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TruckX
What Is TruckX?
TruckX is a leading All-In-One ELD and Fleet Management Platform for commercial fleets providing ELD Compliance, Asset Tracking, and AI Dashcam (Driver Safety) solutions. Trusted by more than 100,000 drivers, our mission is to make fleet management seamless, efficient, and backed by great Customer Support you can rely on. Whether you are an owner-operator or manager of a large fleet, we offer technology-forward solutions coupled with user-friendly software tailored to meet your unique needs. Our multi-language On-Call Customer Support team is here to assist you in 6 languages, having your back 24/7 so that you can focus on the road ahead.
TruckX’s feature-rich suite of fleet management solutions revolutionizes fleet management and operations by simplifying tedious workflows and enabling fleet managers and owner-operators alike to prioritize driver safety and improve fleet efficiency. Experience the future of fleet management with TruckX!
Visit us at TruckX.com or call 650-600-6007
Who Uses TruckX?
Small and medium-size fleet management company Transport and logistics management company. owner operator and truck drivers
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Reviews of TruckX
High Reliability & Easy-To-Use ELD For Drivers
Comments: My experience with TruckX ELD has been great. It’s a solid, practical solution that allows me to concentrate on driving, not technical stuff. I’d definitely recommend TruckX ELD to any truck driver who needs a reliable, easy to use device that is low key and efficient.
Pros:
TruckX ELD is super simple to set up and use, and the intuitive app allows me to monitor hours and be compliant with no fuss. I love the real-time notifications, simple logs and easy navigation that make my life as a driver easier. Moreover, TruckX’s customer support is also responsive and responsive when I call.
Cons:
It’s only downside is that in very remote locations the GPS signal might sometimes be slow. That’s a small problem that doesn’t hinder compliance, and it’s usually pretty quick to fix.
Great Product!
Comments: Overall it is great to use TruckX's ELD. Having an amazing experience using it.
Pros:
I've tried and tested a lot of ELD but nothing like TruckX. It's very easy to use and the good part is they provide 24/7 customer service. I recommend TruckX 100%.
Cons:
Some users may take a few days to get used to navigating the new flows and features but once you get to know it it's very smooth.
*****Consumer Warning*****
Comments: The tablets overall construction is not bad! The docking station for the tablet has a key lock for security and spring tab for easy mounting and dismounting from the docking station. Comes standard with 9 pin for the trucks service port. This company is based in Pune India, that’s where the problem begins! Their customer support is absolutely awful and they lie like their trying to sell you ocean front property in Arizona!
Pros:
There is nothing to like, TruckX is the biggest scam on the market!
Cons:
Everything, FMCSA has already revoked their wireless ELD, just a matter of time before my complaint gets these scammers out of there!
Great customer service
Pros:
[sensitive content hidden] was very helpful in his customer service, fixed my issue right up!
Cons:
Nothing is bad, they answer quick and fix anything you need.
TruckX review
Comments: Very happy with the service and would definitely recommend
Pros:
[sensitive content hidden] Helped with excellent customer service and had great communication
Cons:
The Bluetooth device is not as good as wired one, too many pop up messages
BEST ELD FOR OWNER OPERATORS/ SMALL FLEET
Comments: Awesome, great ELD in the market. Easy to use and handle.
Pros:
BEST ELD EVER! EASY TO USE AND PRICING IS AWESOME
Cons:
SOMETIME ITS SLOW AND NEED TO CERTIFY ALL THE TIME.
TruckX Review
Pros:
[sensitive content hidden] very good person hard worker & he is honest person
Cons:
No ,every think is good & customer support is good
Experience
Comments: A few times the logbook would stop working and I would have to stop and reset it which caused me to lose time.
Pros:
What vo liked most about this logbook is that it was very small, easy to use and it was on my budget.
Cons:
First they sent me the wrong connection for my truck after I told them the model of my truck which only uses one kind.
Bad experience
Comments: The worst
Pros:
I didn’t like anything that they have except you can do your logs on the phone which most others provide this service do
Cons:
Bad costumes service and hard to reach . Waiting on phone for ever
TruckX didn't want to Refund money
Comments: I have so bad service with TruckX, because they didn't want to refund my money back. I didn't use their device since from June 2022. I didn't cancel services because thought I will used device. The TruckX charge money automatically without my permission. I call to cancel services because I don't have trucks in my company any more. They told me to return device. I returned device to them without any issue, but when I call to customer service asking about my refund they told me that they will not refund money back because I have to do cancel my service before or after one week when I have date of contract. I read Terms and Conditions for TruckX I didnt find any thing about cancelation and no refund money if I didn't cancel on day of after one week date when I start services with them. I am asking to refund my money back $324. I also asking to speak with manager but manager didn't call me back. Today is second day but manager didn't call me back yet. I hope they will figure out the problem and will be honest and return my money back.
Pros:
I liked that they are very fast pick up phone when new customer calling.
Cons:
The manager didn't call back when need to resolve problem with customer.
Reliable and User-Friendly ELD Solution
Comments: The TruckX ELD has been an asset to my company. IIt’s a smooth experience with easy to use design, accurate tracking and good customer service, despite small sync issues. It’s definitely a great product I’d highly recommend to other owner-operators looking for an ELD solution that they can trust.
Pros:
Being an owner-operator the TruckX ELD has made my life much easier. The installation was very simple and quick and I could immediately start working on it. It has a nice easy to follow UI to monitor my hours of service and do it properly. I like mainly the 24x7 customer support, so anytime I need to have some questions, I can get an answer ASAP. The real time tracking lets me be confident in my route and monitoring where my truck is.
Cons:
The one negative that I have experienced is that sometimes the app lags at times, which delays updates. That’s not a big deal, but it gets annoying when I need to know something fast.
Don't use TruckX
Comments: I had very bad experience with TruckX people. They charged my credit card for $540, even I canceled the service they don't refund my money. They are fraud, stay away from TruckX.
Pros:
I don't like any thing about TruckX. They charged my credit card for not using their Services.
Cons:
They are fraud. They charged my credit card $540 for not using the services and didn't give refund back.
Alternatives Considered:
Must Go for Driver Safety & Truck Security
Comments: One must experience this co. device as I have tested lot many other co. devices, but it was affordable and user friendly
Pros:
HOS Sync is excellent with driver to admin, Network Optimization with their tablet device.
Cons:
They sometimes add delivery cost while device repair or return but its fine as my non-working devices money is refunded without hassle.
