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What Is UpKeep?
UpKeep is an Asset Operations Management solution that helps businesses scale by giving every Maintenance and Reliability team the tools and information they need to run Operations efficiently and effectively.
UpKeep gives you a central command center to efficiently manage all your work orders, assets, and maintenance to deliver fast resolutions. UpKeep enables you to create one front door for all your technicians to go through for all services and support.
Who Uses UpKeep?
Manufacturing, Healthcare, Agriculture, Food Processing, Facilities Management, Fleet, Hotels, Oil & Gas, Construction, Distribution, Warehousing, Utilities, Packaging,
Where can UpKeep be deployed?
About the vendor
- UpKeep Technologies
- Located in Los Angeles, US
- Founded in 2014
UpKeep support
- Phone Support
- 24/7 (Live rep)
- Chat
Languages
Chinese, English, French, Spanish
UpKeep pricing
Starting Price:
- Yes, has free trial
- No free version
UpKeep does not have a free version but does offer a free trial. UpKeep paid version starts at US$20.00/month.
Pricing plans get a free trialAbout the vendor
- UpKeep Technologies
- Located in Los Angeles, US
- Founded in 2014
UpKeep support
- Phone Support
- 24/7 (Live rep)
- Chat
Languages
Chinese, English, French, Spanish
UpKeep videos and images
Features of UpKeep
Reviews of UpKeep
UpKeep keeps track of in-service problems
Comments: Initially, we will use Maintenance for a short period of time, however, we can already observe certain consequences in terms of tracking difficulties. Thanks to UpKeep, we have a central position that monitors the number of times our machines are down. With certain set-up modifications, we are able to determine whether routine care is necessary or whether it is a matter of management errors. This, in turn, supports us in attributing blame to employees for the way they treat and operate their tools. It also supports us in drawing up the care program for the coming months and enables us to keep track of when certain machines will require specific care.
Pros:
It is almost too simple to generate and update documents for locations, objects, parts and difficulties. Users can supplement their understanding of the documents for each device we have, this helps to progress the way we try to solve difficulties. In advance of planning, it is necessary to know which machines will demand maintenance in the future, this way we can activate for the occasions when no work will be done. There is no more reason not to want to know the date on which the machine was last serviced. Care provides us with the opportunity to find that one.
Cons:
If a fragment or resources are found/listed in a sub-location, as is the case of a production factory, they would at least have to be visible if searched elsewhere in the centrality and even updated requests for help. in the original position or against it. Usability to introduce elements that are already in the database. For example, grouping new locations within the same central. It should have the ability to choose a set of locations and move them to the main location.
UpKeep Technologies Response
last year
Hi Daniel, thank you for your review! We're thrilled to have you as a satisfied customer. If there's anything else we can do to enhance your experience, please let us know. We're always here for you.
Server maintenance monitoring is performed thanks to UpKeep
Comments: It fits very well with the small brewing ecosystem we have. The facility management control and equipment maintenance schedule and frequent service schedules are automatic. By the time I place a work order for each time I use a machine, the observation of how often the tools are adjusted and transformed is very clear. The program could easily be expanded, making it possible for several individuals to monitor each job and assist in keeping up with routine repairs and damage. For an institution new to the computer game, this is a very simple procedure to learn and use. If you only use it on certain occasions, you will not gain much benefit from its use.
Pros:
The utility of the meter for preservation reminders is very helpful. I own several machines that demand cycle count care, and finding them with Upkeeper is very simple. Individuals can request a work permit for resolution of any machine or facility complications they encounter. Any member of our staff can make a request, which can be immediately converted into an order so that nothing is missed. There are several machines that require specialized tools. With UpKeep me it is possible to find the parts that are next to each machine, as well as find the stock level of those parts.
Cons:
The preset layout for the supply list seems to be in gradient descent. The parts I use most often are those with the lowest part number, so I need to reorder the sequence the moment I look at them. Writing down my preference would be an excellent addition. The ability to store our ongoing inventory repertoire is helpful, however how to do it to load it can be confusing. The guidance in the video was not very specific؛ written help would be helpful.
UpKeep Technologies Response
last year
Hi Gabriela, thank you for your review! Your satisfaction is our top priority, and we're committed to delivering excellence. When it comes to loading inventory could you please reach out to our customer support team at [email protected]? We're here to assist you every step of the way!
Not Too Happy So Far
Pros:
If the system worked properly I would be happy with it. unfortunately at this time the system is frustrating to work with.
Cons:
contacted [sensitive content hidden] at customer service in regards to the scrolling issue that i am experiencing. [sensitive content hidden] brought it up @ 3 weeks ago at a "Bug" meeting. i have not seen a resolution and have not recived an update. i did ge a temporary work around that is not that great for me. also non of the techs can get the book mark feature to work at all.
Not To Good.... Not To Bad In A Sea Of Competitors
Comments: It's pretty good experience definitely if you're starting off with your first and/or grown in employees, orders, basically it's like having your own team without a team and without the headache of personalities it should be more of a is stepping stone into how to manage a team and implement what are keys brought because of kid does not offer more than or it's at still great app it's all about just improvements it's not going down or anything only up because They have a really good product that can be built upon I think a lot is just listening to the people who helped him stay in business which is your customers and the people who go out of their way to use their services
Pros:
Having the wherewithal to provide at times a seams unmanufacture/track orders, set up preventative measures was routine on demand schedule of Maintenance and all other headaches that come with the business they're in and just all around you have the management off operations and stuff like that. As well as some pretty fine Analytics data management that is accessible to users who want to improve and become more efficient with your day-to-day work based off statistics in numbers and professional opinions
Cons:
I feel like all maintenance asking always use more interface updates along with overhaul updates more regularly especially for upkeep. Though all the stuff I listed that makes it seem like the user is in full control you're still the lack of being able to do your own reporting which is probably the main issue no poor times I'll just being able to see your job orders it's the little things that are like nothing could be fixed if you actually ask and implemented their most DieHard customers responses and problems.
Upkeep magical performance.You should try it.
Comments: We all need Upkeep if we want to scale into new hights of success.I always use it to create work orders and you always get notifications if anything is updated.It makes businesses business work more effective than before.
Pros:
It is the chief hack for maintenance and management.Helps business to work more effective.It is a user friendly software which is easy to use.It gives it's users control and sovereignty.UpKeep is easily accessible anywhere and anytime you need it.
Cons:
No cons about it.It has been impactful to me.
My Experience With UpKeep
Pros:
The tool makes scheduling easy and it has great mobile access features.
Cons:
No bad experiences with UpKeep. It meets needs.
Comprehensive Solution for Maintenance Management
Comments: Overall, UpKeep is a solid choice for maintenance management. However, if you're exploring alternatives, you might find https://QByte.ai to offer enhanced capabilities and a more competitive pricing structure.
Pros:
UpKeep offers a robust set of features that streamline maintenance management effectively. The user interface is intuitive, and the mobile app is particularly useful for on-the-go updates. The work order management and asset tracking functionalities are standout features, making it easy to keep everything organized.
Cons:
While UpKeep is comprehensive, it can be a bit overwhelming for new users to navigate initially. The pricing is also on the higher side compared to some other solutions.
upkeep Up s and Downs
Pros:
I loke how accurate and how user friendly it is. I also like that they are trying to improve it all the time .
Cons:
Sometimes it is very slow and will not allow you to finish the task you are working on.
We Want It, But They Won't Help Us!
Comments: I liked everything about this product when using the free trial. Was very eager to get started. Unfortunately UpKeep could not provide us with references that we could contact about their experiences, been waiting 5 weeks now. I did reach out to about 5 companies noted on their website that supposedly use UpKeep - only 1 responded and they aren't using it anymore.
Pros:
Easy to input information, very easy to use.
Cons:
Haven't found any yet. I used it on a daily basis during the free trial, was always happy with my experience.
Preventative Maintenance Program
Comments: The program has the capabilities we are looking for but the numerous technical issues are making it difficult to work with.
Pros:
The program is very intuitive and has the capabilities that we are looking for.
Cons:
We are dealing with a lot of technical issues on a regular basis. The program has not operated without issues since we started using it.
develop document together through work orders
Comments: its has helped to increase productivity and every one's contribution is felt
Pros:
upkeep is so simple to use with a good and friendly user interface. i like the ability to share documents through work orders for inputs from other members
Cons:
the application slows down sometimes mostly when using android phones and especially loading photos
UpKeep Technologies Response
last year
We're delighted that you're happy with UpKeep! Your feedback means the world to us. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to help!
document and work orders share with upkeep the best application
Pros:
i like upkeep when handling work orders among team, since i can get all project team inputs to compile general project report , the CMMS feature also makes militance management systems so easy, i also like the user interface. security is another thing which is good since every user is given password for logging
Cons:
using the application on android phones its very slow and this limits tasks to be accomplished
upkeep has made work flow processes
Comments: upkeep has helped to reduce on technicians time spent doing work
Pros:
upkeep has made work flow process in the organization so simple, I like the CMMS feature since it is more efficient in maintenance management. The application is so easy to use and install
Cons:
for inventory management, the application lacks filters to categories assets and inventory
share work among team with upkeep
Comments: sharing work orders among the team has helped us to complish task in few minutes
Pros:
upkeep enables users to share work among themselves which helps in complishing more tasks over time, its so easy to use by everyone, its aslo has cleen ui
Cons:
sometimes the application annoys which deploying its for work share as it tends to be too slow on android phones
business work flow now made easy with in companies
Comments: there has been reduction on time spent by technicians f filling work orders for the company and in long run increasing on productivity among team
Pros:
i like the CMMS feature which are so efficient for maintains management and this has simplified work with in the company, i like the software since its so easy to use with a good user interface
Cons:
for new users may get challenges using the application to make work orders or open them and on android its bit slow to open documents
doing work orders on paper work no longer working
Pros:
using upkeep is easy, with work orders I just take a photo for work to be done and I sent it to technicians without moving from one office to another
Cons:
some times when photos are so much the application is slow in sending them
Goddyprojects
Comments: Very good
Pros:
Was integrating with my business products
Cons:
My future has to improve to grow my business
UpKeep Review
Comments: Overall, I found the UpKeep platform to be a solid solution for computerized maintenance management. While there were some minor issues, the platform was easy to use and helped me effectively manage my preventive maintenance tasks, calendars, equipment maintenance, and inspection projects. I would definitely recommend UpKeep to other businesses looking to improve their maintenance management.
Pros:
I was impressed by the ease of use and user-friendliness of the UpKeep platform. Setting up my tasks and projects was a breeze, and I appreciated how the features were organized in an intuitive way. The ability to access the platform from my mobile phone was also a significant advantage, allowing me to stay in touch with my field teams and keep track of my projects, no matter where I was.
Cons:
Although the UpKeep platform was easy to use, I found that some features were a bit limited. For example, I would have liked to have the ability to customize some of the report templates more to better fit my company's specific needs. I also encountered minor issues with syncing my tasks across different devices, which could be a bit frustrating.
Great tool for business
Pros:
Great mobile application with a very user friendly interface. Keeps all work orders organised.
Cons:
Generating reports are very tedious. Pricing is a bit expensive.
UpKeep Technologies Response
last year
Hi Dominic, thank you for your review! Your feedback means the world to us. If you ever need any assistance or have any questions, please don't hesitate to reach out. We're here to help!
work flow order for every manager in any busness can use this
Pros:
for sure i like the cmms feature which is efficient for management system maintenance and this have eased work flow process in the company, its very easy to use with good interface
Cons:
for now nothing i dislike about the software, its working well for us and we recommend it to others who would wish to use
Upkeep and organization
Comments: Overall, I would recommend this product any day.
Pros:
Very easy to use simple software that helps me keep my business running.
Cons:
A little bit expensive, but well worth the cost it is very easy to use and very simple for clients.
Good management software for every business
Pros:
i like the software, its easy to use,it organizes information once they are put in order for effective decision making, i like the order feature for integration with other software
Cons:
it takes alot of time to down load and upload documents and photos which delays some work to be done and in the process some data may be lost
Lifesaver
Pros:
So much better than dealing with all the paperwork
Cons:
After awhile the program stopped working
UpKeep "Better Reviews/Ratings 2022"
Comments: The overall experience with Upkeep is the support is very excellent.
Pros:
Download Mobile App-excellent work in a mobile phone
Cons:
Price-its a little pricey,maybe in the future lower the price
Software that works for you.
Comments: Overall the software is working as it was advertised to us. The nice piece about this software is that it integrates an asset management system with a work order system as well as consumable inventory. We like the preventive side as well. The software can send reminders and reoccurring tickets to jobs that happen on a cycle. The key to a product is how well things can be tracked and searched for later on. The software is going to be a big help later on, with the reports feature, showing how much time and money is invested into a piece of equipment or asset. That will help with building a budget for replacements and accurate reports. Its nice that we can integrate maintenance and IT together as well as inventory into one platform.
Pros:
We transitioned from another work order software. We shopped for a solid work order software that would meet our needs. We were very specific as to what we wanted, since we out grew our old software. We wanted a product that would automate our day to day jobs as well as keep track of our assets. This software is very easy to use and you can customize it to fit your specific needs. We like that pictures can be added to the job ticket. It is also nice to assign work orders to "teams" rather than individually assigning tickets to specific people then back again. Everyone in the team can update and apply their time to the ticket. The upkeep app is also very handy when out in the field.
Cons:
The integration to our district was pretty smooth, however we did a lot of planning to make this as seamless as possible. I don't have anything negative to say about the software, things that the software cannot do have work arounds. At the end of the day, everything works, that is all that matters. As time goes on more maybe there will be something that needs improved, however customer support is very helpful and I'm sure they will solve the issues that may arise.