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Freshdesk vs OMNITRACKS
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Capterra offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Learn more
US$15.00/month
Not provided by vendor
Overall
4.5 (3,360)Overall
2.0 (1)
Businesses of all sizes across the world trust Freshdesk to provide remarkable customer service.
IT services companies
- Alerts/Escalation
- Assignment Management
- Computer Telephony Integration
- Content Management System (CMS) Software
- Customer Complaint Tracking
- Customizable Reports
- Dashboard Software
- Knowledge Base Management
- Project Management Software
- Ticket Management
- Alerts/Escalation
- Assignment Management
- Computer Telephony Integration
- Content Management System (CMS) Software
- Customer Complaint Tracking
- Customizable Reports
- Dashboard Software
- Knowledge Base Management
- Project Management Software
- Ticket Management
- Cloud-based
- On-premise
- Cloud-based
- On-premise
- Live Online
- Webinars
- Documentation
- Videos
- Live Online
- Webinars
- Documentation
- Videos
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base Software
- Phone Support
- 24/7 (Live rep)
- Chat
