17 years helping Canadian businesses
choose better software

What Is Dr Dispatch?

Desktop self host OR Cloud based hosted TMS for Carriers/Brokers/3PL/Owner Operators or Dual authority. You can copy loads between the carrier/broker sides for the price of 1 company.

In COVID our customers were able to temporarily move to the 'cloud' and work remote until they could re-open their offices.

Order entry, billing, CRM, driver management, IFTA, carrier lane tool and integrations to most major vendors like Descartes/Trimble/Saferwatch

Who Uses Dr Dispatch?

Startups to medium size carriers, brokers/3PL and combo/dual authority companies. You can host on our cloud and access Dr Dispatch via browser or desktop icon - or - self host on your own equipment.

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Dr Dispatch

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Reviews of Dr Dispatch

Average score

Overall
4.3
Ease of Use
4.8
Customer Service
4.0
Features
4.3
Value for Money
4.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
50%
4
25%
3
25%
Becky
Owner in US
Transportation/Trucking/Railroad, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Long time user, first time commentor

5.0 2 years ago

Comments: Terrific. You can manage your own server, work off the cloud. The sales, development and tech support teams are all very responsive, polite and knowledgeable of their product. I have looked at every platform. For security, data privacy and customer support, I really don't know that a small/mid-size freight brokerage or trucking company can get a better bang for your buck. They do not force bundled options onto you, and the ala cart addons are not cost prohibitive

Pros:

It is easy enough to use to get an entry level employee up to speed and able to do repetitive order entries, etc without large amounts of training. They have been very responsive to integration requests for new partners and new emerging technologies

Cons:

The only complaint I would have, is the inability to select fields when doing an export to excel. That feature would be amazing.

mike
vp ops in US
Transportation/Trucking/Railroad, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

dr dispatch review

4.0 2 years ago

Pros:

it is easy to use and the storage for load is high

Cons:

sometimes i freezes up and we have to restart computer

Larry
OPERATIONS MANAGER in US
Transportation/Trucking/Railroad, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Dr. Dispatch Like It or Leave It Review

3.0 2 years ago

Comments: Overall the ease of setting up and training new employess on Dr. Dispatch was the best part. System was simple to use and easy to implement into day to day activities. Overall it is a solid system to start with and grow your freight broker business. The new cloud based software can be accessed from anywhere you have a computer with a internet connection.

Pros:

The ease of training and setting up. Easy to build rate confirmations and BOL's. Everything was so simple and flowed from one process to the next with ease. Very little training needed to get staff up and fully trained. Great software to start and grow a great book of business.

Cons:

The customer service was slow about taking action when the software went down. The software could go down and be down for hours at a time. The lack of people that are in charge of keeping this network up in running is very few. If systems would go down and the main person would be out you could be with out your must critical part of your business.

Tony
President in US
Transportation/Trucking/Railroad, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Tiger

5.0 2 years ago

Comments: We use this platform as our main operational management program and it the bedrock of our company.

Pros:

The dispatch function is the most critical. This software is easy to use, teach to new hires and navigate

Cons:

The only thing we wish we could modify is the invoices. The edits are to difficult and we would like to make changes.