possibility to work on CSV files
Cons:
report system is kinda cpomplicated, after some time the database get very big and slow, giving timeout on reports
eZee Technosys Response
7 years ago
Hi Marco. Thanks for writing us. We have released the new version of eZee BurrP! (7.0) with drastic improvement in performance. After launching new version, there is much better optimization of the processes like report generation. Also, this software works with SQL 2014 version which gives a boost to load the reports from a large size database. Please write us an email on [email protected] and we will be helping you to install new version of NexGen 7.0 at your end for better exposure on eZee. Regards, Team eZee.
Very Genuine software and easy to use. Best 24 / 7 Customer support ever
Comments: Easy management of multi branches and online reports for managers
Pros:
The POS management itself is strong and has many features for your easy day to day operations. New Features are update on a monthly basis. System is very robust for SMB businesses and also the price is very convenient.
Cons:
The interface sometimes is too heavy for a POS. Also interface cannot be customized to what you want. Need a better recipe management system. Need more sync features to automatically sync based on time and not a manual process.
eZee Technosys Response
7 years ago
Hi Allan. Thanks for the review. We are glad to know that you have found our system to be feature-rich, user-friendly and support helpful. We keep improving our products and roll-out updates frequently. We have passed on your feedback to our development team and they will consider your suggestions. Thanks, and please keep sharing your suggestions on product improvements at [email protected] Regards, Team eZee.
User Friendly Software and excellent customer support.
Pros:
Ease in usage. Detailing in every aspect. Live support, 24*7. For each and every operations of a full service restaurant, it's a perfect software.
Cons:
Sometimes it takes little long to get some core problems solved. Technical issues faced by customer can only be solved by technical team which doesn't work 24*7, so sometimes we have to wait until next day to get help with the issue.
eZee Technosys Response
7 years ago
Hi Mayur, We¿re glad to hear your compliments for eZee BurrP! and our support services. As far as customer service is concerned, we provide a buffer time to solve each case. We apologize for the inconvenience caused and a late response to your issue. We assure you that your issues are addressed on priority further and your experience gets better. Best Regards, Team eZee.
Living it beyond 5 yrs
Comments: Overall it's a great software be it the back up module or the front end. The modifier module is excellent and gives ease of use. Overall it's value for money and the kind of service support one gets is excellent. The back end team is great. I am using ezee burrp from past 5 yrs and haven't gone through any trouble except for my system crash but the team was very supportive in restoring my back up.
Pros:
Ease of operation and compatibility. Great back hand support.
eZee Technosys Response
8 years ago
Hi Nitin, Thanks for your king words. We are happy to know that you find our product and services reliable. Keep benefiting from our hospitality solutions. Looking forward to see more of you reviews. :) Regards, Team eZee!
Maroela Guesthouse Windhoek
Comments: Affordable and easy to implement, use and maintain. Other software we used had complicated setups that were unstable and constantly needed costly support on a weekly basis since going over to Burp we haven't had any issues and business is running smoothly
Pros:
Its integration with the other eZee software FrontDesk
Cons:
No intergration with our Payroll or Accounting software
eZee Technosys Response
8 years ago
Hi Edson, Delighted to know that you found our software remarkable enough to give it 5 stars. We can help you regarding Payroll/Accounting software integration. You can write to us at [email protected], we would love to help you out. Looking forward to hear from you soon. Regards, Team eZee
Good Software
Pros:
Good back office support . Specially by Sumit Kayal who is give support and guidance in helpful manner .
Cons:
Reports are complicated . It not properly customize specially material Management function of the software.
eZee Technosys Response
7 years ago
Hello Chamara, thank you for your feedback. We're making our products more and more user-friendly day by day. If you're facing any complications regarding reports, we suggest you to get in touch with our support team. They'll even assist you with material management operations. Keep sharing your feedbacks at [email protected]. Regards, Team eZee.
Excellent Software
Comments: We have been using this software for about 4 years and we are very satisfied with it. We use it in a daily basis and it helps us keep track of our bookings and guests.
Pros:
The software is easy to use and it mostly serves our needs.
Cons:
It would be even better if there was an accounting feature to the software.
eZee Technosys Response
8 years ago
Hi Ehab, These kind words from our clients delight our team to the core of the heart and encourage us to do better. Thank you so much for making our day cheerful. Keep writing to us and sharing your experience. Regards, Team eZee!
So Far So Good
Comments: I've been using the eZee system in my resort for more than a year now and am very happy with it. Some functions take a while to learn as the system is very powerful and has a lot of features. Tech support is very helpful although some fixes take very long to work out.
Pros:
Very powerful with a lot of functions
Cons:
The more complicated functions are hard to learn
eZee Technosys Response
8 years ago
Hi Thomas, Thanks for your feedback. To ensure that you keep benefiting from our products, we are 24x7 available with the services. If you want to learn more about the product, you can have a training scheduled at your suitable time. Follow this link: https://ezeetraining.setmore.com/ Do let us know, if you require anything else from our side. Regards, Team eZee!
i am using this software so long this softaware so good and its very easy to use
Pros:
I mostly like when this software not working its very easy to access this system with team support.
Cons:
sometimes this software not works when the internet and light goes then we need to take help from team support.please improve this problem
eZee Technosys Response
6 years ago
Hi Prashant, We are happy to hear from you that eZee BurrP! is helping in simplifying your tasks. Obviously, on-premise POS works only when there is electricity connection since it works offline. If the software is not working offline, please contact our support or write to us at [email protected]. If you wish to have 24x7 access to the system from anywhere, we suggest you to try out our cloud-based POS eZee Optimus, which works on any device including mobile, tab and PC (doesn't require electricity, only internet service). Both are equally competent to meet your needs. Best Regards, Team eZee
User Friendly
Comments: The software is user friendly and covers all aspects in food outlet business. Whether it is a small scale outlet or big.
eZee Technosys Response
4 years ago
Hi, Thank you so much for your feedback.Keep spreading the word around :) Regards, Team eZee.
Good software but can only work on windows, difficult to find a windows tablet on the island\
Pros:
Good reporting function, easy to use, stable and nice design.
Cons:
Only on windows not on android, not handy for the poolbar and windows tablet expensive. Not cloud based. Should be able to integrate with Ezee absolute. Now the post to room revenue is counted double.
eZee Technosys Response
8 years ago
Thanks for sharing your feedback. We have a news for you, that we have launched beta version of our cloud POS eZee Optimus. Take a free trial here http://ezeeoptimus.com/freetrial.php Moreover, eZee BurrP! is already integrated with eZee Absolute. Charges from POS can be posted to Absolute PMS directly. Do contact us anytime on [email protected] or visit us on live chat http://www.ezeetechnosys.com/livesupport/ and we can quickly guide you with your queries. Regards, Team eZee.
Good services given . Wish you happy future ahead
Pros:
Much appreciated his time and support provided by them. Am learning so many new things regarding Ezee with good people like him. Ezee-Software is easy to use and am really happy to upgrade my ideas about the software.
Cons:
To be truth little late response and i understand they also need to give services to whole nation around the world
eZee Technosys Response
7 years ago
Hi, thank you Tashi for your review and for appraising Neha as well as the support team. We ensure that we'll be on our toes to assist you even better. Regards, Team eZee
excellent service very fast,
Pros:
friendly software, easy to use, receive help on time , recomended andsupport any time. Pathik help me all thr time and solve my problems until the end. Thank you
Cons:
Everything good so far no complain. if there is nay complaint we will contact 24*7 live chat support.
eZee Technosys Response
6 years ago
Hi Erika, Appreciate your positive feedback. Pathik is delighted to know that you¿ve mentioned him for a positive assistance. Do write to us at [email protected]. Best Regards, Team eZee
eZee
Comments: excellent
Pros:
Easy to configure, easy to use, support is very good
Cons:
some designs in the system could be improved
eZee Technosys Response
6 years ago
Hello Michael, Thank you for the feedback, we are glad to know that eZee BurrP! is making your work easier. We assure you that we'll work on your suggestion related to design. Meanwhile, if you have any other suggestions, please drop them to [email protected] Regards, Team eZee
Good Support
Pros:
24 x 7 Support is Great The software integrates well with other softwares as well
Cons:
NA NA
eZee Technosys Response
6 years ago
Hello Aly, thank you for your review and a kind praise for our support team. We're delighted to know that eZee BurrP! is making your work simpler. We assure you to keep imparting our best solutions and services. Regards, Team eZee
Feature rich software, hence takes a while to get used to, but nevertheless very useful.
Comments: Streamlining of business operation
Pros:
The developer has thought of everything that is required in a restaurant software! Feature rich! Customer support is excellent too! Have been speaking to Irfan, Ibrahim and Siddarth...they all have been very helpful.
Cons:
While this does not necessarily classify as a con, it takes a while to get used to the software, being that it is so detailed. A good user documentation to refer to at all times would be helpful.
eZee Technosys Response
7 years ago
Hello Nicky, it's great to see your feedback here. Thank you for considering efforts of Irfan, Ibrahim and Siddharth along with the entire support team. We've got a detailed manual for eZee BurrP!, which will help you in getting your hands on the product. You can also avail a full-fledged product training for the same. Our support team can assist you with both. Regards, Team eZee.
Simple and easy
Comments: The features here are quite strong. It is easy to create the recipes and track them. And the integration with Frontdesk is great as it allows us to manage the guest account in one folio. The weak link here is again the cash count at the end of a shift. It lacks control and security expected in a POS system. The customer service is great. Someone is always around to assist if we run into problems.
eZee Technosys Response
9 years ago
Dear Judy, Thank you for your kind review. We would like to hear more on the developments for the software to be more secure and user friendly for you. Our software support executive will be contacting you shortly to understand more about your requirements. Furthermore, for any future assistance you can contact us anytime on [email protected]. Regards, Team eZee
This software enables you to place your order on ezee burrp even without internet connectivity
Pros:
Exciting to use, easy to learn. This software enables you to place your order on ezee burrp even without internet connectivity
Cons:
Internet must be good else data export from ezee imenu monitor will loop endlessly. No user log in for imenu app
eZee Technosys Response
8 years ago
Hey Jude, Thanks for sharing your feedback. To address your concern regarding the data export, once the data is synchronized, internet speed should not matter though. However, to add the user login for iMenu App, we look forward to adding it in our future plans. If you have more to share, please do write to us at [email protected]. Regards, Team eZee!